At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.
We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.
US Bank Technology Services structure is designed to deliver effective technology solutions to the business. Its goal is to lead the development and delivery of technologies to enable effective delivery of the business defined strategic priorities and outcomes, whilst in parallel maintaining a robust and resilient set of underlying core technology platforms and supporting services.
The Head of Application Service and Finance Technology (ASFT) accountable portfolio of responsibilities will include but not limited to end-to-end technology services supporting the European Finance and application service management, and delivery for European-owned applications and oversight and driving the overall strategy for Technology Europe across governance, strategy execution, planning, communications, and cross-functional alignment.
This position ensures that technology platforms and services are stable, secure, compliant, cost-effective, and continuously improved, while enabling transformation through disciplined delivery and strong stakeholder partnership.
The ASFT will require a sound knowledge of the business of the regulated financial service provider and the specific responsibilities that are to be undertaken along with a clear and comprehensive understanding of the regulatory and legal environment appropriate to the function.
The Head of Application Service and Finance Technology will have oversight of:
Finance Technology Portfolio Leadership
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Own the Europe Finance Technology portfolio (Run + Change), ensuring alignment to Finance strategy, regulatory needs, and enterprise technology standards.
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Shape and maintain a multi-year roadmap covering Finance applications, integrations, data, controls, and architecture evolution.
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Provide transparent portfolio reporting: progress, risks, dependencies, financials and outcomes.
Application Service Ownership Including:
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Service availability, incident/problem management, change/release management, capacity, performance, resilience.
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Service catalogues, Service Level Offering, Recovery Time and Reporting.
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Vendor performance management where applicable.
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Ensure capability with the Operational Control Framework across vulnerability resolution, operational resilience while still driving improvement through automation, standardisation, and reduction of technical debt
Strategy Execution
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Support strategy planning and execution across the CIO department priorities
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Provide comprehensive and timely information on the Bank’s technology systems to enable the Management Committees and Governance Committees to understand the overall technology operations of the Bank.
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Drive cross-functional alignment across Technology, Finance, Risk/Compliance, Procurement, and Operations
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Proactively monitor and report the impact of technology change and associated risks.
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Identifies, responds to, and/or escalates risks as appropriate
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Create business value through technology adoption, effective implementation and quality ongoing support
Knowledge & Experience:
- 10 plus years of technology experience
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10 plus years of management experience
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BA/MBA in IT or relevant experience
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A proven track record in a technology delivery and application service and stability
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The competence to identify, evaluate and challenge technology services and oversee the management of all technology in a rigorous and structured manner
Accessibility
We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.
Total Rewards
U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.
We offer a market-competitive compensation package that includes:
Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
Employee recognition programs that celebrate achievements and milestones for all.
We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.
We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.
Closing Date
Posting may be closed earlier due to high volume of applicants.
We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.
