Find Cloud systems engineer | Jobs in County Cork

Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply
Software Engineer 3
MongoDB —Cork, County Cork
- Remote
- Azure
- Doctoral degree
- Computer Science
Staff Technical Program Manager, Site Reliability Engineering
MongoDB —Cork, County Cork
- Remote
- Azure
- AWS
- SDLC
Lead Site Reliability Engineer
Tricentis —Cork, County Cork
- Full-time
- Azure
- DevOps
- AWS
Senior Cloud Applications Developer
OpenText —Cork, County Cork
- Azure
- Computer Science
- Java
Staff Software Engineer, Server Networking Security (Rust)
MongoDB —Cork, County Cork
- Azure
- Research
- AWS
Senior Software Engineer, Server Networking Security (Rust)
MongoDB —Cork, County Cork
- Azure
- AWS
- Bachelor's degree
Senior Linux/MAC Software Engineer
Forcepoint International Technology Limited —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
Quick apply
Professional Services Engineer - Spanish Speaker
NetApp —Cork, County Cork
- Hybrid work
- Spanish
- Azure
- Doctoral degree
2d
Professional Services Engineer - German Speaker
NetApp —Cork, County Cork
- Hybrid work
- Azure
- Doctoral degree
- English
2d
Senior Engineer, Embedded Software
Analog Devices —Cork, County Cork
- Full-time
- System design
- Master's degree
- Bachelor's degree
9d
Senior Software Engineer, Forward Deployed AI Engineer
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- Oracle
- Java
Staff Engineer
MongoDB —Cork, County Cork
- On call
- Hybrid work
- Azure
- Java
- AWS
Professional Services Engineer - French Speaker
NetApp —Cork, County Cork
- Hybrid work
- Azure
- Doctoral degree
- English
2d
Senior AI/ML Engineer
Tigera —Cork, County Cork
- Writing skills
- AI
- Communication skills
Quick apply
Spring 2027 Engineering Intern
Advanced Micro Devices, Inc —Cork, County Cork
- Java
- Analysis skills
- Internship
1d
Senior Data Engineer (Cork)
Qumulo —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- Computer Science
- Salesforce
Quick apply
Staff Digital Verification Engineer
onsemi —Cork, County Cork
- Full-time
- Research
- Master's degree
- Analysis skills
Senior Product Security Engineer, Server
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- AWS
- C++
Staff Security Engineer
Broadcom —Cork, County Cork
- Full-time
- Computer Science
- Java
- Master's degree
6d

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Level 2 Engineer

Ekco -
Cork, County Cork

Quick apply

Job details

Qualifications

Microsoft Windows Server
Customer service
Windows
Sonicwall
Firewall
DHCP
IT support
DNS
IT
TCP/IP
Communication skills
Intune
Time management
VPN

Full job description

About Ekco

Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments.

️ In a few words, we take businesses to the cloud and back!

We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux, South Africa, Malaysia & Ireland.

The Role

As a Level 2 Service Desk Engineer, you will provide advanced technical support to end users across multiple client environments. You will handle escalations from Level 1 engineers, troubleshoot more complex issues, and work closely with Level 3 engineers and senior staff for problem resolution. This role requires strong communication and time management skills, a good technical expertise, and the ability to balance multiple priorities in a fast-paced MSP environment. Opportunities: Strong professional growth development opportunities to avail off for career growth. Continuous learning and participation in training program pathways and certification are available. Exposure to large variety of dynamic IT infrastructures, new technologies and services.

Key Responsibilities

Provide 2nd-line support for escalated incidents, priority incidents and service requests.
Diagnose and resolve hardware, software, security and network issues that cannot be resolved at Level 1.
Support both Windows desktop and server environments, Microsoft 365, our internal service offerings and customer business applications.
Perform user and system administration (AD, 365 Exchange, M365, Intune, backups, security tools).
Document solutions, update knowledgebase articles, and provide feedback to improve Level 1 efficiency.
Provide support for internal network, internet services and firewall gateways (VPNs, IPVSec, DHCP, DNS, VLANs).
Assist with patching, monitoring alerts, and basic firewall/switch configuration as required.
Backup troubleshooting (Veeam, Datto)
Escalate unresolved issues to Level 3 or vendor support, ensuring proper documentation.
Identify and implement process improvements, enhance service delivery offerings
Maintain effective time management and ticket handling practices and procedures
Maintain strong customer service focus when dealing directly with end users.

Requirements

2–4 years’ experience in an IT support technician role, preferably in an MSP or internal IT team.
Strong knowledge of Windows 10/11, Windows Server, Windows Server administrative tools, and Microsoft 365.
Experience with remote monitoring and management (RMM) tools.
Experience with firewall support and administration (DELL SonicWALL preferable)
Experience in backup software and configuration
Understanding of networking fundamentals (TCP/IP, DHCP, DNS, VPN).
Strong written and verbal communication skills. Excellent customer service skills.
Excellent teamwork skills and user initiative

• Innovative thinking skills and logical problem solving • Customer service focused

Relevant certifications (CompTIA+ Network+/Security+, Microsoft Associate Fundamentals, ITIL Foundation) desirable.

Quick apply

Refine Your Search

cloud systems engineer | jobs in county cork

Level 2 Engineer

Software Engineer 3

Staff Technical Program Manager, Site Reliability Engineering

Lead Site Reliability Engineer

Senior Cloud Applications Developer

Staff Software Engineer, Server Networking Security (Rust)

Senior Software Engineer, Server Networking Security (Rust)

Senior Linux/MAC Software Engineer

Professional Services Engineer - Spanish Speaker

Professional Services Engineer - German Speaker

Senior Engineer, Embedded Software

Senior Software Engineer, Forward Deployed AI Engineer

Staff Engineer

Professional Services Engineer - French Speaker

Senior AI/ML Engineer

Spring 2027 Engineering Intern

Senior Data Engineer (Cork)

Staff Digital Verification Engineer

Senior Product Security Engineer, Server

Staff Security Engineer

I want to receive the latest job alerts for cloud systems engineer | in county cork

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