Find Ecommerce customer support Jobs in Dublin, D

Technology Analyst
eBay Inc. —Dublin, County Dublin
- Full-time
- Remote
- Customer service
- Project management
- AI
2d
Product Manager - Digital Sales
SSE —Dublin, County Dublin
- €76,100–€95,000 a year
- Research
- Business development
- Agile
- Gym membership
2d
Product Owner
Davy —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- Analysis skills
- No degree
- Employee assistance program
Quick apply
4d
Staff AI Designer
Intercom —Dublin, County Dublin
- Hybrid work
- Annual leave
- Work from home
Territory Manager - Munster
Nestlé Health Science —DUBLIN 24, County Dublin
- €47,000–€48,000 a year
- Full-time
- Sales
- Analysis skills
7d
Head of Digital
Choice Stores —Ashbourne, County Meath
- Full-time
- Merchandising
- AI
Quick apply
Senior AI Deployment Consultant
Intercom —Dublin, County Dublin
- Hybrid work
- Salesforce
- Project management
- Communication skills
- Annual leave
- Work from home
4d
SRE- Availability Engineer
eBay Inc. —Dublin, County Dublin
- Weekend availability
- Computer Science
- Java
- Bachelor's degree
6d
Marketing Growth Manager
Worldpay (UK) Limited —DUBLIN 2, County Dublin
- Full-time
- Salesforce
- Analysis skills
- Bachelor's degree
Quick apply
3d
Senior Manager, Web Strategy and Performance
Nitro —Dublin, County Dublin
- Sales
- Analysis skills
- Communication skills
Quick apply
3d
Account Executive, Senior MidMarket
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business
- Communication skills
- Annual leave
- Work from home
Senior Sales Manager, Continental Europe
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Leadership
- Communication skills
- Annual leave
- Work from home
Senior Product Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Leadership
- Annual leave
- Work from home
6d
Senior Category Marketing Manager
Primark —Dublin, County Dublin
- Analysis skills
- Leadership
- Marketing
12d
Senior Product Designer
Intercom —Dublin, County Dublin
- Hybrid work
- System design
- Annual leave
- Work from home
Employee Relations, Norwegian fluent
eBay Inc. —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Human resources
- AI
2d
Product Manager
Siena AI —Dublin, County Dublin
- Full-time
- Remote
- Master's degree
- AI
Senior Engineering Manager, Customer Agent
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- AI
- Annual leave
- Work from home
Software Engineer - Infrastructure
eBay Inc. —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- C++
Sr Software Engineer - SAP Commerce Cloud
Henry Schein Ireland —Dublin, County Dublin
- Full-time
- Computer Science
- DevOps
- Java

I want to receive the latest job alerts for ecommerce customer support in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ecommerce customer support jobs near dublin, d

Senior Software Engineer jobs in Dublin, County Dublin

Designer jobs in Dublin, County Dublin

Product Owner jobs in Dublin, County Dublin

Senior Product Designer jobs in Dublin, County Dublin

Software Engineer jobs in Dublin, County Dublin

Account Executive jobs in Dublin, County Dublin

Senior Sales Manager jobs in Dublin, County Dublin

Product Manager jobs in Dublin, County Dublin

Site Reliability Engineer jobs in Dublin, County Dublin

Senior Category Manager jobs in Dublin, County Dublin

Senior Product Manager jobs in Dublin, County Dublin

Senior Engineering Manager jobs in Dublin, County Dublin

Performer jobs in Dublin, County Dublin

Senior Software Engineer jobs in Waterford, County Waterford

Entry Level Engineer jobs in Dublin, County Dublin

Process Engineer jobs in County Dublin

Senior Software Engineer jobs in Cork, County Cork

Senior Software Engineer jobs in Remote

Kitchen Designer jobs in Celbridge, County Kildare

Content Designer jobs in Dublin, County Dublin

Technology Analyst

eBay Inc. -
Dublin, County Dublin

Apply Now

Job details

Full-time
2 days ago

Qualifications

Customer service
Project management
Telecommunication
AI
Communication skills

Full job description

JOB DESCRIPTION

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role

The Customer Service Technology (CSTech) team is responsible for the engineering, technology planning, and programs that power eBay’s customer service experience. From customer-facing support capabilities to the tools used by service agents and the infrastructure that enables those experiences, the team helps ensure eBay’s service technology continues to support customers and business needs globally.

As a Technology Analyst, you will serve as a key technical and operational partner across the Customer Service Technology organization. Working closely with Engineering, Product, Corporate Services, Information Security, and shared-service teams, you will help plan, coordinate, and deliver technology initiatives that support customer service platforms, infrastructure, and connectivity across in-house, outsourced, and work-from-home environments. This hybrid role is based in Dublin and reports within the Customer Service Technology organization.

What you will accomplish

Partner with technology, operations, and business teams to support the planning, coordination, and delivery of customer service technology initiatives across platforms, infrastructure, and connectivity.
Translate business requirements into practical technical solutions by identifying dependencies, assessing risks, and supporting infrastructure and application strategy.
Lead or support end-to-end project delivery, coordinating cross functional teams from planning and development through testing, implementation, and post-launch activities.
Improve operational resilience by partnering with networking, infrastructure, and security teams to support connectivity, operational readiness, post-incident reviews, and continuous improvement.
Manage project priorities, vendor relationships, budgets, purchase orders, and invoice reconciliation while tracking progress against program objectives.
Facilitate planning sessions, workshops, and stakeholder alignment meetings, providing clear communication on project status, risks, and outcomes to technical teams and leadership.
Build positive relationships across global teams, vendors, and outsourced support organizations to deliver reliable customer service technology solutions.

What you will bring

Experience in technical architecture, business systems analysis, and project management across the technology delivery lifecycle.
Ability to identify technical dependencies, assess operational impacts, and deliver complex technology initiatives across multiple functions including infrastructure, networking, security, telecommunications, and engineering teams.
Experience supporting customer service technologies or contact center environments, with an understanding of platform operations and infrastructure dependencies.
Good communication and partner management skills, with the ability to explain technical concepts clearly and form effective relationships across global teams.
Experience managing projects in ambiguous environments, balancing operational detail with broader business objectives while driving delivery and accountability.
Experience with infrastructure strategy, operational resilience, outsourced partner environments, executive stakeholder communication, and workshop facilitation is preferred. This is a hybrid role based in Dublin, requiring regular in-office collaboration aligned with business needs.

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.

Explore Location

Close the popup

Apply Now

Save Job

Apply Now

Refine Your Search

ecommerce customer support jobs in dublin, d

Technology Analyst

Product Manager - Digital Sales

Product Owner

Staff AI Designer

Territory Manager - Munster

Head of Digital

Senior AI Deployment Consultant

SRE- Availability Engineer

Marketing Growth Manager

Senior Manager, Web Strategy and Performance

Account Executive, Senior MidMarket

Senior Sales Manager, Continental Europe

Senior Product Manager

Senior Category Marketing Manager

Senior Product Designer

Employee Relations, Norwegian fluent

Product Manager

Senior Engineering Manager, Customer Agent

Software Engineer - Infrastructure

Sr Software Engineer - SAP Commerce Cloud

I want to receive the latest job alerts for ecommerce customer support in dublin, d

Related Searches

Explore jobs in more locations

About the team and the role

What you will accomplish

What you will bring

Jobseeker tools

Employer Tools

Browse

Stay Connected