School Engagement Executive
Tyro Technologies Limited —DUBLIN 8, County Dublin
- €30,000–€40,000 a year
- English
- No degree
VacancyTitle: Lead Project Management Engineer
Nicholas O'Dwyer —Dublin, County Dublin
- Hybrid work
- Oracle
- Engineering
- Project management
- Annual leave
- Employee assistance program
DCEO Chief Engineer , DCEO
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
Staff Data Architect
Creditsafe —Dublin, County Dublin
- Full-time
- Hybrid work
- AWS
- AI
- Leadership
- Annual leave
6d
ASIC Digital Design, Sr Staff Engineer
Synopsys —Dublin, County Dublin
- Master's degree
- Bachelor's degree
13d
Data Center Engineering Operations Area Manager, Data Center Engineering Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- In-person
Senior Staff Machine Learning Scientist, Recommendations
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- Doctoral degree
- Java
- Master's degree
13d
Lead Senior Geotechnical Engineer
Amey Ltd —DUBLIN 1, County Dublin
- Annual leave
- Gym membership
Quick apply
Lead ServiceNow Engineer
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Azure
- DevOps
- AWS
Implementation Manager (German)
Rippling —DUBLIN 2, County Dublin
- Full-time
- Google Suite
- Salesforce
- English
3d
Senior Staff Technical Program Manager
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- AWS
- Analysis skills
Senior Engineering Manager, Fin AI Agent
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Annual leave
- Work from home
Electrician/Plumber
JLA —Dublin, County Dublin
- Up to €55,000 a year
- Full-time
- Customer service
- English
- Plumbing
- Free parking
- Annual leave
Quick apply
1d
Staff Technical Program Manager, Site Reliability Engineering
MongoDB —Dublin, County Dublin
- Remote
- Azure
- AWS
- SDLC
Senior Analog/Mixed‑Signal IC Design Engineer
Advanced Micro Devices, Inc —Dublin, County Dublin
- Master's degree
- Analysis skills
- Bachelor's degree
Engineering Manager - Pay
Phorest —DUBLIN 1, County Dublin
- Remote
- Computer Science
- System design
- Java
- Employee assistance program
Quick apply
Senior Backend Monetization Engineer
Feeld —Dublin, County Dublin
- Full-time
- Remote
- Analytics
- Annual leave
Quick apply
Developer Advocate (Remote)
Percona —Dublin, County Dublin
- Full-time
- Remote
- Java
- JavaScript
- AI
- Annual leave
Environmental, Health and Safety Manager
CEL - Critical Power —Dublin, County Dublin
- Full-time
- Leadership
- Communication skills
Quick apply
Senior Software Developer
Creditsafe —Dublin, County Dublin
- Full-time
- Hybrid work
- AWS
- Communication skills
- Python
- Annual leave

I want to receive the latest job alerts for staff product engineer in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

staff product engineer jobs near dublin, d

Chief Engineer jobs in Dublin, County Dublin

Back End Developer jobs in Dublin, County Dublin

Project Manager jobs in Dublin, County Dublin

Technical Program Manager jobs in Dublin, County Dublin

Developer jobs in Dublin, County Dublin

Senior Software Engineer jobs in Dublin, County Dublin

Lead Engineer jobs in Dublin, County Dublin

Data Center Engineer jobs in Dublin, County Dublin

Senior Engineering Manager jobs in Dublin, County Dublin

Site Reliability Engineer jobs in Dublin, County Dublin

Plumber jobs in Dublin, County Dublin

Commissioning Engineer jobs in Dublin, County Dublin

Service Engineer jobs in County Cork

Medtronic, Engineer jobs in County Galway

Back End Developer jobs in Cork, County Cork

C# Developer Contract jobs in Dublin, County Dublin

Back End Developer jobs in Remote

Software Developer jobs in Dublin, County Dublin

Project Manager jobs in Naas, County Kildare

Hotel Maintenance Manager jobs in Dublin, County Dublin

School Engagement Executive

Tyro Technologies Limited
DUBLIN 8, County Dublin

Apply Now

Job details

€30,000–€40,000 a year

Qualifications

English

Full job description

Tyro Schools are currently hiring for a School Engagement Executive to join their team.

About The Role:

Tyro is on an exciting journey to revolutionise the systems employed by schools in handling their data, workflows, and student progress. Schools face many challenges today, such as excessive workloads, limited resources, constant changes, and administrative pressures on teachers and staff. However, we firmly believe that there is a more effective approach, one that begins by equipping everyone with the right tools and technology.

We continue to develop a platform that we wholeheartedly believe in. Moreover, we have assembled a diverse team comprising experienced specialists, former educators, and passionate Edtech engineers who are committed to making a positive impact in the field. As a team we previously successfully developed Europe’s leading platform for school administration and timetabling, catering to millions of teachers, students, and parents. Tyro is the next-generation platform with greater ambitions.

Join us to help achieve our goal – enhance the lives of teachers and improve the outcome of millions of students worldwide.

We are hiring School Engagement Executives – to be based in our Dublin office – with strong and proven customer services experience, ideally for a web-based application or in a dynamic startup environment. The School Engagement Executives will build and expand upon our professional and quality support service to all Tyro customer schools and ensure customer satisfaction by meeting or exceeding internal targets and expectations.

Job Description:

Effectively resolve customer enquiries in a considerate, accurate, and timely manner via helpdesk, phone, email, and online chat.
Work alongside other teams to obtain additional information or support and manage customer expectations.
Triage incoming requests and spot trends in customer issues to flag for the wider team.
Compose thoughtful, personalised responses for a variety of customer requests.
Empathise with every aspect of the customer experience, putting customers’ needs first.
Identify, reproduce, and document bugs for our engineering teams.
Work with product and development teams to test new features and bug fixes and surface meaningful customer feedback.
Create and maintain product documentation, application notes, training manuals, and knowledge base libraries as well as ensure the accuracy of our CRM (Hubspot).
Contribute to the ongoing learning and success of your team, and the company, by sharing knowledge through mentorship, collaboration, and aiding in documentation.
Conducting training sessions for customers.
Make active contributions to help achieve team goals and successes.

Ideal Candidate:

You are fluent in English and are a strong, confident, and exacting writer.
You care deeply, genuinely, and passionately about customer support and about the role it plays in making a customer-centric team successful.
You have prior experience in a similar role. You know that every bit of work you do makes a real difference in making our customers happy.
You are a self-motivated, proactive team player with innovative ideas to inspire customer adoption.
You know when something is over your head and are not afraid to ask for help. You are skilled at explaining technical problems succinctly and clearly.
You exhibit diplomacy, tact, and poise under pressure when working through customer issues.
You can work with us in our office in Dublin, Ireland.

Nice to Have:

You are familiar with or have previous experience with the Irish Education system.
You have a cúpla focal as Gaeilge.
You have previously worked with customer support for a web-based application or in a dynamic startup environment.

Interview Process:

1st stage interview
2nd stage interview

Tyro is an equal opportunities organisation. Our goal is for Tyro to be a workplace that represents, celebrates, and supports people from all backgrounds, and which gives them the tools they need to thrive – whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds.

What we offer:

The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work every day. Get in touch to hear about all the benefits available for this role.

€30-€40k salary depending on candidate experience.

About Tyro Schools:

Tyro Schools provides a next-generation student information system (MIS) and timetabling platform for Irish schools, streamlining operations, boosting parent communication, and managing student data with features like real-time attendance, academic tracking, online payments, messaging, and AI-powered timetabling, connecting staff, students, and parents for better engagement and support. Tyro is the new way to manage schools. Powerful, and constantly evolving. Give your staff the tools to better manage students.

Apply Now

Refine Your Search

staff product engineer jobs in dublin, d

School Engagement Executive

VacancyTitle: Lead Project Management Engineer

DCEO Chief Engineer , DCEO

Staff Data Architect

ASIC Digital Design, Sr Staff Engineer

Data Center Engineering Operations Area Manager, Data Center Engineering Operations

Senior Staff Machine Learning Scientist, Recommendations

Lead Senior Geotechnical Engineer

Lead ServiceNow Engineer

Implementation Manager (German)

Senior Staff Technical Program Manager

Senior Engineering Manager, Fin AI Agent

Electrician/Plumber

Staff Technical Program Manager, Site Reliability Engineering

Senior Analog/Mixed‑Signal IC Design Engineer

Engineering Manager - Pay

Senior Backend Monetization Engineer

Developer Advocate (Remote)

Environmental, Health and Safety Manager

Senior Software Developer

I want to receive the latest job alerts for staff product engineer in dublin, d

Related Searches

Explore jobs in more locations

About The Role:

Job Description:

Ideal Candidate:

Nice to Have:

Interview Process:

What we offer:

About Tyro Schools:

Jobseeker tools

Employer Tools

Browse

Stay Connected