Find Customer service representative Jobs in Dublin 2, D

Registered Client Service Associate
Citi —Dublin, County Dublin
- €65,600 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- No degree
Associate/Senior Associate, Client Services - Portfolio Analytics and Reporting (6 Month Contract)
StepStone Group —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Specialist, (Supervisory), Fund/Client Accounting Representative II
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Business
- Accounting
- Communication skills
Client Services Specialist Data &BI M/F
Amundi —Dublin, County Dublin
German Customer Service and Sales Officer in Malta
Next Job Abroad —Dublin, County Dublin
- €23,000–€28,000 a year
- Full-time
- Microsoft Excel
- Sales
- English
- Life insurance
Quick apply
Customer service Advisor - Fluent Irish Speaker (Maynooth)
Abtran —Maynooth, County Kildare
- €14.84 an hour
- Full-time
- Customer service
- Computer skills
- Communication skills
- Employee assistance program
- Employee discount
Quick apply
German Customer Support Specialist
HubSpot —Dublin, County Dublin
- €32,000–€44,000 a year
- Full-time
- Remote
- English
Quick apply

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Registered Client Service Associate

Citi -
Dublin, County Dublin

Apply Now

Job details

Full-time
€65,600 a year

Qualifications

English
Bachelor's degree
Communication skills

Full job description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Are you looking for a career move that will put you at the heart of a global financial institution?

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.

The Securities and Derivatives Expert is a senior-level position.The role performs an important function with in the EMEA ASL MO and optimizes EMEA Trade Support operations for Agency Securities Lending (ASL) across 22 markets. This role will be responsible for ensuring seamless and timely recall execution and securities return administration for both equity and fixed income instruments. Beyond core recall management, the role encompasses critical desk support, precise corporate actions desk update bookings and claims management execution and understanding. Exceptional proficiency in timely and effective recall management is essential, directly mitigating risk and ensuring compliance within the highly time-sensitive and complex client sale vs. on-loan review process.

Responsibilities:

Execute securities finance recall transaction processing.
Formulate procedures, techniques and contribute to the development of new solutions that enhance team productivity, ensuring the entire team meets or exceeds performance goals, including the adoption and utilization of AI-driven solutions
Serve as an analytical and procedural expert and the first point of escalation for staff members, management, and internal/external clients
Escalate control gaps and issues to senior management as required
Identify control gaps during recalls cycle and implement appropriate solutions to mitigate risks and prevent control losses
Analyze data to identify control deficiencies and resolve discovered issues through the implementation of appropriate procedures
Act as a mentor and advisor to new and junior staff

Requirements:

Extensive relevant experience, preferably in securities transaction processing, with a focus on Securities Finance and/or Securities Lending
Bachelor's degree or equivalent combination of education and relevant experience
In-depth knowledge of middle office trade lifecycle processes and procedures, with the ability to investigate and resolve issues related to agency lending activities
Excellent written and verbal communication skills in English, with the ability to interact effectively with internal and external stakeholders

What we can offer you

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

# LI-AŁ1

Job Family Group:

Operations - Transaction Services

Job Family:

Securities and Derivatives Processing

Time Type:

Full time

Primary Location Full Time Salary Range:

65 600,00 € - 98 400,00 €

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

Refine Your Search

customer service representative jobs in dublin 2, d

Registered Client Service Associate

Associate/Senior Associate, Client Services - Portfolio Analytics and Reporting (6 Month Contract)

Specialist, (Supervisory), Fund/Client Accounting Representative II

Client Services Specialist Data &BI M/F

German Customer Service and Sales Officer in Malta

Customer service Advisor - Fluent Irish Speaker (Maynooth)

German Customer Support Specialist

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