Find Quality senior analyst Jobs in Dublin 1, D

Lean Six Sigma Digital Transformation Leader
Teleperformance —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Workplace Solutions - Marketing Data Analyst, Vice President
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Marketing
- Analytics
12d
Senior Data Engineer
G MASS —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- AWS
- Mentoring
Quick apply
WFM Reporting Analyst I-Grade B1
Teleperformance —Dublin, County Dublin
- Microsoft Excel
- Communication skills
Head of Investor Relations
SSE —Dublin, County Dublin
- Full-time
- Analysis skills
- Presentation skills
- Communication skills
- Gym membership
1d
AI Engineer
CR2 —Dublin, County Dublin
- Hybrid work
- Computer Science
- Java
- SQL
Quick apply
7d
Senior Software Engineer - Fixed Income Derivatives
Bloomberg —Dublin, County Dublin
- Microsoft Excel
- Computer Science
- System design
Senior AI Developer
Citco —Dublin, County Dublin
- Full-time
- Computer Science
- DevOps
- Master's degree
IT Infrastructure Analyst (IT Knowledge Management – Communication and Documentation)
Eurofins —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer science
- English
- Analysis skills
Quick apply
3d
Payments - EMEA Subsidiary Payments Sales Associate - Dublin
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- English
- Communication skills
- Banking
Lead Senior Signalling Engineer
Amey Ltd —DUBLIN 1, County Dublin
- Annual leave
Quick apply
Databricks Lead Engineer | Senior Manager | Data & AI | Advisory
PwC —Dublin, County Dublin
- Full-time
- Azure
- Research
- SQL
Senior Manager Data Architecture and AI
Aptiv plc —Dublin, County Dublin
- Azure
- Computer Science
- Java
- Gym membership
Senior QA Automation Engineer (AI-First)
News Corp —Dublin, County Dublin
- Master's degree
- SQL
- AWS
22h
Senior Specialist, Fund/Client Accounting
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Accounting
- Accounting
2h
Senior Software Engineer - News Content Platform
Bloomberg —Dublin, County Dublin
- Computer Science
- System design
- Java
VP, BPO (Business Process Outsourcing) - French & English Speaking
Sidetrade —Dublin, County Dublin
- Hybrid work
- Customer service
- English
- No degree
- Annual leave
- Life insurance
Quick apply
11d
Senior Associate, Fund/Client Accounting
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Accounting
2h
Senior Associate, Fund/Client Accounting
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Accounting
- Accounting
2h

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Workplace Solutions - Marketing Data Analyst, Vice President
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Progressive experience in marketing analytics, marketing science, or a related data-driven marketing role. You will leverage your deep expertise in marketing…
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Lean Six Sigma Digital Transformation Leader

Teleperformance -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Sales
Customer service
Lean
Process improvement
Microsoft Office
Profit and loss
Six Sigma
Analysis skills
Project management
Presentation skills
Bachelor's degree
Computer skills
Data visualisation
AI
Business
Leadership
Communication skills

Full job description

Overview

Job Title: Lean Six Sigma Digital Transformation (LSDT) Leader

Department: Operations

Management Responsibility for: NA

Travel Required: Yes / Infrequent

Reports to: Sr Director of Operations

Location: TP Office in East Point Business Park - Dublin, 5 days a week Onsite role

Contract Type: Full Time - Permanent

Grade: TBC

Job Summary / Overview

The Lean Six Sigma Digital Transformation Leader, who will be responsible for driving continuous improvement initiatives, leveraging data-driven insights, and embedding Lean Six Sigma methodologies, Digital Transformation across the organization. This role partners with business leaders to identify opportunities, streamline processes, enhance customer experience, and deliver measurable business outcomes.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Lead and manage Lean Six Sigma projects (DMAIC, Kaizen, etc.) to improve efficiency, quality, and performance across business functions.
Analyze complex datasets to generate actionable insights and present findings to senior leadership.
Translate business challenges into improvement opportunities supported by Lean Six Sigma methodologies.
Develop, implement, and monitor KPIs to track operational performance and project impact.
Mentor, coach, and train employees on Lean Six Sigma tools, techniques, and best practices.
Partner with cross-functional stakeholders to ensure alignment between improvement initiatives and strategic business goals.
Drive a culture of continuous improvement and data-driven decision-making.
Maintain project documentation, ensuring transparency, governance, and compliance with standards.
Ability to work with Cross functional, highly matrix organization in a client facing role.
Ability to lead, provide required steer to quality, process excellence analysts
Ability to train large group on Lean, FMEA, Six Sigma Methodologies and build lean six sigma DNA
Deliver business outcome driven high impact Lean Six Sigma Projects across (Metrics, Process, Automation)
Sound understanding of QPA, RPA, AI, AGI technologies and leverage them to deliver meaningful business impact to internal/external customers.
Define and execute Lean, six Sigma Digital Transformation roadmap across portfolio of accounts.
Ability to drive RCA, bridge plan, glide paths, conduct process capability studies (CPk)
Ability to understand and explain complex problem in layman language
Conduct Design Thinking Workshops
The above list is not exhaustive, and role will evolve in terms of scope, size and scale so ability to take higher responsibilities.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in a call centre or business-related field (e.g., management, sales)

Special credentials

Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience in supporting large portfolio teams (500+) as LSDT leader

Required Skills

Technical & Functional Skills

Comprehensive computer skills
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred
Technical support, Customer Service, Trust & Safety domain experience preferred

Qualifications & Skills

Lean Six Sigma – Green Belt & Black Belt required. Master Black Belt strongly preferred.
12+ years of experience in process improvement, operational excellence, or business transformation.
Proven ability to deliver measurable improvements in efficiency, quality, and cost reduction.
Strong analytical skills with experience in data visualization and reporting tools
Excellent leadership, coaching, and stakeholder management skills.
Strong communication & presentation skills with the ability to influence at all levels of the organization.
Project management expertise with the ability to handle multiple initiatives simultaneously.

Key Competencies

Continuous improvement using Lean Six Sigma methodology
Kaizen, FEMEA, ADKAR
Data-driven decision-making
Change management
Continuous improvement mindset
Collaboration and stakeholder influence
Superior analytical ability
Superior communication skills
Commercially astute (P&L, Revenue Generation, Cost Optimization)
Flexibility & Availability
Sound reasoning & judgement
Excellent leadership and management skills
Planning and organizing
Lead by example / integrity
Critical thinking & problem solving
Employee & Client satisfaction orientated
Self-motivated and can motivate others
Highly advanced team building skills
Strategic and commercial thinker
High levels of resilience and focus
Coaching & developing managers into leaders
Advanced facilitation & presentation skills
Advanced KPI, SLA, OLA, XLA knowledge and understanding
Staffing & Billing models
Risk & compliance

#LI-CW1

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Refine Your Search

quality senior analyst jobs in dublin 1, d

Lean Six Sigma Digital Transformation Leader

Workplace Solutions - Marketing Data Analyst, Vice President

Senior Data Engineer

WFM Reporting Analyst I-Grade B1

Head of Investor Relations

AI Engineer

Senior Software Engineer - Fixed Income Derivatives

Senior AI Developer

IT Infrastructure Analyst (IT Knowledge Management – Communication and Documentation)

Payments - EMEA Subsidiary Payments Sales Associate - Dublin

Lead Senior Signalling Engineer

Databricks Lead Engineer | Senior Manager | Data & AI | Advisory

Senior Manager Data Architecture and AI

Senior QA Automation Engineer (AI-First)

Senior Specialist, Fund/Client Accounting

Senior Software Engineer - News Content Platform

VP, BPO (Business Process Outsourcing) - French & English Speaking

Senior Associate, Fund/Client Accounting

Senior Associate, Fund/Client Accounting

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