Find Front office manager Jobs in Dublin, D

Guest Service Agent (GSA) - Front Office Receptionist
Hampton by Hilton Dublin City Centre —Dublin, County Dublin
- Part-time
- Bar
- Customer service
- Hotel
- Employee discount
Quick apply
7d
V.I.E. Custody Administrator
Société Générale —Dublin, County Dublin
- Microsoft Excel
- Engineering
- English
7h
Assistant Housekeeping Manager
The Hoxton —Dublin, County Dublin
- Full-time
- Hotel
- Cleaning
- Leadership
- Life insurance
Quick apply
11d
Implementation Manager (German)
Rippling —DUBLIN 2, County Dublin
- Full-time
- Google Suite
- Salesforce
- English
4d
Cluster Reservations Executive
The Grafton Hotel —Dublin, County Dublin
- €31,200 a year
- Full-time
- Communication skills
- Hotel experience
Quick apply
3d
Manager, Fund Accounting - Hedge Funds
Citco —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- System design
Assistant Nights Manager
Royal Marine Hotel —Dún Laoghaire, County Dublin
- €35,000 a year
- Weekend availability
- Hotel
- Supervising experience
- Communication skills
- Free parking
- Referral programme
Quick apply
1d
Post Production Support Specialist, Charles River Development, Assistant Vice President
State Street —DUBLIN 2, County Dublin
- Full-time
- Computer Science
- SQL
- Analysis skills
Country Compliance & Operational Risk Manager
Bank of America —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
- Business
- Employee assistance program
Night Manager
Fitzpatrick Castle hotel —Dublin, County Dublin
- Full-time
Quick apply
Senior Business Development Manager
Distilled —Dublin, County Dublin
- Full-time
- Hybrid work
- Salesforce
- Presentation skills
- Life insurance
Quick apply
Hotel Duty Manager (m/f/d)
RUBY GMBH —Dublin, County Dublin
- Full-time
- English
- Profit sharing
Assistant Accommodation Manager
Moriarty Group —Leixlip, County Kildare
- €34,255 a year
- Weekend availability
- English
- Hotel
- Supervising experience
- Free parking
- Annual leave
8d
Data Center Facility Engineering Technician (Non-Shift), Data Center Engineering Operations
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- Engineering
- Microsoft Office
- AWS
Head of Operational Risk
Mediolanum International Funds Limited —Dublin, County Dublin
- Presentation skills
- No degree
- Organisational skills
QA Automation Engineer, Charles River Development, Senior Associate
State Street —DUBLIN 2, County Dublin
- Full-time
- Azure
- DevOps
- Java
Fitness Instructor Assistant - CE Scheme
YMCA Dublin —Dublin, County Dublin
- €286.50 a week
- Part-time
- No degree
- Computer skills
- Communication skills
- Gym membership
Quick apply
1d
Assistant Night Manager
Anantara —Dublin, County Dublin
- €34,000–€36,000 a year
- Full-time
- Hotel
- No degree
Quick apply
Client Services Accountant – Structured Finance
Apex Group —Dublin, County Dublin
- Full-time
- Presentation skills
- No degree
- Mentoring
7d
Senior Solutions Consultant
Trulioo —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- AI
- Communication skills
- Annual leave

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Guest Service Agent (GSA) - Front Office Receptionist

Hampton by Hilton Dublin City Centre
Dublin, County Dublin

Quick apply

Job details

Permanent | Part-time
7 days ago

Benefits

Bike to work scheme
Employee discount

Qualifications

Customer service
Hotel experience
Office experience

Full job description

Job Summary:

The Guest Service Agent (GSA) – Receptionist is the face of the Hampton by Hilton, delivering exceptional customer service and ensuring an outstanding guest experience from check-in to check-out. This role involves assisting guests with their needs, resolving inquiries, and maintaining smooth front desk operations, while promoting Hilton’s loyalty program and supporting management directives.

Key Responsibilities:

Guest Services

Greet and welcome guests with a friendly and professional demeanour.
Perform check-in and check-out procedures efficiently, ensuring all guest preferences and special requests are noted and addressed.
Provide information about hotel amenities, local attractions, and dining options.
Handle guest inquiries, complaints, and special requests in a timely and effective manner, ensuring satisfaction.
Enrol guests in the Hilton Honors program, explaining the benefits and helping them get the most value from their membership.
To ensure all guest requests are met in a timely manner.
To comply with security and key procedures.
To constantly liaise with colleagues to ensure all guest requests are attended to.
To take part in and promote any special promotions.
To participate in the up-sell program throughout the hotel.

Front Desk Operations

Manage reservations, cancellations, and modifications using hotel property management systems (PMS).
Process payments accurately, including cash, credit card, and room charges.
Coordinate with other departments, such as housekeeping and maintenance, to ensure seamless service delivery.

Bar Service

Serve drinks at the bar in accordance with licensing laws and hotel policies.
Provide excellent customer service to guests at the bar, ensuring a friendly and welcoming atmosphere.
Maintain cleanliness and organization of the bar area, restocking supplies as needed.
Problem-Solving and Emergency Handling
Address guest concerns and resolve issues to maintain a positive experience.
Respond promptly to emergencies or safety concerns, following established protocols.

Other Responsibilities

Complete tasks and duties as directed by the Line Manager to ensure efficient hotel operations.
Uphold Hilton’s service standards to deliver a consistent and high-quality guest experience.
Follow all company policies, including those related to data security, cash handling, and confidentiality.

The above list is not exhaustive and may be added to in the future.

Job Types: Part-time, Permanent

Benefits:

Bike to work scheme
Employee discount

Application question(s):

Do you live in a commutable area from the hotel?
Are you available and entitled to work up to 40 hours per week with no restrictions?

Experience:

hotel front office: 2 years (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

front office manager jobs in dublin, d

Guest Service Agent (GSA) - Front Office Receptionist

V.I.E. Custody Administrator

Assistant Housekeeping Manager

Implementation Manager (German)

Cluster Reservations Executive

Manager, Fund Accounting - Hedge Funds

Assistant Nights Manager

Post Production Support Specialist, Charles River Development, Assistant Vice President

Country Compliance & Operational Risk Manager

Night Manager

Senior Business Development Manager

Hotel Duty Manager (m/f/d)

Assistant Accommodation Manager

Data Center Facility Engineering Technician (Non-Shift), Data Center Engineering Operations

Head of Operational Risk

QA Automation Engineer, Charles River Development, Senior Associate

Fitness Instructor Assistant - CE Scheme

Assistant Night Manager

Client Services Accountant – Structured Finance

Senior Solutions Consultant

I want to receive the latest job alerts for front office manager in dublin, d

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