Find Manager service architect Jobs in County Dublin

Customer Success Manager (VCF)
Ergo —Dublin, County Dublin
- English
- Analysis skills
- Communication skills
10d
QA Automation Engineer
PlayStation Global —Dublin, County Dublin
- Computer Science
- Java
- Master's degree
Quick apply
German Speaking Principal Project Manager / Associate Project Manager, TRANSPORT PROJECT MANAGEMENT TEAM
Ramboll —Swords, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Project management
- IT
Quick apply
5d
Senior AWS Engineer
ResMed —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- DevOps
- Referral programme
3d
Engineer (Transport Engineering)
SYSTRA —Dublin, County Dublin
- Construction experience
- In-person
- Work from home
10d
Software Development Engineer in Test (SDET)
ResMed —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
- Referral programme
3d
Data Architect, Charles River Development, Vice President
State Street —DUBLIN 2, County Dublin
- Full-time
- Computer Science
- System design
- Master's degree
AI Implementation Programme Manager
Expleo —Dublin, County Dublin
- Azure
- Computer Science
- Project management
1d
Technical Account Manager, Enterprise Support, Strategic Industries, Energy
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- English
- AWS
- Leadership
- Employee assistance program
5d
Engineering and Core Technology Manager, Security
Dolby —Dublin, County Dublin
- Computer Science
- Research
- Master's degree
Senior Data Centre Design Manager, Data Centre Design Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Project management
12d
Electrical Engineer
Mercury Engineering —Dublin, County Dublin
- Construction experience
Enterprise Customer Success Manager - Benelux
Trustpilot —Dublin, County Dublin
- English
- Communication skills
- Marketing
- Employee assistance program
Dynamics 365 Business Central Lead Consultant
BearingPoint Ireland —Dublin, County Dublin
- Hybrid work
- Sales
- Master's degree
- Analysis skills
8d
Senior CSA Design Engineer
Mercury Engineering —Blanchardstown, County Dublin
- Construction experience
Software Development Engineer, Business Information Governance
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Principal Structural Engineer
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
Senior Software Engineer
Vectra —Dublin, County Dublin
- Azure
- Engineering
- AWS
- Life insurance
Quick apply
AI Engineer
CR2 —Dublin, County Dublin
- Hybrid work
- Computer Science
- Java
- SQL
Quick apply
8d
Senior Manager Data Architecture and AI
Aptiv plc —Dublin, County Dublin
- Azure
- Computer Science
- Java
- Gym membership

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Customer Success Manager (VCF)

Ergo
Dublin, County Dublin

Apply Now

Job details

Permanent
10 days ago

Qualifications

English
Analysis skills
VMWare
Account management
Communication skills
vSphere

Full job description

Ergo are seeking a Customer Success Manager (CSM) with a background in VMware technology. In this exciting role you will be responsible for driving the adoption, retention, and growth of VMware Cloud Foundation (VCF) and associated solutions across Ergo / Presidio's customer base in Ireland and the United Kingdom. This role will focus on helping customers successfully transition to, stabilize, and maximize the value of their VCF-based private and hybrid cloud environments.

This is a hybrid role with occasional office visits to Dublin office and client sites.

What will you do?

Drive adoption and utilization of VMware Cloud Foundation across assigned customer accounts, ensuring customers fully leverage their VCF licensing investments.

Monitor customer health, usage trends, and engagement levels to proactively identify opportunities and risks.

Identify and promote opportunities to expand customer value through the adoption of additional VCF solutions and add-ons, including:

Guide customers through post-sales onboarding, subscription renewals, licensing transitions, and migration from legacy VMware environments.

Define, track, and communicate key performance indicators (KPIs) and success metrics that demonstrate business value.

Conduct regular Executive Strategic Reviews (ESRs) detailing consumption metrics and optimization paths.

Proactively identify deployment challenges, technical barriers, adoption gaps, and renewal risks.

Partner closely with Broadcom Technical Account Managers (TAMs), solution architects, support teams, product specialists, and Presidio sales teams to resolve issues and drive customer success.

What do you need?

Minimum 5 years of experience in Customer Success, Technical Account Management, Professional Services, or a related customer-facing role.

Strong understanding of data center virtualization, private cloud infrastructure, hybrid cloud architectures, and subscription-based software licensing models.

Working knowledge of the VMware ecosystem, including: VMware Cloud Foundation (VCF) / vSphere / vSAN / NSX / Aria Suite

Proven track record of dealing with C-level stakeholders and navigating complex enterprise IT governance & strong analytical, presentation, and problem-solving skills.

Excellent verbal and written communication skills in English.

Apply today for more information.

Apply Now

Refine Your Search

manager service architect jobs in county dublin

Customer Success Manager (VCF)

QA Automation Engineer

German Speaking Principal Project Manager / Associate Project Manager, TRANSPORT PROJECT MANAGEMENT TEAM

Senior AWS Engineer

Engineer (Transport Engineering)

Software Development Engineer in Test (SDET)

Data Architect, Charles River Development, Vice President

AI Implementation Programme Manager

Technical Account Manager, Enterprise Support, Strategic Industries, Energy

Engineering and Core Technology Manager, Security

Senior Data Centre Design Manager, Data Centre Design Engineering

Electrical Engineer

Enterprise Customer Success Manager - Benelux

Dynamics 365 Business Central Lead Consultant

Senior CSA Design Engineer

Software Development Engineer, Business Information Governance

Principal Structural Engineer

Senior Software Engineer

AI Engineer

Senior Manager Data Architecture and AI

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