Find Learning media developer, data center learning Jobs in Santry, D

Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
7d
AWS Engineer
Mars Capital —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
Quick apply
2h
Data Center Technician, Data Center Ops
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Linux
1d
Data Center Facility Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Care Advisor - Portuguese
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
SAP Success Factors Employee Central Consultant
Tata Consultancy Services —Dublin, County Dublin
- Call to connect
- Azure
- Management
Head of Architecture and Engineering Operations
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Computer Science
Procurement and Supplier Development Manager , AIS Supply Chain- IPS: Procurement Category Management
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Data analysis skills
Software Engineer, AI-First
RxSense —Dublin, County Dublin
- Java
- AWS
- Agile
Quick apply
Cloud Security | Senior Associate | Cyber Security | Technology Consulting
PwC —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
Software Engineer - ML Platform
Datavant Ireland —Dublin, County Dublin
- Remote
- Azure
- Computer Science
- DevOps
Quick apply
Lead Electrical Design Engineer, Data Centre Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Construction experience
B2B Product Marketing - Productions Growth
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- Marketing
HV/MV Electrical Design Engineer, HV/ MV Design Engineering EMEA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Network Cabling Quality Technician
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- AWS
- Communication skills
Senior Manager, Indirect Tax
West Pharmaceutical Services —Dublin, County Dublin
- €112,000–€142,500 a year
- Analysis skills
- Bachelor's degree
- No degree
Senior Architect, Global Engineering Strategy
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- Engineering
- Maintenance
5d
Employee Relations Partner
eBay Inc. —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Human resources
- AI
Sr. Product Design Engineer, Data Center Engineering - Electrical Products and Services
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Maintenance
- AWS

I want to receive the latest job alerts for learning media developer, data center learning in santry, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

learning media developer, data center learning jobs near santry, d

Facilities Manager jobs in Dublin, County Dublin

Senior Architect jobs in Dublin, County Dublin

Senior Tax Manager jobs in Dublin, County Dublin

Engineer jobs in Dublin, County Dublin

Software Engineer jobs in Dublin, County Dublin

Data Center Technician jobs in Dublin, County Dublin

SAP Consultant jobs in Dublin, County Dublin

Senior Product Designer jobs in Dublin, County Dublin

Head Of Operations jobs in Dublin, County Dublin

Cable Technician jobs in Dublin, County Dublin

Facilities Manager jobs in County Meath

Facilities Manager jobs in County Tipperary

Disability Manager Hse jobs in Dublin, County Dublin

Facilities Manager jobs in County Dublin

Technology Student jobs in Dublin, County Dublin

Electrical jobs in Navan, County Meath

Electrical Designer jobs in Limerick, County Limerick

Architect, Internship jobs in Dublin, County Dublin

Software Architect jobs in Cork, County Cork

Senior Marketing Manager jobs in Dublin, County Dublin

Technician II

Digital Realty -
Dublin, County Dublin

Apply Now

Job details

Full-time
7 days ago

Qualifications

Microsoft Excel
Microsoft Office
Electrical wiring
Telecommunication
Root cause analysis
Communication skills

Full job description

Your role

The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. This role will be required to work in night shifts.

What you'll do

Customer Support and Technical Interventions:

Provides technical customer service support and carries out operational technical interventions requested by clients.
Handles Remote Hands requests of customers according to instructions of the supervisor which includes:
o Customer equipment migration through labeling, installations, documentation, and testing
o Emergency troubleshooting and maintenance of customer infrastructure and shows leadership (reboot, reset, handle connectivity issues)
o Special maintenance requests (e.g. simple repairs, equipment exchange, technical measurements)
Ensures clients and internal teams are informed about the work progress and delivery of value-added services, including following up on customer termination requests and queries.
Monitors and documents customer services provided by external providers.

Implementation Services:

Supports migration and implementation activities under coordination of the Implementation Services team.
Responsible for setup and deinstallation of Cross Connects through cabling, installation, documentation, and testing.
Executes and drafts MOP’s, Change Requests (CR), and EOP’s when applicable.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.
Ensure all work complies with relevant policies and regulations, conducting risk assessments as necessary.

Team Management and Support:

Provides leadership and supervision to Level I Technicians when requested by Site Management and as appropriate.
Demonstrates the ability to make decisions in the technical field within the guidelines provided by Site Management
Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.

What you'll need

Hard Skills:

Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infrastructure environment.
Good understanding of structured network infrastructure and Industry measurement tools
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Strong troubleshooting skills and RCA (Root Cause Analysis) capability
Skilled in customer communication and handling customer requests / complaints
Skilled in service-oriented software, tasks handling and administration
Knowledge of Microsoft Office and Service Management applications (e.g., Excel).

Soft Skills:

Proactive and customer-focused mindset, showing dedication to customer service and exceeding business goals.
Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility in various situations.
Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios.

Apply Now

Refine Your Search

learning media developer, data center learning jobs in santry, d

Technician II

AWS Engineer

Data Center Technician, Data Center Ops

Data Center Facility Manager

Care Advisor - Portuguese

Capacity Planning Manager, CDP EMEA

SAP Success Factors Employee Central Consultant

Head of Architecture and Engineering Operations

Procurement and Supplier Development Manager , AIS Supply Chain- IPS: Procurement Category Management

Software Engineer, AI-First

Cloud Security | Senior Associate | Cyber Security | Technology Consulting

Software Engineer - ML Platform

Lead Electrical Design Engineer, Data Centre Engineering

B2B Product Marketing - Productions Growth

HV/MV Electrical Design Engineer, HV/ MV Design Engineering EMEA

Network Cabling Quality Technician

Senior Manager, Indirect Tax

Senior Architect, Global Engineering Strategy

Employee Relations Partner

Sr. Product Design Engineer, Data Center Engineering - Electrical Products and Services

I want to receive the latest job alerts for learning media developer, data center learning in santry, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected