Find Field technician Jobs in Dublin, D

Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
8d
Roadside Field Technician (E-Bike Operations)
Bleeper —Dublin, County Dublin
- €15 an hour
- Full-time
- Maintenance
- English
- Organisational skills
Quick apply
16h
Warranty Technician
ALSTOM —Dublin, County Dublin
- €55,000 a year
- No degree
- Organisational skills
- IT
- Annual leave
1d
Slot ATTENDANT ENGINEER
GLADIATOR GROUP —Dublin Port, County Dublin
- €34,000 a year
- Overtime
- Customer service
- Maintenance
- No experience needed
Quick apply
20h
Apprentice Engineer
Linde Material Handling Ltd. —Dublin, County Dublin
- Overtime
- Forklift
- Leaving certificate
- No degree
- Annual leave
13h
Data Center Facility Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
EMEA Cabling Quality Mgr, Global Cabling Quality
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Mechanical/Chemical Engineer
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Engineering
- English
- Analysis skills
Quick apply
Director of Global IT - Dublin
Foxit —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Computer Science
Quick apply
DCEO Chief Engineer , DCEO
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
Mechanical Workshop Manager
CEC —Leixlip, County Kildare
- Full-time
- CAD
- Project management
- Team management
Quick apply
5d
Lead Structural Engineer
DPS Group —Dublin, County Dublin
- AutoCAD
- System design
- English
Utilities Shift Technician
Veolia Energy Services Ireland Limited. —Clondalkin, County Dublin
- Full-time
- Maintenance
- English
- No degree
Quick apply
14d
Logistics Technician
Microsoft —Dublin, County Dublin
- €38,500–€54,100 a year
- Full-time
- Azure
- No degree
- Warehouse experience
18h

More jobs to discover

Find similar jobs that you might be interested in.

Roadside Field Technician (E-Bike Operations)
Bleeper —Dublin, County Dublin
45-minute paid lunch break each day. Comfortable following instructions from senior staff. This is an active, outdoor role that involves cycling an e-bike…
€15 an hour
Quick apply
16h

I want to receive the latest job alerts for field technician in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

field technician jobs near dublin, d

Chief Engineer jobs in Dublin, County Dublin

Facilities Manager jobs in Dublin, County Dublin

Field Technician jobs in Dublin, County Dublin

Structural Engineer jobs in Dublin, County Dublin

Facilities Engineer jobs in Dublin, County Dublin

Logistics Technician jobs in Dublin, County Dublin

Quality Manager jobs in Dublin, County Dublin

Commissioning Engineer jobs in Dublin, County Dublin

Service Engineer jobs in County Cork

Medtronic, Engineer jobs in County Galway

Facilities Manager jobs in County Meath

Facilities Manager jobs in County Tipperary

Disability Manager Hse jobs in Dublin, County Dublin

Facilities Manager jobs in County Dublin

Workshop Manager jobs in Kilkenny, County Kilkenny

Operations Manager jobs in Dublin, County Dublin

Maintenance Manager jobs in Cork, County Cork

Ireland It Project Manager jobs in Dublin, County Dublin

Workshop Manager jobs in Cork, County Cork

Account Manager jobs in Cork, County Cork

Technician II

Digital Realty -
Dublin, County Dublin

Apply Now

Job details

Full-time
8 days ago

Qualifications

Microsoft Excel
Microsoft Office
Electrical wiring
Telecommunication
Root cause analysis
Communication skills

Full job description

Your role

The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. This role will be required to work in night shifts.

What you'll do

Customer Support and Technical Interventions:

Provides technical customer service support and carries out operational technical interventions requested by clients.
Handles Remote Hands requests of customers according to instructions of the supervisor which includes:
o Customer equipment migration through labeling, installations, documentation, and testing
o Emergency troubleshooting and maintenance of customer infrastructure and shows leadership (reboot, reset, handle connectivity issues)
o Special maintenance requests (e.g. simple repairs, equipment exchange, technical measurements)
Ensures clients and internal teams are informed about the work progress and delivery of value-added services, including following up on customer termination requests and queries.
Monitors and documents customer services provided by external providers.

Implementation Services:

Supports migration and implementation activities under coordination of the Implementation Services team.
Responsible for setup and deinstallation of Cross Connects through cabling, installation, documentation, and testing.
Executes and drafts MOP’s, Change Requests (CR), and EOP’s when applicable.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.
Ensure all work complies with relevant policies and regulations, conducting risk assessments as necessary.

Team Management and Support:

Provides leadership and supervision to Level I Technicians when requested by Site Management and as appropriate.
Demonstrates the ability to make decisions in the technical field within the guidelines provided by Site Management
Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.

What you'll need

Hard Skills:

Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infrastructure environment.
Good understanding of structured network infrastructure and Industry measurement tools
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Strong troubleshooting skills and RCA (Root Cause Analysis) capability
Skilled in customer communication and handling customer requests / complaints
Skilled in service-oriented software, tasks handling and administration
Knowledge of Microsoft Office and Service Management applications (e.g., Excel).

Soft Skills:

Proactive and customer-focused mindset, showing dedication to customer service and exceeding business goals.
Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility in various situations.
Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios.

Apply Now

Refine Your Search

field technician jobs in dublin, d

Technician II

Roadside Field Technician (E-Bike Operations)

Warranty Technician

Slot ATTENDANT ENGINEER

Apprentice Engineer

Data Center Facility Manager

EMEA Cabling Quality Mgr, Global Cabling Quality

Mechanical/Chemical Engineer

Director of Global IT - Dublin

DCEO Chief Engineer , DCEO

Mechanical Workshop Manager

Lead Structural Engineer

Utilities Shift Technician

Logistics Technician

More jobs to discover

I want to receive the latest job alerts for field technician in dublin, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected