Find Technical support Jobs in Remote

Senior Implementation Analyst (Remote in Europe)
Intellect —Remote
- Full-time
- Remote
- System design
- English
- Analysis skills
Quick apply
8d
UX Researcher
One Identity —Remote
- Full-time
- Remote
- English
- Research
- AI
CTO (Cupid Media)
Social Discovery Group —Remote
- Full-time
- Remote
- English
- Software development
- IT
Quick apply
Field Service Engineer III
Axcelis Technologies Inc. —Remote
- Full-time
- Remote
- Bachelor's degree
- In-person
3d
Staff Site Reliability Engineer
Develocity —Remote
- On call
- Remote
- DevOps
- English
- Windows
Quick apply
2d
Sales Enablement Manager
Ookla —Remote
- €75,000–€90,000 a year
- Full-time
- Remote
- Sales
- Business
- Annual leave
Senior Global Program Manager
Viatris —Remote
- Full-time
- Remote
- English
- Master's degree
- Project management
Cyber Security Architect
PFH Technology Group —Remote
- Remote
- Azure
- AWS
- Communication skills
Quick apply
Backend Engineer - Platform - Stacks | Ireland | Remote
Grafana Labs —Remote
- €81,000–€102,000 a year
- On call
- Remote
- Azure
- AWS
- No degree
- Annual leave
4d
Content Marketing Lead
Remote —Remote
- €75,000–€100,000 a year
- Remote
- Annual leave
- Work from home
Head of Web, Unsplash
Getty Images —Remote
- Remote
- JavaScript
- Leadership
- Employee stock purchase plan
- Annual leave
Quick apply
Client Success Manager III
BlueVoyant —Remote
- Full-time
- Remote
- Sales
- English
- Project management
Quick apply
4d
Frontend Engineer
SkySpecs —Remote
- €60,000–€100,000 a year
- Full-time
- Hybrid work
- English
Quick apply
Senior AI Engineer (WAT Remote)
Awarri —Remote
- Full-time
- Remote
- Azure
- Research
- Master's degree
Quick apply
Enterprise Account Executive - EMEA
EIDA —Remote
- Remote
- Sales
- Writing skills
- Communication skills
Quick apply
12d
Field Engineer
Solenis —Remote
- Overtime
- Remote
- Customer service
- Maintenance
- IT
- Fuel card
- Annual leave
3d
Inside Sales Representative MM, EMEA (PAM)
Keeper Security, Inc. —Remote
- Remote
- Spanish
- Google Suite
- Sales
- Sick pay
Staff Engineer-FBG-Trading
Fanatics Betting & Gaming —Remote
- Full-time
- Remote
- Azure
- Software development
- Communication skills
Quick apply
Funnel Builder, Direct Response/Info Marketing
BAD Marketing —Remote
- Full-time
- Remote
- Communication skills
- Marketing
- HTML
- Annual leave
Quick apply
Commercial Account Executive (Italian Market)
Zoom —Remote
- €88,100–€141,000 a year
- Full-time
- Remote
- Sales
- English

I want to receive the latest job alerts for technical support in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near remote

Site Reliability Engineer jobs in Remote

Enterprise Account Executive jobs in Remote

Front End Developer jobs in Remote

Back End Developer jobs in Remote

Sales Manager jobs in Remote

Account Executive jobs in Remote

Content Moderator, Urdu jobs in Dublin, County Dublin

Internship, Marketing jobs in Limerick, County Limerick

Marketing Consultant jobs in Dublin, County Dublin

Marketing Digital Marketing jobs in Galway, County Galway

Inside Sales Representative jobs in County Galway

Inside Sales Representative jobs in Cork, County Cork

Sales Assistant, Tk Maxx jobs in Athlone, County Westmeath

Sales Manager jobs in Dublin, County Dublin

General Builder jobs in Dublin, County Dublin

Product Builder Weekend jobs in Galway, County Galway

Product Builder jobs in Cork, County Cork

Builder jobs in Greystones, County Wicklow

Builder jobs in Limerick, County Limerick

Senior Analyst jobs in Dublin, County Dublin

Senior Implementation Analyst (Remote in Europe)

Intellect -
Remote

Quick apply

Job details

Full-time
8 days ago

Qualifications

Slack
System design
English
Quality management
Analysis skills
Bachelor's degree
Manufacturing
SaaS
Business
Time management

Full job description

About the Company

Intellect is a leading AI-powered B2B SaaS technology company serving manufacturing and life sciences organizations for over 25 years. Our Intellect platform unifies Quality Management System (QMS) and Connected Frontline Worker (CFW) capabilities to help mid-market and enterprise businesses digitize quality processes, connect frontline teams, and drive continuous improvement. With cutting-edge technology and automation, we enable companies to improve compliance, reduce risk, and accelerate operational performance.

