Find Administrator customer support/operations Jobs in Dublin, D

Senior Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Dublin, County Dublin
- Software troubleshooting
- Windows
- Organisational skills
12d
Health & Safety Administrator
Uniphar Wholesale Limited —DUBLIN 24, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Kubernetes Engineer
InterSystems —Dublin, County Dublin
- Azure
- AWS
- Linux

More jobs to discover

Find similar jobs that you might be interested in.

Pension Support Senior Associate
Davy —Dublin, County Dublin
That’s why Davy benefits support you through all of life’s stages, offering health and wellness, flexible working options, flexible benefits allowance, learning…
Quick apply
Facilities Technician
BidvestNoonan —DUBLIN 15, County Dublin
Overtime and On-Call allowance paid in addition to base salary. Identify required materials, components and spare parts for maintenance activities, and support…
Quick apply

I want to receive the latest job alerts for administrator customer support/operations in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

administrator customer support/operations jobs near dublin, d

Engineer jobs in Dublin, County Dublin

Senior Administrator jobs in Dublin, County Dublin

Structural Engineer jobs in Cork, County Cork

Commissioning Engineer jobs in Dublin, County Dublin

Field Service Engineer jobs in Cork, County Cork

Intel Engineer jobs in Dublin, County Dublin

Medtronic, Engineer jobs in County Galway

Cloud Support Engineer jobs in Dublin, County Dublin

Senior Civil Engineer jobs in Dublin, County Dublin

Senior Administrator jobs in Cork, County Cork

Administrator jobs in Maynooth, County Kildare

Senior Administrator jobs in Leopardstown, County Dublin

Tiglin , Addiction Services jobs in Dublin, County Dublin

Ntt Data Services jobs in Dublin, County Dublin

Hr Administrator jobs in Limerick, County Limerick

Logistics Administrator jobs in Dublin, County Dublin

Senior Administrator - Desk Side Services, AMT Asset Management Software

HCLTech -
Dublin, County Dublin

Apply Now

Job details

12 days ago

Qualifications

Software troubleshooting
Windows
Remote access software
Mobile device management
Organisational skills
Mac OS
Communication skills
Intune
Help desk

Full job description

Dublin, Leinster
Job Summary

As a Desktop Services Specialist, you will be responsible for delivering end-to-end technical support for computer systems, hardware, software, and Audio/Video (A/V) technologies. This role requires a strong customer-service mindset, technical expertise, and the ability to troubleshoot and resolve issues efficiently across distributed environments. You will support macOS and Windows devices, peripherals, conferencing systems, and collaboration tools. The role also includes diagnosing issues, implementing solutions, and ensuring smooth operation of all end-user technology, including A/V meeting experiences.

Key Responsibilities

Providing technical assistance for macOS-based hardware and software, troubleshooting issues, installing and maintaining systems, and assisting users. • Provide technical assistance for macOS- and Windows-based hardware and software. • Install, configure, and upgrade operating systems, applications, and drivers. • Troubleshoot hardware, software, network, and peripheral-related issues. • Deploy and manage devices using MDM tools (e.g., JAMF, Intune). • Install, configure, and maintain desktops, laptops, mobile devices, and accessories. • Respond to support requests through phone, email, ticketing system, or in-person. • Document and track issues, resolutions, and recurring trends. • Train users on new software, systems, and productivity tools. • Maintain accurate asset inventory of hardware and software. • Ensure security and privacy compliance across endpoints.

Skill Requirements

Proven experience as a Desktop Support Specialist or similar role. • Strong knowledge of Windows and Mac operating systems. • Familiarity with remote desktop applications and help desk software. • Solid understanding of A/V hardware components and troubleshooting. • Familiarity with conferencing technologies (Teams, Zoom, Webex, etc. • Excellent problem-solving and communication skills. • Ability to work independently and as part of a team. • Strong organizational skills and attention to detail. • Relevant certifications (e.g., MCP, ACMT, ITIL, CTS for A/V) are a plus.

Other Requirements

Train users on new software, systems, and productivity tools. • Maintain accurate asset inventory of hardware and software. • Ensure security and privacy compliance across endpoints. • Create and maintain user guides, FAQs, and knowledge base articles. • Provide hands-on support for conference rooms, meeting spaces, and virtual collaboration tools. • Set up, configure, and test A/V equipment including projectors, speakers, microphones, displays, cameras, and control panels. • Support platforms such as Microsoft Teams Rooms, Zoom Rooms, Webex, or similar. • Troubleshoot live meeting issues such as audio failure, video lag, device pairing, and connectivity problems.

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Apply Now

Refine Your Search

administrator customer support/operations jobs in dublin, d

Senior Administrator - Desk Side Services, AMT Asset Management Software

Health & Safety Administrator

Kubernetes Engineer

More jobs to discover

I want to receive the latest job alerts for administrator customer support/operations in dublin, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected