Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The Director Network Account Management will oversee the Network Account Management team and be a key contributor to the execution of the Network strategies for our Health Plan partners, inclusive of UHC.
This role leads a Network Account Management team and helps execute pharmacy network strategy for health plan partners (including UHC), driving improvements across people, process, and technology. The Director will serve as a thought partner to clients, account management and senior leadership, translating complex market dynamics into scalable strategies, tools, and frameworks that materially influence network configurations and drive value. He or she will be accountable for evolving and executing the network strategy and roadmap to achieve the transformation agenda.
This leader will set a vision for a geographically dispersed team including a few direct reports, focused on the key business goals, long term strategies and talent development. The team supports health plan network work by assisting with new client implementations and network transitions. It coordinates resolution of network-related issues by identifying and engaging the right subject matter experts, and it responds directly to external client network questions when needed. The role also documents client-specific network information and maintains regular communication with Client Account Management teams to support ongoing network conversations (including Retail Network Alliance/Lease).
Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model.
Primary Responsibilities:
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Build and maintain solid relationships with key stakeholders in Health Plans and Account Teams, ensuring their network needs are understood and met
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Lead team which will be responsible for developing tailored strategies to enhance client affordability and drive business growth
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Lead Health Plan Network new client implementations and transitions.
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This role requires cross-organizational partnership and influence to effect change across all OptumRx businesses, operational and technology processes
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Diagnose process improvement opportunities and develop the strategic roadmap for improvements, enhancements, or new tools to solve long term network goals
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Participate as an active strategic leader of the OptumRx Network Relations (INR) leadership team
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Translates business strategies into clear objectives for the team
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Create a highly engaged workforce, assure performance goals are achieved and support ongoing improvement of customer satisfaction and growth
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Act as a senior subject matter expert on Network processes, solutions and contracting opportunities
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Sales Strategy Development: Create and implement effective sales strategies to promote healthcare products and services, identifying opportunities for upselling and cross-selling
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Market Analysis: Conduct thorough market research to understand trends, competitor activities, and client needs, positioning the organization effectively within the healthcare landscape
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Team Leadership and Collaboration: Lead cross-functional teams, collaborating with marketing, product development, and customer service to ensure alignment on client objectives and sales goals
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Performance Tracking and Reporting: Monitor account performance metrics, providing regular updates and insights to both clients and internal stakeholders to drive continuous improvement
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Product Presentations and Training: Deliver engaging presentations and training sessions to health system clients, showcasing product benefits and ensuring they are equipped to maximize value
You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
Required Qualifications:
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Proven solid experience in leadership roles
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Proven deep experience in PBM
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Proven experience leading strategic initiatives and plans, with demonstrated solid strategic thinking and planning skills, and experience creating and executing operational plans
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Proven experience building, motivating, and leading diverse, high performing and highly engaged teams
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Proven track record of consistently delivering results and driving improvements
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Demonstrated ability to operate independently with a high degree of ownership and judgment
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Demonstrated solid written and verbal communication skills, including experience delivering executive level presentations
Preferred Qualifications:
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Proven experience leading and motivating geographically dispersed teams
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Proven experience building, scaling, and continuously evolving new functions and organizations
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Proven experience interacting with executive leadership
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Demonstrated solid executive communication and stakeholder management skills
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Demonstrated solid communication and presentation skills
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Demonstrated business and technology aptitude
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Demonstrated solid analytical, problem solving, and systems thinking abilities
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Proven ability to collaborate, influence, align, and build solid stakeholder relationships across technology, business, and external partners
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Demonstrated solid ability to synthesize complex topics and present clear, compelling information across multiple formats to diverse audiences
Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2026 Optum Services (Ireland) Limited. All rights reserved.
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