About the role

As a Senior Implementation Analyst you will help our enterprise-level customers resolve challenges while launching new Intellect technology and software. You will need to be a team player, take initiative, enjoy working with technology, and be customer oriented. You should have strong listening skills, empathy, and a desire to solve problems.

What you'll do for Intellect (Key Responsibilities)

Learn and coach others on the relevant Intellect product suite.
Conduct onboarding of new customers.
Strategically guide customers with the implementation and launch of Intellect’s product suite.
Train customers and other team members on Intellect’s product suite.
Understand customer challenges and evaluate business requirements.
Translate requirements into system design.
Manage activities to drive completion and support through project milestone objectives.
Recommend and execute continuous improvements.
Serve as the primary point of contact for key stakeholders at enterprise clients, cultivating and maintaining strong relationships throughout the implementation.
Manage stakeholders at all levels, including VP and C-suite, translating between customer and technical language where necessary.
Explore and design ways to meet customer needs in situations where established processes may not yet exist.

Collaborate cross-functionally with Support, Integration, Product, and Sales teams, communicating effectively with colleagues across multiple time zones.
Perform other duties as assigned.

What you'll need to be successful (Requirements)

Bachelor’s degree in technology or business (or equivalent experience in lieu of degree)
5+ years of experience implementing software systems and SaaS
Knowledge of Quality Management System (QMS) and quality policies, objectives, and concepts.
Knowledge of Connected Front End Worker (CFW) software and practices.
Knowledge of various standards and regulatory frameworks (such as ISO 9001, CFR 21 Part 11, etc.)
Technological savvy with the ability to learn new systems quickly
Proven experience managing large, complex projects and leading large-scale programs and change management initiatives
Experience with customer project design and scoping
Comfortable working with senior stakeholders, including VP and C-suite level
Strong analytical thinking, with experience using data to demonstrate ROI and success
Strong technical aptitude, with the ability to understand and articulate complex software solutions; experience with highly configurable software products is a plus
Highly collaborative team player, able to work effectively in a cross-functional, matrixed environment
Strong detail orientation, organization, follow-through, and time management skills, with the ability to manage multiple priorities, flexibly shifting focus and priority according to business needs
Ability to build relationships, cultivate trust, and foster partnerships with all levels internally and externally

Nice-to-Have Qualifications

Experience with B2B SaaS
Experience working in or with manufacturing, life sciences, or other regulated industries
Experience working with global clients, including those where English is not their first language
A qualification or certification in project management (e.g., PMP, PRINCE2)
Proficiency with collaboration and instant messaging tools (e.g., Slack, Teams)

Why Become an Intellectual?

Competitive salary and outstanding benefits package
Opportunities for career growth and professional development
Collaborative and supportive work environment
Fully remote work with flexible hours

Quick apply

Refine Your Search

technical support jobs in remote

Senior Implementation Analyst (Remote in Europe)

UX Researcher

CTO (Cupid Media)

Field Service Engineer III

Staff Site Reliability Engineer

Sales Enablement Manager

Senior Global Program Manager

Cyber Security Architect

Backend Engineer - Platform - Stacks | Ireland | Remote

Content Marketing Lead

Head of Web, Unsplash

Client Success Manager III

Frontend Engineer

Senior AI Engineer (WAT Remote)

Enterprise Account Executive - EMEA

Field Engineer

Inside Sales Representative MM, EMEA (PAM)

Staff Engineer-FBG-Trading

Funnel Builder, Direct Response/Info Marketing

Commercial Account Executive (Italian Market)

I want to receive the latest job alerts for technical support in remote

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected