Find Security advisor Jobs in Dublin, D

System Centric Services – Senior Engineer
Viatel Technology Group —Dublin, County Dublin
- €60,000–€70,000 a year
- Azure
- Customer service
- Windows
10d
AI & Intelligent Automation Consultant (Retail Banking)
NTT Ltd —Dublin, County Dublin
- Hybrid work
- Mentoring
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Technical Facilities Manager
Cushman & Wakefield —DUBLIN 18, County Dublin
- Full-time
- Organisational skills
- Communication skills
Quick apply
System Centric Services – Senior Engineer
Viatel —Dublin, County Dublin
- €60,000–€70,000 a year
- Azure
- Customer service
- Windows
10d
Technical Programme Manager
Bord Bia —Dublin, County Dublin
- €83,652–€99,147 a year
- Full-time
- Hybrid work
- Agile
- Communication skills
- SDLC
Quick apply
15h
Lead Security Architect - Flutter Functions
Flutter Entertainment —Dublin, County Dublin
- Full-time
- AWS
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Staff Customer Engineer – Automotive AI
Sonatus —Dublin, County Dublin
- Azure
- Doctoral degree
- Computer Science
Quick apply
Digital Sales Specialist - AI Business Solutions - AI workforce - German speaking
Microsoft —Dublin, County Dublin
- €44,000–€57,200 a year
- Full-time
- Remote
- Azure
- Sales
- Marketing
- Work from home
14d
Staff Engineer, Dev Team Lead
Analog Devices —Glasnevin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Listings Executive
A & L Goodbody —Dublin, County Dublin
Technical Account Manager, Enterprise Support, Strategic Industries, Energy
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- English
- AWS
- Leadership
- Employee assistance program
4d
Forward Deployed Engineer III, GCC (French, German)
Google —Dublin, County Dublin
- €100,000–€103,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Doctoral degree
11d
Technical Account Manager 2 - EMEA
Datadog —Dublin, County Dublin
- Azure
- AWS
- JavaScript
- Employee stock purchase plan
Quick apply
Digital Sales Specialist - AI Business Solutions - AI workforce - Danish speaking
Microsoft —Dublin, County Dublin
- €44,000–€57,200 a year
- Full-time
- Remote
- Azure
- Sales
- Marketing
- Work from home
14d
Utilities Interface Manager - Infrastructure
Turner & Townsend —Dublin, County Dublin
- Full-time
- Master's degree
- Project management
- Negotiation
- Annual leave
Quick apply
Digital Sales Specialist - AI Business Solutions - AI workforce - French speaking
Microsoft —Dublin, County Dublin
- €44,000–€57,200 a year
- Full-time
- Remote
- Azure
- Sales
- Marketing
- Work from home
14d
Solutions Architect - Italian Speaking
MongoDB —Dublin, County Dublin
- Azure
- Sales
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10d
Interface Manager
AECOM —Dublin, County Dublin
- Full-time
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Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Dublin, County Dublin
- Full-time
- Remote
- Oracle
- Sales
- Salesforce
Quick apply
Forward Deployed Software Engineer - Dublin
OpenAI —Dublin, County Dublin
- Full-time
- Relocation assistance

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System Centric Services – Senior Engineer

Viatel Technology Group
Dublin, County Dublin

Apply Now

Job details

€60,000–€70,000 a year
10 days ago

Qualifications

Microsoft Windows Server
ConnectWise
Azure
Customer service
PaaS
Windows
Sonicwall
SQL
Analysis skills
Debian
Mentoring
Ubuntu
SharePoint
CentOS
VMWare
Linux
Communication skills
vSphere
IaaS
Intune
vCenter

Full job description

Overview

At Viatel Technology Group, we know that great technology is important, but it's the people behind it that make the real difference.

For more than 26 years, we've helped organisations across Ireland get the most from their technology through communications, cloud, networking, cybersecurity, and digital services. Our role is simple: to take the complexity out of technology so our customers can focus on running and growing their businesses.

Today, more than 300 people work across the Viatel Group, bringing expertise, teamwork, and a customer-first mindset to everything we do. We're proud to have been recognised as a Deloitte Best Managed Company and Guaranteed Irish Technology Company of the Year 2024.

We're committed to building a workplace where people feel supported, valued, and trusted to do their best work. We welcome different perspectives, invest in learning and development, and create opportunities for people to grow their careers.

If you're looking to join a company that values its people as much as its customers, we'd like to hear from you.

This Role

The role is a senior role within the System Centric Services Team in the Service Centre Department of the Viatel Digital Services business unit with technical responsibility for our customers ICT systems & services. The Senior Engineer will ensure the technical solutions are operating effectively and securely aligned to service agreement objectives with a focus on continuous improvement / service innovation.

The Senior Engineer will have 5+ years of experience in the use of Microsoft Azure, Microsoft 365, Virtualisation solutions, Data Protection and Security technologies and desire to further develop skills in emerging technologies including Data Management, AI & Cyber Security. The successful candidate will lead technical service reviews and requires excellent communication & collaboration skills working with our customers and other groups within Viatel.

Responsibilities:

Act as the senior technical authority for assigned strategic managed services customers.

Build strong “trusted advisor” customer relationships with assigned customers.

Lead and manage technical consultations, changes, improvements and service reviews.

Provide technical leadership on all aspects for supported services including Cloud Services, Infrastructure, Data Protection, Disaster Recovery and Security.

Understand customer priorities and ensure technical services are aligned accordingly.

Manage technical services to ensure high levels of customer satisfaction and quality.

Identify service improvement opportunities and proactively recommend enhancements.

Provide escalation support to wider Viatel Service Centre teams, including OOH support.

Ensure Infrastructure management is in line with industry best practices and customer expectations.

Work with customers and the sales team to develop ICT roadmaps and service improvements.

Manage technical service reporting ensuring information provided to customer as agreed.

Participate in training activities for new technologies, procedures, and service enhancements.

Oversee development of customer service definitions, and (IT Glue) knowledge base.

Collaborate with other Service Centre teams to ensure services and resources are aligned to service level objectives.

Participate in major incident management processes

Comply, maintain and promote information security in Viatel.

Develop and instil a positive, collaborative and customer-focused culture.

Coach and support other team members as technical mentor.

Assist in evaluating new technologies, services and processes.

Maintain technical certification and evaluate the potential application for customer environments.

Requirements :
Proven experience in technical Service operations in ICT Managed Services (MSP) environment.

Focused on building strong relationships and delivering exceptional customer service.

Demonstrable experience in delivering technical services meeting SLA/KPI objectives.

Ability to manage multiple customers and priorities simultaneously.

Experienced in managing and improving technical services.

Advanced knowledge of Microsoft Cloud, technical support services and tools, cybersecurity tools & security best practices.

Strong communication and client-facing skills with a customer-first mindset.

Experience in coaching & mentoring service engineers.

Excellent troubleshooting and analytical skills.

Highly organised with strong attention to detail.

Proactive and improvement oriented.

Professional, approachable and supportive mentor.

Technical Requirements & Experience

Minimum of 5 years’ experience in a similar role.

Relevant experience and/or certification in:
Cloud Services (Essential)

Microsoft Azure – IaaS, PaaS (AKS/AVD/SQL), Security

Microsoft 365 – Intune, Entra ID, Defender, SharePoint, Teams

Virtualisation (Desirable)

VMware vSphere, vCenter, vSAN, VXRail

Hyper-V, VMM, S2D, Nutanix, SimpliVity

Infrastructure (Desirable)

HPE / Dell (servers, storage, networking, hyper-converged)

FortiGate, Palo Alto, SonicWALL, Sophos SG/XG

Windows Server

SQL Se

Linux RHEL/Ubuntu/CentOS/Debian

Data Protection (Desirable)

Azure Backup/DPM, Azure Site Recovery

Commvault, Veeam

Management and Monitoring (Desirable)

LogicMonitor, ConnectWise RMM, ConnectWise Manage

ITIL Certified – or relevant experience.

Microsoft certifications in M365, Azure, Security Administration and Modern Workplace.

Knowledge of cybersecurity frameworks and compliance standards.

What we offer:
Health Insurance Contribution

Pension (company matched up to 5%)

Discounted Broadband

Income Protection

Maternity/Paternity Benefit

Flexi Days during summer months
Closing Date

31/08/2026

Location

Dublin

Department

Digital Services

Job Title

System Centric Services – Senior Engineer

Salary

60-70K

Experience

3-5yrs

City

Dublin

Country

Ireland

Apply Now

Refine Your Search

security advisor jobs in dublin, d

System Centric Services – Senior Engineer

AI & Intelligent Automation Consultant (Retail Banking)

Technical Facilities Manager

System Centric Services – Senior Engineer

Technical Programme Manager

Lead Security Architect - Flutter Functions

Staff Customer Engineer – Automotive AI

Digital Sales Specialist - AI Business Solutions - AI workforce - German speaking

Staff Engineer, Dev Team Lead

Listings Executive

Technical Account Manager, Enterprise Support, Strategic Industries, Energy

Forward Deployed Engineer III, GCC (French, German)

Technical Account Manager 2 - EMEA

Digital Sales Specialist - AI Business Solutions - AI workforce - Danish speaking

Utilities Interface Manager - Infrastructure

Digital Sales Specialist - AI Business Solutions - AI workforce - French speaking

Solutions Architect - Italian Speaking

Interface Manager

Senior Account Executive - AI Software Sales & professional services

Forward Deployed Software Engineer - Dublin

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