Find Security associate, mandiant Jobs in Dublin, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
IT Associate
CBTax —Dublin, County Dublin
- Software troubleshooting
- IT
- Communication skills
Quick apply
1d
Senior ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Free parking
Quick apply
Associate Director, Data Product Owner Tech Ops and G&A
Jazz Pharmaceuticals —Dublin, County Dublin
- Computer Science
- Master's degree
- AWS
- Annual leave
4d
Senior Manager of Security Engineering - AI/ML
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- DevOps
- Engineering
- AWS
6d
Senior Associate/Of Counsel (Finance & Capital Markets)
Walkers Global —DUBLIN 1, County Dublin
- Communication skills
- Annual leave
- Employee assistance program
CRM Developer
Glen Dimplex Europe Holdings Ltd —Cloghran, County Dublin
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
Associate Director - Civil Engineering (Transmission & Distribution)
Jacobs —Dublin, County Dublin
- Hybrid work
- Civil Engineering
- Leadership
- Communication skills
4d
Senior AI Security Engineer (R-19324)
Dun & Bradstreet —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- English
- Microsoft Office
- Annual leave
Quick apply
Senior Manager, Operations Supply Planner
Bristol-Myers Squibb —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Head of Data Governance, Anonymization and Quality
Novartis —Dublin, County Dublin
- €90,300–€167,700 a year
- Full-time
- Doctoral degree
- Computer Science
- Research
Merchant Acquiring Pricing Manager (VP)
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
Senior Manager Data Architecture and AI
Aptiv plc —Dublin, County Dublin
- Azure
- Computer Science
- Java
- Gym membership
Telecom Engineer
Jacobs —Dublin, County Dublin
- Hybrid work
- Electrical Engineering
- Higher certificate
- Communication skills
2d
Junior Electrical Design Engineer
IN2 Design Partnership Ltd —Ranelagh, County Dublin
- €30,000–€40,000 a year
- Full-time
- AutoCAD
- Microsoft Office
- Electrical Engineering
- Annual leave
- Employee assistance program
Quick apply
4d
Employment Tax Advisory Assistant Manager
Crowe Ireland —Dublin, County Dublin
- Full-time
- Remote
- Research
- Organisational skills
- Communication skills
Principal Cloud & Kubernetes Engineer
InterSystems —Dublin, County Dublin
- Azure
- DevOps
- AWS
9d
Senior Cloud & Kubernetes Engineer
InterSystems —Dublin, County Dublin
- Azure
- DevOps
- AWS
9d
Senior Fund Accountant
U.S. Bank National Association —Dublin, County Dublin
- €49,385–€58,100 a year
- Full-time
- Microsoft Office
- Computer skills
- Communication skills
5d
Associate Electrical Director: Data Centres
AECOM —Dublin, County Dublin
- Full-time
- Business development
- In-person
- Leadership
4d

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

Quick apply

Refine Your Search

security associate, mandiant jobs in dublin, d

IT Support Engineer - Level 2

IT Associate

Senior ICT Cloud & Security Engineer

Associate Director, Data Product Owner Tech Ops and G&A

Senior Manager of Security Engineering - AI/ML

Senior Associate/Of Counsel (Finance & Capital Markets)

CRM Developer

Associate Director - Civil Engineering (Transmission & Distribution)

Senior AI Security Engineer (R-19324)

Senior Manager, Operations Supply Planner

Head of Data Governance, Anonymization and Quality

Merchant Acquiring Pricing Manager (VP)

Senior Manager Data Architecture and AI

Telecom Engineer

Junior Electrical Design Engineer

Employment Tax Advisory Assistant Manager

Principal Cloud & Kubernetes Engineer

Senior Cloud & Kubernetes Engineer

Senior Fund Accountant

Associate Electrical Director: Data Centres

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