Find Customer service manager Jobs in Kildare, Ke

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- Free parking
- Employee assistance program
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Contract Manager

SAP Landscapes -
Kildare, County Kildare

Apply Now

Job details

Full-time
12 days ago

Benefits

Free parking
Company car
Bike to work scheme
Company events
Employee assistance program

Qualifications

Landscape maintenance
Customer relationship management
Leadership
Communication skills
Time management

Full job description

Contracts Manager – Maintenance

About SAP Landscapes

SAP Landscapes is one of Ireland’s largest and most established landscape and maintenance companies, with over 50 years of experience creating and sustaining exceptional outdoor spaces. As we continue to grow, we are looking to hire a Contracts Manager within our Maintenance department to join our team.

This is an exciting opportunity to manage a portfolio of maintenance contracts, lead multiple crews, build strong client relationships and play a key role in delivering high-quality landscape maintenance services across a diverse client base.

Position: Contracts Manager / Maintenance Department

Location: Kildare/Dublin Areas

Reporting to: Maintenance Operational Manager

This job description outlines some of the duties and responsibilities that are associated with the role but it is by no means an exhaustive list and may be amended as the management of the company directs.

Key Responsibilities:

Manage a portfolio of landscape maintenance contracts and oversee the delivery of works to the highest standards.
Coordinate and supervise multiple maintenance crews, ensuring works are completed safely, efficiently, on time and in accordance with contract specifications.
Manage additional works from existing and new clients, including site inspections, preparing quotations, scheduling works and overseeing delivery.
Build and maintain strong client relationships, acting as the main point of contact and responding promptly to client enquiries, concerns, and feedback.
Plan daily and weekly workloads, allocating labour, plant, materials and subcontractors to maximise efficiency.
Carry out regular site inspections and audits, providing guidance, coaching and support to crews to maintain quality standards.
Monitor employee performance, attendance, and training requirements, working closely with HR where necessary.
Ensure compliance with all Health & Safety policies, including PPE, toolbox talks, accident reporting, investigations and staff training.
Complete daily, weekly, and monthly reports using the company’s E-Forms system.
Review and approve timesheets, assist with payroll administration and maintain accurate client records and documentation.
Monitor contract performance, job costing, budgets, procurement, invoicing, and financial targets.
Liaise with Operations, Commercial, Finance, HR, and Health & Safety departments to ensure effective contract delivery.
Oversee fleet maintenance, equipment requirements, and procurement of materials.
Identify opportunities to generate additional business by promoting SAP Landscapes’ services to existing clients.
Participate in management meetings, client meetings and support winter maintenance operations as required.
Adhere to all Company Health & Safety, Environmental, Quality and operational policies and procedures.
Organise and plan daily operations to ensure resources are used effectively.
Deliver a consistently high standard of workmanship across all sites.
Lead, motivate and support teams to achieve operational and commercial objectives.
Manage multiple priorities while working to tight deadlines and maintaining excellent customer service.
Build positive working relationships with clients, colleagues, and external stakeholders.
Demonstrate strong problem-solving skills and a proactive approach to resolving operational challenges.
Represent SAP Landscapes professionally at all times.

Requirements:

Strong leadership and people management experience.
Strong organisational, planning and time management skills.
Good knowledge of landscape maintenance, including seasonal management of trees and shrubs.
Excellent communication, interpersonal and customer relationship management skills.
Commercial awareness with experience preparing quotations and managing costs.
Ability to work on your own initiative and continuously improve ways of working.
Valid Safe Pass (essential).
Full clean driving licence (essential).

Package:

Salary: Negotiable (DOE)
Annual Bonus
Company Vehicle
Phone / Laptop
Contracted 40 hour working week (times may vary throughout the week from 6.30am start to a 4.15pm finish)
Training Support (T&C’s)
EAP Programme (Employee Assistance Programme)
Pension (T&C’s)
Bike To Work Scheme (T&C’s)
Christmas Savings Club
Company Events
Free Car Parking

Why Join SAP Landscapes?

At SAP Landscapes, we believe our people are our greatest asset. We are committed to investing in our employees through ongoing training, career development and opportunities for progression. Join our growing team and help deliver exceptional landscape maintenance services across Ireland.

SAP Landscapes is an equal opportunity employer.

Apply Now

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