Find Data center operations engineer Jobs in Lucan, D

Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
7d
BIM Designer - MEP, Design Services
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- AWS
- Bachelor's degree
5d
HV/MV Senior Electrical Design Engineer, AWS HVDE Design Engineering EMEA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- Engineering
- Microsoft Office
Senior Project Manager:Data Centers
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Project management
Lead Process Engineer
DPS Group —Citywest, County Dublin
- Full-time
- Engineering
- System design
- Communication skills
Senior Data Centre Structural Engineer, DC Design Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Bachelor's degree
13d
Sr. Technical Program Manager, Network Monitoring and Remediation
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
Senior Architect, Global Engineering Strategy
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- Engineering
- Maintenance
5d
Structural Sales Engineer
Tate Europe —DUBLIN 10, County Dublin
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Quick apply
Colo Controls Engineer, Colo Regional Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Maintenance
- AWS
Senior Splunk Developer
NTT Ltd —Dublin, County Dublin
- Hybrid work
13d
Senior Design Program Manager, EMEA/APAC Data Center Design Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
- AI
Electrical, Controls and Instrumentation Lead
Echelon DC —Dublin, County Dublin
- Full-time
- CAD
- Construction experience
- In-person
Quick apply
E&I (Electrical & Instrumentation) Department Manager
DPS Group —Dublin, County Dublin
- Full-time
- Engineering
- In-person
- Manufacturing
Senior Global Strategy Engineer, Global Engineering Strategy
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Bachelor's degree
Commissioning Specialist, Colo Regional Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
- Bachelor's degree
Controls Design Engineer (EPMS), CDE
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Master's degree
- AWS
- Project management
5d
EMEA Cabling Quality Mgr, Global Cabling Quality
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Senior Data Centre Design Manager, Data Centre Design Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Project management
14d
Director of Project Management
IPS-Integrated Project Services —DUBLIN 12, County Dublin
- Full-time
- Engineering
- Project management
- Bachelor's degree
14d

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Technician II

Digital Realty -
Dublin, County Dublin

Apply Now

Job details

Full-time
7 days ago

Qualifications

Microsoft Excel
Microsoft Office
Electrical wiring
Telecommunication
Root cause analysis
Communication skills

Full job description

Your role

The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. This role will be required to work in night shifts.

What you'll do

Customer Support and Technical Interventions:

Provides technical customer service support and carries out operational technical interventions requested by clients.
Handles Remote Hands requests of customers according to instructions of the supervisor which includes:
o Customer equipment migration through labeling, installations, documentation, and testing
o Emergency troubleshooting and maintenance of customer infrastructure and shows leadership (reboot, reset, handle connectivity issues)
o Special maintenance requests (e.g. simple repairs, equipment exchange, technical measurements)
Ensures clients and internal teams are informed about the work progress and delivery of value-added services, including following up on customer termination requests and queries.
Monitors and documents customer services provided by external providers.

Implementation Services:

Supports migration and implementation activities under coordination of the Implementation Services team.
Responsible for setup and deinstallation of Cross Connects through cabling, installation, documentation, and testing.
Executes and drafts MOP’s, Change Requests (CR), and EOP’s when applicable.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.
Ensure all work complies with relevant policies and regulations, conducting risk assessments as necessary.

Team Management and Support:

Provides leadership and supervision to Level I Technicians when requested by Site Management and as appropriate.
Demonstrates the ability to make decisions in the technical field within the guidelines provided by Site Management
Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.

What you'll need

Hard Skills:

Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infrastructure environment.
Good understanding of structured network infrastructure and Industry measurement tools
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Strong troubleshooting skills and RCA (Root Cause Analysis) capability
Skilled in customer communication and handling customer requests / complaints
Skilled in service-oriented software, tasks handling and administration
Knowledge of Microsoft Office and Service Management applications (e.g., Excel).

Soft Skills:

Proactive and customer-focused mindset, showing dedication to customer service and exceeding business goals.
Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility in various situations.
Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios.

Apply Now

Refine Your Search

data center operations engineer jobs in lucan, d

Technician II

BIM Designer - MEP, Design Services

HV/MV Senior Electrical Design Engineer, AWS HVDE Design Engineering EMEA

Senior Project Manager:Data Centers

Lead Process Engineer

Senior Data Centre Structural Engineer, DC Design Engineering

Sr. Technical Program Manager, Network Monitoring and Remediation

Senior Architect, Global Engineering Strategy

Structural Sales Engineer

Colo Controls Engineer, Colo Regional Engineering

Senior Splunk Developer

Senior Design Program Manager, EMEA/APAC Data Center Design Engineering

Electrical, Controls and Instrumentation Lead

E&I (Electrical & Instrumentation) Department Manager

Senior Global Strategy Engineer, Global Engineering Strategy

Commissioning Specialist, Colo Regional Engineering

Controls Design Engineer (EPMS), CDE

EMEA Cabling Quality Mgr, Global Cabling Quality

Senior Data Centre Design Manager, Data Centre Design Engineering

Director of Project Management

I want to receive the latest job alerts for data center operations engineer in lucan, d

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