Find Senior manager Jobs in Skerries, D

Aftersales Manager VW SEAT CUPRA
Bright Motor Group —Swords, County Dublin
- €50,000–€75,000 a year
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee assistance program
- Sick pay
Quick apply
10d
Senior Respiratory Physiologist
Beaumont Hospital —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
- Communication skills
Project Coordinator - Dublin
Evolution Security —Swords, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
Quick apply
Director Regulatory CMC Sciences Project Management
Viatris —Northern Cross, County Dublin
- Full-time
- Microsoft Office
- Project management
- Mentoring
Cyber Operations Engineer
Tata Consultancy Services —Swords, County Dublin
- Call to connect
- No degree
- Scripting
- Python
Senior Spa Therapist
Sandman Hotel Group —Portmarnock, County Dublin
- Full-time
- Hotel
- Resort
- Free parking
- Referral programme
Tax Manager/Senior Manager
Dains Ireland —Swords, County Dublin
- Full-time
- Microsoft Excel
- Supervising experience
- Organisational skills
- Annual leave
Quick apply
Director Regulatory Affairs Global CMC
Viatris —Northern Cross, County Dublin
- Full-time
- Project management
- Mentoring
- Manufacturing
Senior Manager, Regulatory Affairs CMC
Viatris —Northern Cross, County Dublin
- Full-time
- Microsoft Office
- Project management
Director Respiratory Regulatory CMC
Viatris —Northern Cross, County Dublin
- Full-time
- Microsoft Office
- Project management
- Manufacturing
Senior Executive Engineer
Publicjobs —Fingal, County Dublin

I want to receive the latest job alerts for senior manager in skerries, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior manager jobs near skerries, d

Project Coordinator jobs in County Dublin

Project Coordinator jobs in Dublin 2, County Dublin

Project Officer jobs in Dublin, County Dublin

Life Science Project Manager jobs in Dublin, County Dublin

Project Coordinator jobs in Dublin 3, County Dublin

Head Of Project Management jobs in Dublin, County Dublin

Quality Safety & Risk Management, Patient Safety jobs in Dublin, County Dublin

Ads Specialist jobs in County Dublin

Regulatory Affairs Specialist jobs in Cork, County Cork

Regulatory Affairs Specialist jobs in Dublin, County Dublin

Payroll Specialist jobs in Cork, County Cork

Regulatory Affairs Specialist jobs in Remote

Marketing Director jobs in County Dublin

Director Of Corporate Communications jobs in Dublin, County Dublin

Senior Bartender jobs in County Dublin

Senior Product Designer jobs in Dublin, County Dublin

Senior Data Analyst jobs in Dublin, County Dublin

Occupational Therapist jobs in Castleblayney, County Monaghan

Tax Senior jobs in Dublin, County Dublin

Tax jobs in County Kerry

Aftersales Manager VW SEAT CUPRA

Bright Motor Group -
Swords, County Dublin

Quick apply

Job details

Permanent | Full-time
€50,000–€75,000 a year
10 days ago

Benefits

Bike to work scheme
Company pension
Employee assistance program
Sick pay
On-site parking

Qualifications

Customer service
Leadership
Communication skills
Time management

Full job description

About Us:

Bright Motor Group was founded in 1982 and is now one of Ireland’s leading Motor Retailers, representing some of the best-known vehicle brands including Ford, Hyundai, SEAT, Cupra, Volkswagen Commercial, Citroën, Suzuki, Peugeot, Opel, Leapmotor, DS and BYD.

With 9 showrooms situated at Airside near Swords, a further 5 at Navan Road and our Bray dealership, we are located close to the motorway network and easily accessible from all areas of Greater Dublin.

As a result of our ongoing expansion and business growth, we are seeking to strengthen our team by appointing positive and motivated individuals to take the business to the next level and achieve the strategic goals that we have set.

Bright Motor Group is currently recruiting an Aftersales Manager at our Campus in Swords. This is an exciting opportunity for a driven, customer-focused professional to build a rewarding career with one of Ireland’s leading motor retailer groups.

The Aftersales Manager (VW & SEAT CUPRA) is a senior operational leadership role with full accountability for the commercial, operational, customer experience, people leadership and compliance performance of the aftersales operation . The role is designed as a combined strategic and operational leadership position with broad commercial accountability.

The position is accountable for delivering sustainable profit contribution, high customer satisfaction, disciplined operational control and development of a high-performing team. This role carries responsibility for achieving business targets while exercising discretion and initiative to adapt plans, resources and processes in line with business needs.

Role responsibilities:

Oversee the day-to-day running of the aftersales department across VW Commercial and SEAT CUPRA.
Ensure workshop loading, productivity, efficiency and labour sales targets are achieved.
Monitor and improve departmental KPIs including recovery rates, technician utilisation, customer retention, NPS and profitability.
Implement effective scheduling by using the workshop planner and workflow processes to maximise workshop capacity.
Maintain excellent standards of cleanliness, health & safety, and operational compliance.
Ensure all manufacturer standards and franchise requirements are consistently met.
Control resources and utilise assets to achieve qualitative and quantitative targets.
Ensure payment for repairs and servicing of vehicles is collected as per company policy.
Ensure staff adhere to correct uniform and maintain a high standard of dress including proper usage of PPE.
Deliver outstanding customer service and maintain high customer satisfaction levels.
Consistently Achieve NPS Targets
Resolve customer concerns and escalations professionally and efficiently.
Promote customer retention initiatives and aftersales marketing campaigns.
Improve customer service experience, creating engaged customers and facilitating organic growth.
Ensure service procedures, policies and standards and implemented and maintained.
Ensure all the teams are familiar and trained on the Dealer Management System and utilisation in accordance with process and standards.
Ensure service advisors maintain excellent communication throughout the customer journey.
Lead, motivate, train and develop service advisors, technicians, workshop controllers, parts personnel, and support staff.
Conduct regular performance reviews, coaching and mentoring sessions.
Identify training and development needs within the aftersales team.
Support the apprenticeship program in line with company standards.
Foster a positive, performance culture with strong teamwork and accountability.

The ideal candidate will have:

Valid full driving licence (essential).
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Attention to detail and a commitment to providing excellent service.
Flexible and adaptable to changing priorities and workloads.
Strong organisational and time-management skills.
Strong understanding of vehicle preparation standards.
Self-motivated, professional, and customer focused

What we offer in return:

Highly Competitive Remuneration Package
Career progression opportunities within Bright Motor Group.
Supportive team environment and modern dealership facilities.
Provision of a demo vehicle.
21 days basic holiday.
Company Pension.
Employee Assistance Programme.
Staff discount.
Staff referral scheme.

Benefits:

Bike to work scheme
Company pension
Employee assistance program
On-site parking
Sick pay

Job Types: Permanent, Full-time

Pay: €50,000.00-€75,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

senior manager jobs in skerries, d

Aftersales Manager VW SEAT CUPRA

Senior Respiratory Physiologist

Project Coordinator - Dublin

Director Regulatory CMC Sciences Project Management

Cyber Operations Engineer

Senior Spa Therapist

Tax Manager/Senior Manager

Director Regulatory Affairs Global CMC

Senior Manager, Regulatory Affairs CMC

Director Respiratory Regulatory CMC

Senior Executive Engineer

I want to receive the latest job alerts for senior manager in skerries, d

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected