Find Cybersecurity engineer Jobs in Dublin, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Senior ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Free parking
Quick apply
Sr. Engineer - Data Onboarding, NG-SIEM (Hybrid)
CrowdStrike —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Java
Lead Software Engineer - Financial Wellness
Gen Digital Inc. —Dublin, County Dublin
- Full-time
- Hybrid work
- System design
- Java
- AWS
Quick apply
Customer Success Manager
Expel —Dublin, County Dublin
- €57,100–€82,800 a year
- On call
- Remote
- Bachelor's degree
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13d
GRC Pre-Sales Consultant / Solutions Engineer – DACH market, EMEA
Vanta —Dublin, County Dublin
- Full-time
- Azure
- Sales
- Windows
- Annual leave
Deputy Project Leader - Dublin, Ireland
M.C. Dean, Inc —Dublin, County Dublin
- Full-time
- Engineering
- Microsoft Office
- Bachelor's degree
Senior Automation Project Engineer
Henkel —Dublin, County Dublin
- Full-time
- Engineering
- Master's degree
- Project management
Quick apply
9d
Sr. Lead Security Engineer - Google Cloud Platform
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Computer Science
- Engineering
- Java
14d
Solutions Engineer, Upmarket (Pre-Sales) - EMEA (German Speaking)
Vanta —Dublin, County Dublin
- Full-time
- Azure
- Sales
- Windows
- Annual leave
GRC Pre-Sales Consultant / Solutions Engineer – French Market, EMEA
Vanta —Dublin, County Dublin
- Full-time
- Azure
- Sales
- Windows
- Annual leave
Manager, Support Engineering
Wiz, Inc. —Dublin, County Dublin
- Remote
- Azure
- Computer Science
- Engineering
Quick apply
Technology Operational Readiness Lead – Drug Product Manufacturing
PM Group —Dublin, County Dublin
- Manufacturing
- Leadership
- Communication skills
Head of Responsible AI- Vice President
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Doctoral degree
- Computer Science
Customer Success Manager
Pluralsight —Dublin, County Dublin
- Full-time
- In-person
- Annual leave
Frontend Software Engineer - Web Applications
Grouper —Dublin, County Dublin
- Hybrid work
- Azure
- Computer Science
- AWS
Quick apply
Software Engineer - Web & Integrations
Grouper —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Java
- AWS
Quick apply
Release Train Engineer (RTE)
Grouper —Dublin, County Dublin
- Hybrid work
- Master's degree
- Project management
- Bachelor's degree
Quick apply
Cloud Platform Engineer
Grouper —Dublin, County Dublin
- Full-time
- Remote
- Azure
- Java
- AWS
Quick apply
Data Engineer
Grouper —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- SQL
Quick apply

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

Quick apply

Refine Your Search

cybersecurity engineer jobs in dublin, d

IT Support Engineer - Level 2

Senior ICT Cloud & Security Engineer

Sr. Engineer - Data Onboarding, NG-SIEM (Hybrid)

Lead Software Engineer - Financial Wellness

Customer Success Manager

GRC Pre-Sales Consultant / Solutions Engineer – DACH market, EMEA

Deputy Project Leader - Dublin, Ireland

Senior Automation Project Engineer

Sr. Lead Security Engineer - Google Cloud Platform

Solutions Engineer, Upmarket (Pre-Sales) - EMEA (German Speaking)

GRC Pre-Sales Consultant / Solutions Engineer – French Market, EMEA

Manager, Support Engineering

Technology Operational Readiness Lead – Drug Product Manufacturing

Head of Responsible AI- Vice President

Customer Success Manager

Frontend Software Engineer - Web Applications

Software Engineer - Web & Integrations

Release Train Engineer (RTE)

Cloud Platform Engineer

Data Engineer

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