Find Customer solutions advisor dublin Jobs in Dublin, D

Content Strategist (Fixed-Term Contract)
Google —Dublin, County Dublin
- €90,000–€92,500 a year
- Full-time
- Project management
- Bachelor's degree
- No degree
13d
Workshop Controller
Bright Motor Group —Swords, County Dublin
- €40,000–€50,000 a year
- Full-time
- Microsoft Office
- No degree
- IT
- Employee assistance program
- Employee discount
Quick apply
7d
Operations Manager - Dublin
Re:Cognition Health —DUBLIN 24, County Dublin
- €50,000 a year
- Full-time
- Clinic
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Cash Management Sales Executive
BNP Paribas —Dublin, County Dublin
- Full-time
- Sales
- Master's degree
- Communication skills
- Annual leave
7d
No7 Advisor
Boots —Dublin, County Dublin
- Part-time
- No degree
- Communication skills
- Employee assistance program
- Employee discount
6d
Service Delivery Manager
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Analysis skills
Quick apply
3d
Senior HR Consultant
Tata Consultancy Services —Dublin, County Dublin
- Call to connect
- Communication skills
Omnichannel Marketing Manager
MSD —Leopardstown, County Dublin
- Full-time
- Hybrid work
- Social media management
- Data analysis skills
- Project management
10d
Technology Transformation Advisor
Primark —Dublin, County Dublin
- Bachelor's degree
- Communication skills
4d
Renewals Manager
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- Sales
- Salesforce
Strategic Customer Success Manager - French Speaking
MongoDB —Dublin, County Dublin
- Azure
- English
- AWS
5d
Customer and Business Transformation - Insurance Sector - Senior Manager
PwC —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
Broker Consultant
Allianz —Blackrock, County Dublin
- Full-time
- Sales
- Master's degree
- Presentation skills
Forward Deployed Software Engineer - Dublin
OpenAI —Dublin, County Dublin
- Full-time
- Relocation assistance
Senior Account Manager, Microsoft Advertising (German Market) Dublin based
Microsoft —Dublin, County Dublin
- €60,300–€102,600 a year
- Full-time
- Sales
- Marketing
- English
Strategic Account Manager – Rail
Murphy Geospatial —Dublin, County Dublin
- Full-time
- Hybrid work
- Construction experience
- Communication skills
- Gym membership
Quick apply
Group Accounting Manager
Inizio —Dublin, County Dublin
- Hybrid work
- Accounting
Senior Manager, Sales Operations
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- Sales
- SQL
13d
Sales Manager (German Market) - Microsoft Advertising Dublin based
Microsoft —Dublin, County Dublin
- €92,300–€151,400 a year
- Full-time
- Computer Science
- Sales
- Marketing
2d
Senior Manager, EMEA Payroll
MongoDB —Dublin, County Dublin
- Azure
- AWS
- Accounting

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Content Strategist (Fixed-Term Contract)

Google -
Dublin, County Dublin

Apply Now

Job details

Full-time
€90,000–€92,500 a year
13 days ago

Qualifications

Project management
Bachelor's degree
AI
Analytics

Full job description

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Dublin, Ireland; London, UK.

Minimum qualifications:

Bachelor’s degree or equivalent practical experience.
5 years of experience in content strategy, management, or design.
Experience with content formats (e.g., personalized, interactive, motion-based, or artificial intelligence), experience design, and content quality moderation.
Experience managing project timelines and prioritizing deliverables.
Experience in building content plans, analyzing metrics, and reporting on content effectiveness.

Preferred qualifications:

5 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
Experience working in global teams and with outsourced content production.
Familiarity with AI-enabled tools for content management, editing or publication.
Proven ability to influence executive stakeholders and to communicate and collaborate well with cross-functional teams.

About the job

At gTech’s Users and Products team (gUP), your mission is to help users get the most out of Google. You will represent Google's users and many of our partners globally, sharing insights with the larger Google organization to enable exceptional customer and product experiences. You will build innovative solutions that take user experience and engagement with Google to the next level, supporting users across products, countries, cultures, incomes, and identities. You will advocate for users through partnerships with product areas at Google (and some Alphabet businesses), supporting Google’s consumer products ecosystem and enabling numerous launches for Google’s consumer products each year.

As a Content Strategist, you own the overall help and support strategy for users and customer care agents for products across multiple content channels (help center, agent knowledge base, multimedia, etc.).

Your role involves frequent collaboration with global stakeholders, including leadership and cross-functional partners across multiple time zones and to ensure effective partnership, you will be flexible with working hours to accommodate meeting overlaps with regions as needed.Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €90000 - €92500 (EUR) + 15% bonus target

Learn more about benefits at Google.

Responsibilities

Work closely with the Production team to ensure creation and delivery of accurate, effective, high-quality content for all supported channels across locales, driving and moderating output of AI-enabled content creation or publishing tools as relevant.
Collaborate with stakeholders for content project management and approvals, acting as the main contact point to understand how content can support product updates, business goals, and priorities, and advocating for users with executive product support partners and product managers/engineers.
Advocate opportunities to optimize content and associated workflows/multimedia using data, industry best practices, and experiment-driven insights, measuring the effectiveness of support content experiences for one or more products/product areas.
Design content experiences for users, aligned with product and support goals, informed by customer knowledge, performer industry data, technical capabilities and journey insights.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Apply Now

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