Find Security associate, Jobs in Dublin, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Compliance, Regional Country Compliance, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
- Employee assistance program
Guest Services Agent
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Hotel
- Supervising experience
- No degree
1d
Senior ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Free parking
Quick apply
Associate Business Developer , Data Center Supply Solutions EMEA, Data Centre Supply Solutions
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Organisational skills
- Contracts
8d
Property Management Surveyor
KSA-JLL Ireland Ltd —Dublin, County Dublin
- Full-time
- No degree
- Organisational skills
- IT
Quick apply
Senior Associate Director, Controls, Third Party Management
MUFG Investor Services —Dublin, County Dublin
- Full-time
- Finance
- Business
- Accounting
Quick apply
5d
Track Manager - Microsoft Message Queuing
HCLTech —Dublin, County Dublin
- Microsoft Office
- Analysis skills
- Scripting
3d
Senior Network Engineer
Workhuman —Dublin, County Dublin
- Full-time
- Azure
- Analysis skills
- Mentoring
- Free parking
- Annual leave
9d
Senior Manager, Operations Supply Planner
Bristol-Myers Squibb —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
13d
Associate - Debt Capital Markets, Structured Finance and Derivatives Group
Mason Hayes & Curran LLP —Dublin, County Dublin
- Full-time
- Hybrid work
- No degree
- Banking
Quick apply
8d
Fund Accountant
U.S. Bank National Association —Dublin, County Dublin
- €41,820–€49,200 a year
- Full-time
- Microsoft Office
- Computer skills
- Communication skills
1d
Head of Data Governance, Anonymization and Quality
Novartis —Dublin, County Dublin
- €90,300–€167,700 a year
- Full-time
- Doctoral degree
- Computer Science
- Research
Debt Finance Associate/Senior Associate
Arthur Cox —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Continuous improvement
- Banking
Quick apply
Employment Tax Advisory Assistant Manager
Crowe Ireland —Dublin, County Dublin
- Full-time
- Remote
- Research
- Organisational skills
- Communication skills
Principal Cloud & Kubernetes Engineer
InterSystems —Dublin, County Dublin
- Azure
- DevOps
- AWS
5d
Associate Director, Data Product Owner Tech Ops and G&A
Jazz Pharmaceuticals —Dublin, County Dublin
- Computer Science
- Master's degree
- AWS
- Annual leave
2h
CRM Developer
Glen Dimplex Europe Holdings Ltd —Cloghran, County Dublin
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
Merchant Acquiring Pricing Manager (VP)
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
13d
Senior Manager of Security Engineering - AI/ML
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- DevOps
- Engineering
- AWS
2d

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

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Refine Your Search

security associate, jobs in dublin, d

IT Support Engineer - Level 2

Compliance, Regional Country Compliance, Associate, Dublin

Guest Services Agent

Senior ICT Cloud & Security Engineer

Associate Business Developer , Data Center Supply Solutions EMEA, Data Centre Supply Solutions

Property Management Surveyor

Senior Associate Director, Controls, Third Party Management

Track Manager - Microsoft Message Queuing

Senior Network Engineer

Senior Manager, Operations Supply Planner

Associate - Debt Capital Markets, Structured Finance and Derivatives Group

Fund Accountant

Head of Data Governance, Anonymization and Quality

Debt Finance Associate/Senior Associate

Employment Tax Advisory Assistant Manager

Principal Cloud & Kubernetes Engineer

Associate Director, Data Product Owner Tech Ops and G&A

CRM Developer

Merchant Acquiring Pricing Manager (VP)

Senior Manager of Security Engineering - AI/ML

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