Find Escalation specialist Jobs in Dublin, D

Speculative Applications - Embedded GSOC- Program Specialist
Control Risks —Dublin, County Dublin
- Communication skills
Quick apply
Transaction Management Operations Analyst
Bank of America —Dublin, County Dublin
- Full-time
- Employee assistance program
Analyst - Cyber Security
SMBC Aviation Capital —Dublin, County Dublin
- Azure
- Computer Science
- Bachelor's degree
11d
Project Manager - Installation & Digital Health Projects
Cardiac Services IRL —Dublin, County Dublin
- Full-time
- Engineering
- Project management
- IT
Quick apply
11d
Temp - Reconciliation Technology Specialist, Delivery Manager, VP
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €72,000–€134,000 a year
- Hybrid work
- Contracts
- Communication skills
- Annual leave
Technical Support Engineer
Kota —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- SQL
- No degree
- Annual leave
Senior Specialist, Investor Services Operations
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- No degree
5d
Senior Implementation Consultant
Kefron —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- ERP systems
- SQL
Quick apply
Regional Services Engineer - Ireland
Exclusive Networks —DUBLIN 24, County Dublin
- Full-time
- Hybrid work
- Sales
- English
- Business
4d
Client Service Supervisor - ETF
Brown Brothers Harriman —Dublin, County Dublin
- Full-time
Global Head of Child Safety - Trust & Safety
TikTok —Dublin, County Dublin
- Presentation skills
- Communication skills
Quality & Training specialist - Account, Interaction & Search Safety - Dublin - German Speaking
TikTok —Dublin, County Dublin
- Weekend availability
- English
- AI
- Communication skills
11d
Technical Interfacing Lead
Blackrock Health Blackrock Clinic —Dublin, County Dublin
- Full-time
- Management
- Clinic
- No degree
- Employee assistance program
Quick apply
Credit Risk Specialist
TD Bank —Dublin, County Dublin
- Full-time
- Banking
- Annual leave
Quality Improvement and Clinical Audit Coordinator
Blackrock Health Hermitage Clinic —Lucan, County Dublin
- Full-time
- Nursing
- Management
- Microsoft Office
Quick apply
2d
Digital Cloud Solution Architect - People Manager
Microsoft —Dublin, County Dublin
- €80,000–€151,700 a year
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
3d
Technical Services Engineer - Partners
MongoDB —Dublin, County Dublin
- Azure
- Java
- AWS
Electrical Capacity Install Technician , DCEO Capacity Install
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Microsoft Office
- AWS
Planning & Reporting Specialist Lead
ESB —Dublin, County Dublin
- €71,000–€84,000 a year
- Full-time
- Engineering
- Microsoft Office
- Analysis skills
13d
Network Development Engineer, Network - Core
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Scripting
- Linux

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Speculative Applications - Embedded GSOC- Program Specialist

Control Risks -
Dublin, County Dublin

Quick apply

Job details

Qualifications

Data analytics
Technical writing
Communication skills

Full job description

The EMEA GSOC is a part of an integrated global structure with standardized processes and systems. The EMEA GSOC will have specific responsibility for:

(1) the active monitoring & tracking of the security operations status of Company sites, security alarms and global events with potential impact on its personnel, assets and reputation;

(2) the timely response, escalation and documentation of incidents and events;

(3) Site admin support for daily business needs;

(4) Data analysis support to enterprise teams.

GSOC primary function is to provide 24/7 monitoring, mitigating and escalating of any physical risk that could potentially put the organisation's people and assets in danger. The main objective of the team is to ensure any physical risks are identified, mitigated or escalated at the earliest time reducing any risk to the minimum. This RFP relates to the provision of qualified personnel to work as Operators and Supervisors in the GSOC in Dublin, Ireland.

Requirements

RESPONSIBILITIES

Responsible for team recruitment, scheduling, performance evaluation/management and other personnel management/ employee relations (i.e., absenteeism, disciplinary actions, turnover)
Responsible for staff onboarding, training, drilling, quality inspection, shift rostering, developing SOPs and other operation management;
Provide regular & adhoc business reports per client requirements;
Lead operation process optimization, identify problems or risks in the workflow, submit improvement plans, and assist in solving them;
Regularly liaise with client to ensure that client's issues are resolved in a timely manner, and ensure GSOC Operators/ Shift Leaders are aligned with overall vision/strategy;
Step in to support GSOC operations, as needed

QUALIFICATIONS

College degree or above / or min. 2 years GSOC experience (ideally in program management/supervisory/leadership capacity);
Proficient in using office software, with excellent document & technical writing skills;
Proficiency with data analytics and problem-solving skills;
Adapt at identifying and addressing customer needs
Ability to develop and manage programs, including prioritizing tasks, tracking key performance indicators (KPIs), planning, allocating resources, executing, and overseeing progress.
Proficiency in global risk event monitoring, OSINT tactical intelligence, security systems and devices, response and incident/emergency response protocols.
Solid verbal and written communication skills

Quick apply

Refine Your Search

escalation specialist jobs in dublin, d

Speculative Applications - Embedded GSOC- Program Specialist

Transaction Management Operations Analyst

Analyst - Cyber Security

Project Manager - Installation & Digital Health Projects

Temp - Reconciliation Technology Specialist, Delivery Manager, VP

Technical Support Engineer

Senior Specialist, Investor Services Operations

Senior Implementation Consultant

Regional Services Engineer - Ireland

Client Service Supervisor - ETF

Global Head of Child Safety - Trust & Safety

Quality & Training specialist - Account, Interaction & Search Safety - Dublin - German Speaking

Technical Interfacing Lead

Credit Risk Specialist

Quality Improvement and Clinical Audit Coordinator

Digital Cloud Solution Architect - People Manager

Technical Services Engineer - Partners

Electrical Capacity Install Technician , DCEO Capacity Install

Planning & Reporting Specialist Lead

Network Development Engineer, Network - Core

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