Find Site reliability engineering manager, security apple services engineering Jobs in Coolock, D

Software Engineer II- SxG
Microsoft —Dublin, County Dublin
- €63,400–€105,700 a year
- Full-time
- Computer Science
- Java
- Master's degree
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Sr Manager, Analytics Operations – DevOps
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- €93,000–€143,000 a year
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- Hybrid work
- No degree
- AI
- Annual leave
- Employee assistance program
Cloud Infrastructure/Engineer
Mars Capital —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
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- Windows
Quick apply
Design & Engineering Manager (Electrical - Data Centres) - Dublin
Eaton —Dublin, County Dublin
- Part-time
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Tate Europe —Dublin, County Dublin
- Full-time
- Sales
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- Master's degree
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AI & Data - Applied AI Delivery Architect - Senior Manager
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Azure
- Master's degree
- AWS
- Gym membership
Field Service Engineer
Mercury Hampton Ltd —Dublin, County Dublin
- €60,000–€65,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
FS Technology Consulting - AI and Data - Forward Deployed AI Engineer - Manager - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Azure
- Doctoral degree
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Structural Engineer
Tate Europe —DUBLIN 10, County Dublin
- Full-time
- Bachelor's degree
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Director Cloud Platform
Guidewire Software —Dublin, County Dublin
- Weekend availability
- Doctoral degree
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- Master's degree
Senior Software Engineer - API Platform (Python/Typescript)
Workday —Dublin, County Dublin
- €86,400–€129,600 a year
- Full-time
- AWS
- Mentoring
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Lead Electrical Design Engineer- Transmission & Distribution
NeoDyne —Dublin, County Dublin
- Overtime
- Customer service
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Quick apply
11d
Lead Software Engineer (DevOps)
Mastercard —Dublin, County Dublin
- Full-time
- Azure
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AI/ML Computational Scientist Manager
Accenture —Dublin, County Dublin
- Full-time
- Doctoral degree
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- Java
Senior Software Engineer (Java)
CarTrawler —Dublin, County Dublin
- Hybrid work
- Java
- SQL
- Mentoring
- Annual leave
- Employee assistance program
Electrical Design Engineer
Capital Switchgear —Rathcoole, County Dublin
- €53,000–€62,000 a year
- Full-time
- English
- Bachelor's degree
- No degree
Quick apply
9d
Electrical Shift Technician
Veolia Energy Services Ireland Limited. —Dublin, County Dublin
- Full-time
- Maintenance
- No degree
- HVAC
Quick apply
Principal Engineer - Data Centres (HV Substation Design) - ROI
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Construction experience

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Software Engineer II- SxG

Microsoft -
Dublin, County Dublin

Apply Now

Job details

Full-time
€63,400–€105,700 a year
3 days ago

Qualifications

Computer Science
Data structures
C#
Java
Master's degree
C++
C
Bachelor's degree
JavaScript
Distributed systems
AI
Business
TypeScript
Python
Debugging

Full job description

Overview

Commercial Engineering & AI (CEAI) partners with stakeholders to transform Microsoft support through AI-native engineering, modern platforms, and intelligent customer experiences. Our teams design, build, and operate secure, reliable, and scalable services that help customers find information, resolve issues, and connect with the right support.

The SxG Consumer engineering team in Dublin is looking for a Software Engineer II to build the next generation of AI-powered consumer support experiences. The team owns customer-facing capabilities spanning conversational support, knowledge delivery, intelligent routing, resolution experiences, platform integrations, service telemetry, quality, and evaluation.

In this role, you will independently design and deliver product features, contribute to technical decisions, and operate parts of a live service. You will collaborate with engineers, product managers, designers, support specialists, and partner teams to translate customer and business needs into high-quality software for Microsoft consumer experiences.

Responsibilities

Works with stakeholders to determine user requirements for product features and customer scenarios.

Contributes to identifying dependencies and developing design documents for a product, application, service, or platform.

Designs, develops, tests, deploys, and maintains AI-powered applications and services for consumer support experiences.

Builds and improves multi-turn conversational experiences, including intent understanding, knowledge retrieval, response generation, workflow orchestration, intelligent routing, and service integrations.

Develops and maintains automated evaluation, regression, and quality frameworks for AI systems with non-deterministic behavior.

Writes, debugs, optimizes, and refactors code to improve performance, reliability, maintainability, security, and customer experience.

Delivers well-defined features and contributes to project plans, release plans, work items, validation, and staged rollout activities.

Acts as a Designated Responsible Individual or participates in monitoring, live-site support, incident response, troubleshooting, root-cause analysis, and service recovery.

Uses telemetry, customer signals, experimentation, evaluation results, and operational data to identify quality gaps and improve experiences.

Collaborates across engineering, product, customer experience, and support teams to manage dependencies and deliver integrated solutions.

Contributes to code reviews, engineering standards, test automation, documentation, runbooks, and operational guidance.

Applies responsible AI, privacy, security, accessibility, compliance, and service-readiness requirements throughout the software-development lifecycle.

Remains current with developments in software engineering and AI and applies relevant technologies to customer and business problems.

Qualifications

Required Qualifications:

Bachelor's Degree in Computer Science or a related technical discipline AND technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, TypeScript, or Python; OR equivalent experience.

Experience designing, developing, testing, or operating software applications or services.

Understanding of software engineering fundamentals, including data structures, algorithms, APIs, debugging, testing, source control, and software design.

Experience collaborating with engineers and stakeholders to deliver software features.

Preferred Qualifications:

Bachelor's Degree in Computer Science or a related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, TypeScript, or Python; OR Master's Degree in Computer Science or a related technical field AND 2+ years technical engineering experience; OR equivalent experience.

Experience building and operating cloud services, distributed systems, web applications, or high-scale production services.

Experience with conversational AI, generative AI, machine learning, search, retrieval, knowledge systems, intelligent agents, or model evaluation.

Experience developing automated testing, evaluation, or regression frameworks for systems with non-deterministic behavior.

Experience with production monitoring, observability, service reliability, live-site support, incident response, or on-call operations.

Experience delivering customer-facing features from design and implementation through validation and production rollout.

Experience working with service APIs, data stores, event-driven systems, or cloud-native technologies.

Demonstrated customer focus, sound technical judgment, and the ability to independently own significant features.

Commitment to responsible AI, security, privacy, accessibility, quality, and inclusive product development.

Software Engineering IC3 - The typical base pay range for this role across Ireland is € 63,400.00 - € 105,700.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

Apply Now

Refine Your Search

site reliability engineering manager, security apple services engineering jobs in coolock, d

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