Find Analyst 2 Jobs in Dublin, D

Helpdesk Tier 2 Analyst
Beacon Hospital —Dublin, County Dublin
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Quick apply
4d
EMEA Sales Planning Analyst
Google —Dublin, County Dublin
- €94,000–€96,500 a year
- Full-time
- Sales
- Salesforce
- Data analysis skills
10d
FS Technology Consulting - Business Analyst - Payments and Cards - Senior Consultant - Dublin
EY —DUBLIN 2, County Dublin
Pricing Sophistication Analyst
AXA —DUBLIN 1, County Dublin
- Azure
- Computer Science
- Engineering
5d
Marketplace Operations Senior Analyst
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- AWS
- Bachelor's degree
Innovation Analyst
Arthur Cox —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
11d
Senior Business Analyst
PwC —Dublin, County Dublin
- Full-time
- Continuous improvement
- Organisational skills
- AI
Product Owner
Elwood Roberts —Dublin, County Dublin
- €50,000–€70,000 a month
- Full-time
- Analysis skills
- Project management
- Software development
Quick apply
Sr. Privacy & AI Governance Analyst
iCims —DUBLIN 2, County Dublin
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
- Annual leave
- Life insurance
Tech Product Owner (R-19385)
Dun & Bradstreet —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- AWS
- Annual leave
Quick apply
Treasury and Risk Senior Analyst
Accenture —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Research
- Finance
4d
IT Systems Engineer
Daon Inc —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Windows
- Bachelor's degree
Quick apply
7d
EHR Inpatient Build Team Member
UPMC —Dublin, County Dublin
- Remote
- Acute care
- Nursing
- Oracle
- Annual leave
4d
UKI Business Consulting - Digital Op Model/Process Improvement and Business Analyst, SC
EY —DUBLIN 2, County Dublin
AI Analyst - Architecture
Marsh —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- System design
Senior Data Analyst - Bilingual French/ English
Indeed —Dublin, County Dublin
- €56,000–€84,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Doctoral degree
- Annual leave
Quick apply
Enterprise Brand and Go-to-Market Planning Senior Marketing Analyst
Citi —Dublin, County Dublin
- €65,600 a year
- Full-time
- Hybrid work
- Marketing
- Data analysis skills
- Bachelor's degree
11d
Data Engineer
Kitman Labs —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- AWS
- AI
Risk Analyst
Apex Group —Dublin, County Dublin
- Full-time
- Communication skills
UKI Technology Consulting - Technical Analyst, Manager
EY —DUBLIN 2, County Dublin

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Helpdesk Tier 2 Analyst

Beacon Hospital -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
4 days ago

Qualifications

Microsoft Windows Server
Windows
Microsoft Office
Analysis skills
Active Directory
Help desk

Full job description

Job Description

Job Title: Helpdesk Tier 2 Analyst

Department: IT

Reports to: Helpdesk Manager

Date: 2026

Overall Purpose of Job

The Helpdesk Support Analyst will provide tier 2 support to end users for all desktop, hardware and software issues. Provide excellent customer service and technical support to all Beacon Hospital departments, external users & create a positive relationship with external vendors.

Key Responsibilities and Deliverables

Provide customer service and technical support to the hospital client community, patients & consultants, while protecting the integrity and confidentiality of all data and information through physical and electronic measures.

Providing first line comprehensive, quality service to hospital end-users and staff with a focus on keys systems and priority issues.

Communicating resolutions effectively with end users and updating helpdesk system details as appropriate

Escalates issues to Helpdesk manager or Infrastructure team within SLA guidelines

Installing and configuring desktop software operating systems and applications.

Deploying PC/Laptop images

Participate in deployment of project, technologies and systems for the hospital if required

Assist with keeping a complete inventory of hardware and software.

Troubleshoot and work to resolve requests which are sent back to the help desk, as received and within service levels.

Act as a mentor to the Tier 1 helpdesk and when required provide training to staff to increase self-reliance within the Hospital.

This position will be required to work shifts and provide On-Call IT support. during the On-Call period.

Person Specification

Qualifications

Technical knowledge of Active directory, Windows Server environment, network and telecom components are required

Experience

(Amount and Type)

+2 years' experience in a busy Helpdesk environment
Experience of Office 365 would be desirable

Job Specific Competencies and Knowledge

Good communication and Documentation
Strong Customer focus
Strong interpersonal skills and ability to work independently or with cross functional teams
Ability to multitask and ensure flawless execution and delivery.
Excellent analytical and problem solving skills
The ability to quickly learn new skills through a hands-on training approach is required.
Demonstrate an outstanding work ethic and sense of urgency to resolve issues quickly and efficiently.

Personal Competencies

All posts in Beacon Hospital require a high level of flexibility to ensure the delivery of an effective and efficient service. Therefore, the post holder will be required to demonstrate flexibility as and when required by their manager and / or hospital management.

This job description is intended to be an outline of the areas of responsibility and deliverables at the time of its writing. As the Hospital and the post holder develop, this job description may be subject to review in light of the changing needs of the Hospital.

Quick apply

Refine Your Search

analyst 2 jobs in dublin, d

Helpdesk Tier 2 Analyst

EMEA Sales Planning Analyst

FS Technology Consulting - Business Analyst - Payments and Cards - Senior Consultant - Dublin

Pricing Sophistication Analyst

Marketplace Operations Senior Analyst

Innovation Analyst

Senior Business Analyst

Product Owner

Sr. Privacy & AI Governance Analyst

Tech Product Owner (R-19385)

Treasury and Risk Senior Analyst

IT Systems Engineer

EHR Inpatient Build Team Member

UKI Business Consulting - Digital Op Model/Process Improvement and Business Analyst, SC

AI Analyst - Architecture

Senior Data Analyst - Bilingual French/ English

Enterprise Brand and Go-to-Market Planning Senior Marketing Analyst

Data Engineer

Risk Analyst

UKI Technology Consulting - Technical Analyst, Manager

I want to receive the latest job alerts for analyst 2 in dublin, d

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