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Quality at Primark
Our team has created a workplace of inspiration and growth. Be a part of building an inclusive and empowering culture, where every colleague’s unique abilities are recognised and celebrated. Collaborate with a team committed to the wellbeing of our workforce and define what it means to work at Primark.
Please note that this role will be offered as a fixed-term contract with a duration of twelve (12) months only.
What You’ll Do as a Product Technologist
In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:
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Deliver high-quality, safe, and compliant products by applying strong technical expertise and adhering to Primark quality standards and best practices.
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Lead quality evaluation and approval processes (including risk assessment, Black Seal and Gold Seal), ensuring all products meet required standards.
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Monitor returns, customer feedback, and testing data to identify risks, resolve quality issues, and drive continuous improvement across the product lifecycle.
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Partner with suppliers, buying teams, and compliance functions to address quality challenges, improve performance, and drive cost and process efficiencies.
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Conduct competitor benchmarking and stay informed on trends, innovations, and regulatory requirements to enhance product quality and performance.
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Support supplier performance management through reporting, inspections, and engagement with sourcing and ethical teams.
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Communicate effectively across stakeholders, influencing decision-making, supporting training initiatives, and representing Quality Assurance in meetings and strategic discussions.
What You’ll Get
People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.
Let’s talk lifestyle:
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Healthcare, pension and potential bonus.
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27 days of leave, plus bank holidays and if you want, you can buy 5 more.
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Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.
What You’ll Bring
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:
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Lead, coach, and develop team members through regular feedback, performance discussions, and tailored development plans.
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Foster collaboration and fair decision-making, ensuring consistency and alignment across teams.
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Deliver and support training initiatives, including Quality Academy programmes and best practice sample approval for QA, buying teams, and suppliers.
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Provide ongoing coaching and updates to stakeholders on quality standards, testing manuals, and process improvements.
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Collaborate with offshore quality teams and buying functions to resolve CFS rejections and identify new training opportunities to enhance capability across the business.
Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.
About Primark
At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.
If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.
All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.
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REQ ID: JR-10441
