Find Google team leader Jobs in Dublin, D

IT Helpdesk Support Technician
EOS —Dublin, County Dublin
- Evening shift
- Customer service
- Bachelor's degree
- Communication skills
Quick apply
1d
AI Azure Architect, Manager - Data & AI
PwC —Dublin, County Dublin
- Full-time
- Azure
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Account Executive, EMEA Apps, New Business (English, German)
Google —Dublin, County Dublin
- €76,000–€78,000 a year
- Full-time
- Sales
- English
- Business development
9h
Software Architect
Holafly —Dublin, County Dublin
- Remote
- Spanish
- System design
- English
Sr. Lead Security Engineer - Google Cloud Platform
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Azure
- Computer Science
- Engineering
8d
Lead Full Stack Developer
Citi —Dublin, County Dublin
- €93,280 a year
- Full-time
- Hybrid work
- Azure
- Java
- Master's degree
2d
Staff Site Reliability Engineer
Replit —Dublin, County Dublin
- Full-time
- Remote
- Mentoring
- Communication skills
- Python
- Life insurance
Senior Data Scientist
Verve —Dublin, County Dublin
- Doctoral degree
- Master's degree
- SQL
2d
Product Design Manager
Pennylane SAS —Dublin, County Dublin
- Full-time
- Remote
- English
- Presentation skills
Quick apply
Principal Engineer, Web Platform – Team Web
Intercom —Dublin, County Dublin
- Hybrid work
- System design
- AWS
- JavaScript
- Annual leave
- Work from home
Head of Architecture and Engineering Operations
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
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Power Platform Architect, Senior Manager (Data & AI)
PwC —Dublin, County Dublin
- Full-time
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Electronics Technician 3 - Dublin, Ireland
M.C. Dean, Inc —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
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- Microsoft Excel
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Director, Web Platform & Technology
MongoDB —Dublin, County Dublin
- Hybrid work
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Staff Technical Program Manager, Site Reliability Engineering
MongoDB —Dublin, County Dublin
- Remote
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Staff Engineer
Seapoint —Dublin, County Dublin
- Full-time
- Hybrid work
- System design
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Lead Security Architect - Flutter Functions
Flutter Entertainment —Dublin, County Dublin
- Full-time
- AWS
- Agile
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IT Helpdesk Support Technician

EOS -
Dublin, County Dublin

Quick apply

Job details

1 day ago

Qualifications

Jira
Operating systems
Customer service
Slack
Technical support
Bachelor's degree
Communication skills
Help desk
Information Technology

Full job description

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

As a Helpdesk Operations Technician, you will play a crucial role in ensuring the smooth and efficient operation of our organization's information technology infrastructure. You will be responsible for providing technical support to our client, resolving issues promptly, and maintaining a high level of customer satisfaction. Your expertise and dedication will contribute to the overall success of our IT department and the company as a whole.

This role will cover an evening shift between 3pm and 11pm

RESPONSIBILITIES:

Processing of laptop replacement queue.
First point of contact within Global Service Desk (GSD) support channels including (but not limited to) ITSM ticketing platforms, Slack support channels (as determined by GSD leadership), and in-office walk-up support.
Respond to common technical difficulties, training and guidance requests from user base involving desktop/laptop hardware and software/applications
Monitoring and actioning appropriate ITHELP Jira queues as directed by GSD
Software Provisioning / Deprovisioning within scope/access constraints of role within GSD
Adherence to standard escalation processes for IT tickets
Adherence to standard ticket handling practices as directed by GSD (e.g., components, labels, other ITSM related fields)
Slack Administration (within role access constraints)
Google Workspace Administration (within role access constraints)
Laptop imaging and set up for new and existing employees.
Ensure Standard Operation Principles (SOPs) are followed, and all processes and procedures adhere to EOS company policy/standards.
Primary ownership of cadenced (as directed by GSD) office desk workspaces for peripheral testing, replacement and general tech readiness
Other IT/Helpdesk support as needed.

QUALIFICATIONS:

Technical certification or bachelor's degree in IT-related field preferred.
Ability to communicate and write proficiently in a corporate environment.
1+ years of proven experience in a helpdesk or technical support role or a relevant degree.
Strong understanding of Apple operating systems, software applications, and network systems.
Excellent problem-solving and communication skills.
A commitment to providing exceptional customer service.
Ability to work independently and in a team-oriented environment.
Familiarity with IT service management (ITSM) and helpdesk software is a plus.

This Helpdesk Operations role is an opportunity to make a meaningful impact within our organization by delivering effective technical support, improving end-user experiences, and contributing to the overall success of our IT operations. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply and join our dynamic team.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

#INDEMEA #LI-CT2 #LI-Onsite

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Refine Your Search

google team leader jobs in dublin, d

IT Helpdesk Support Technician

AI Azure Architect, Manager - Data & AI

Account Executive, EMEA Apps, New Business (English, German)

Software Architect

Sr. Lead Security Engineer - Google Cloud Platform

Lead Full Stack Developer

Staff Site Reliability Engineer

Senior Data Scientist

Product Design Manager

Principal Engineer, Web Platform – Team Web

Head of Architecture and Engineering Operations

Power Platform Architect, Senior Manager (Data & AI)

Electronics Technician 3 - Dublin, Ireland

Director, Web Platform & Technology

Staff Technical Program Manager, Site Reliability Engineering

Staff Engineer

Lead Security Architect - Flutter Functions

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