Job Title: Clinical Nurse Manager Medically Supervised Injection Facility (MSIF)
Responsible for: Oversight of the day-to-day operation of the Medically Supervised Injecting Facility
Reports to: Deputy Head of Operations
Objective: To develop the MSIF service and effectively support a clinical and non clinical team in the delivery of safe and effective care for all service users.
Hours: 37.5 hours across Monday - Sunday
Who We Are –
Merchants Quay Ireland is a national voluntary organisation who helps people who are Homeless and those caught in addiction. We provide frontline services , practical supports, pathways towards recovery and innovative responses to the issues of drug use and homelessness in Ireland.
Our Vision is one of an “inclusive society” where the integration and well-being of all is supported and everyone is treated with Dignity and Respect. Our Mission is to work as a collaborative community to reduce the harm caused by addiction and homelessness. We provide accessible, high quality and effective services, which meet the complex needs in a non judgemental and compassionate way.
MQI are currently in the Pilot phase of the first of it’s kind MSIF in Ireland. There are now approximately 90 of these facilities worldwide, in Europe, Canada, and Australia. There is significant evidence gathered from these facilities of their benefits to people who use drugs and the wider society
MSIF is a hygienic, safe medically supervised healthcare environment where people can inject drugs, obtained elsewhere, under the supervision of trained professionals. It offers compassionate, person centres service which reduces harm associated with injecting drug use
A MSIF is a vital first step in reducing harm and can help health service staff to reach and support vulnerable people who often do not or cannot engage with existing health services.
MSIF is located in our Riverbank Building, 13 – 14 Merchants Quay, Dublin 8.
Main Responsibilities:
Operational Service Delivery
Responsible for the day to day running of the MSIF according to service standards and the ethos of MQI
Operate as part of the nursing team and act in a supervisory capacity and escalation point for staff while participating in the delivery of the service.
Provide line management support supervision to MSIF staff and ensure the team are working within their scope of practice.
Promotion of a Trauma Informed approach to service delivery and all organisational practices.
Maintain a visible management presence within the service providing direct care and support to clients as required.
Responsible for effective resource management. Planning, communicating and implementation of operational rotas.
Clinical/Professional
Be responsible for the co-ordination, assessment, planning, implementation, and review of care for service users according to service standards.
Practice nursing according to Professional Clinical Guidelines, HSE, MQI policies and procedures and current legislation.
Provide direct support and care to MSIF clients in line with the needs of the post.
Ensure overdose management protocols are adhered to by all staff.
Accountable for the maintenance of professional standards in relation to confidentiality, ethics and legislation.
Health and Safety
Play a lead role in maintaining a safe environment for service users, staff and visitors.
Ensure implementation and adherence to established policies and procedures, health and safety, infection control, storage and use of controlled drugs etc.
Ensure timely completion of incident forms and HS documentation
Ensure Health and Safety standards are maintained in accordance with the HS Statement of MQI and to attend the HS Committee Meetings
Leadership
Develop and implement strategies to promote staff welfare and retention
Lead and motivate staff creating an environment which is conducive to good staff relations and work performance in line with MQI’s standards of dignity, respect, and inclusivity.
Support and supervise staff using the MQI Performance Management Approach, working in partnership with the MQI People and Culture team
In consultation with senior management ensure that staffing rosters reflect the operational needs of the service and comply with employment legislation.
Collaboration
Work with colleagues, senior management and external partners to deliver a high-quality service.
Foster strong partnerships with agencies operating in the local community to support our clients access to services
Work inclusively as part of the Riverbank Leadership team fostering a mutually supportive environment with all other clinical and non-clinical services operating in the building
Engage openly with peers and peer representatives to ensure client voice, choice and empowerment is central to the operation of the MSIF
Reporting and Oversight
Implement service policies and procedures and support regular policy and procedures reviews
Attend the MSIF Clinical Oversight Group meetings and provide service reports and updates to the group
Support the production of regular service activity report and respond to other ad-hoc information requires related to the MSIF that may be required
Participate in service reviews and evaluations and to implement any changes arising from such reviews
Ensure appropriate financial controls and systems are maintained and the service operates within the allocated budget
Ensure the client database and other IT and filing systems are kept up to date
Assist with any / all tasks involved with the implementation and development of the MSIF
The above job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post.
Person Specification
Registered in the Relevant Division of the Register of Nurses kept by The Nursing and Midwifery Board of Ireland or be entitled to be so registered.
Third Level Nursing qualification
Minimum 3 years post qualification experience, 2 years of which in a low threshold environment
Minimum of 2 Years experience leading and managing a team
Knowledge and experience in organisational effectiveness and service management with the ability to work under own initiative
An understanding of the complex issues relating to substance misuse and mental health and the delivery of trauma informed service
Excellent leadership and decision-making skills with the ability to motivate and inspire teams
Exceptional communication interpersonal and leadership skills
Ability to build positive relationships with a diverse range stakeholders including people with lived and living experience of drug use
An understanding of the principles and practice of Trauma Informed service delivery
Strong passion for MQI’s mission and vision
Excellent IT skills, including MS packages - particularly Excel, and an appreciation for data analysis via CRM systems
Financial management skills with experience managing a budget
The deadline for applications is 17th July 2026.
