Find Office operations analyst i, etf & index equity Jobs in Dublin, D

Technical Docucare Associate
Xerox —Dublin, County Dublin
- IT
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- Leadership
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Onsite Support Engineer
Version 1 —Dublin, County Dublin
- €35,000–€43,000 a year
- Full-time
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Technical Specialist
InterSystems —Dublin, County Dublin
- Data analysis skills
- Master's degree
- SQL
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AI Engineer
CR2 —Dublin, County Dublin
- Hybrid work
- Computer Science
- Java
- SQL
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Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
Senior Cyber Incident Response Analyst
Integrity360 —Dublin, County Dublin
- Windows
Product Owner, Community
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- No degree
4d
Assistant Vice President, Client & Product Transformation
Citco —Dublin, County Dublin
- Full-time
- Master's degree
- Business development
- Analysis skills
Senior Azure Administrator
Version 1 —Dublin, County Dublin
- Up to €1 a month
- Full-time
- Azure
- Oracle
- Windows
- Employee assistance program
- Employee discount
Quick apply
12d
Long-Term Containment Lead, Violent Behaviours and Dangerous Actors - Trust & Safety
TikTok —Dublin, County Dublin
- Master's degree
- AI
- Leadership
Associate Director, Data Product & AI Portfolio Lead - 24 Month FTC
AstraZeneca —Dublin, County Dublin
- Doctoral degree
- Research
- Master's degree
12d
Procurement Platform IT Owner - VP
Sumitomo Mitsui Banking Corporation —DUBLIN 2, County Dublin
- €72,000–€134,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Oracle
- Annual leave
Program Manager 3
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- Salesforce
- ERP systems
Supervisor, Investor Services
SEI Investments —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Finance
- Annual leave
Chief Financial Officer
Cubic³ —Dublin, County Dublin
- Full-time
- Leadership
- Accounting
Global Senior Payroll Manager
Strava —Dublin, County Dublin
- €140,000–€190,000 a year
- Full-time
- In-person
- AI
- Employee stock purchase plan
Security Architect
Elwood Roberts —Dublin, County Dublin
- €500–€600 a day
- Full-time
- AWS
Quick apply
Workday HRIS Lead Specialist
ICON Plc —Dublin, County Dublin
- Full-time
- Oracle
- Bachelor's degree
- No degree
Lead Technical Product Manager
Optum —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
13d
Third Party Mgmt Platform IT Owner - VP
Sumitomo Mitsui Banking Corporation —DUBLIN 2, County Dublin
- €72,000–€134,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- DevOps
- Annual leave

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Technical Docucare Associate

Xerox -
Dublin, County Dublin

Apply Now

Job details

Fixed term
9 days ago

Qualifications

Process improvement
IT
Leadership
Communication skills

Full job description

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

12 MONTH FULL TIME CONTRACT/ POTENTIAL TO EXTEND

PURPOSE:

To assist in the smooth operation of Xerox onsite client sites - primarily for one Dublin based account. Support the provision of a suite of on-site services to the Customer Base as required including, but not limited to, Printer Management and Helpdesk to meet individual customer specifications as part of the contingency support team within the Xerox Service Delivery Organisation.

PRIMARY RESPONSIBILITIES:

As part of the Support Team the Technical Docucare Specialist will need to have a good understanding and working knowledge of Xerox Service offerings across the client customer base. All training will be provided as needed. This is necessary in order to consistently deliver on all relevant onsite activities as outlined within individual customer contracts and SLAs. These will include – but are not limited to - some or all of the following activities:

Demonstrate a full knowledge & understanding of the range of services provided by Xerox to our customers.

Support Xerox sites in the provision of on-site services throughout the year, providing support cover for holiday, sickness and peaks in workload.

Provide to Customers the range of contracted services to include Fleet Management, Centralized Document Production, Scanning services etc. Provide additional services in line with account base growth and wider digital opportunities.

Ensure full support and management of office and production devices including break fix, consumables managements and escalation as per defined processes.

Undertake support tasks and projects as defined by the manager, for example holiday management, stock takes, and other initiatives.

Liaise with third party solution providers to ensure call log, close and management by on site team in line with defined Service Level Agreement.

Liaise with third party solution providers in order to ensure that any additional customer requirements that cannot be met by Xerox Product Portfolio, and yet are critical to a successful service provision, are met.

Engagement of Xerox analysts, engineers, third party network support and site staff as necessary (problem escalation)

Liaise with customers and provide support in relation to the utilization of Xerox equipment and services. Act as a centre of competence in relation to equipment, providing adhoc training to the Customer as required.

Support the growth of the Xerox operation on site in order to identify opportunities and highlight to the relevant Account or Service Delivery Manager and participate in revenue generating/marketing initiatives.

Support sites through involvement in account reviews, compiling data on performance against key performance levels.

Occasional travel to other locations in NI on an as required basis in order to support the wider Operation.

Participate in team meetings and work as a member of a team.

Maintain and develop onsite Service Delivery Manuals.

CANDIDATE QUALIFICIATIONS, SKILLSETS & ABILITIES:

ESSENTIAL -

Minimum of two years successful track record in a customer facing role

Highly Flexible and able to cope under pressure and in a highly dynamic environment

Basic knowledge and experience of IT

Strong Interpersonal skills

Problem solving / Process improvement skills

Able to translate customer requirements into working solutions

Ability to work on own initiative

Ability to work well as part of a team

Communication – able to effectively communicate using a range of verbal and written communication skills with end users and senior customer contacts

Especially important is the ability to communicate appropriately within a diverse multi-cultural environment and across the full range of business disciplines

Capable of working under pressure, multi-tasking and correct prioritization working proactively to deadlines

Ability to report progress in an effective and timely manner

DESIRABLE -

Understanding of a networked environment, electronic printing processes and document management and production desirable

Knowledge of Xerox Office Services and print production environments

Full Clean Drivers License

#LI-CB1

#LI-ONSITE

Apply Now

Refine Your Search

office operations analyst i, etf & index equity jobs in dublin, d

Technical Docucare Associate

Onsite Support Engineer

Technical Specialist

AI Engineer

Capacity Planning Manager, CDP EMEA

Senior Cyber Incident Response Analyst

Product Owner, Community

Assistant Vice President, Client & Product Transformation

Senior Azure Administrator

Long-Term Containment Lead, Violent Behaviours and Dangerous Actors - Trust & Safety

Associate Director, Data Product & AI Portfolio Lead - 24 Month FTC

Procurement Platform IT Owner - VP

Program Manager 3

Supervisor, Investor Services

Chief Financial Officer

Global Senior Payroll Manager

Security Architect

Workday HRIS Lead Specialist

Lead Technical Product Manager

Third Party Mgmt Platform IT Owner - VP

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