Find E commerce Jobs in Dublin, D

Customer Success Manager
Vusion —Dublin, County Dublin
- Full-time
- Remote
Quick apply
SRE- Availability Engineer
eBay Inc. —Dublin, County Dublin
- Weekend availability
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Account Manager, CEE, Romanian
Meta —Dublin, County Dublin
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Software Development Manager, ICON
Amazon Development Centre Ireland Limited —Dublin, County Dublin
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Senior Manager, Platform Engineering
Prove —Dublin, County Dublin
- €120,000–€140,000 a year
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Chief Operating Officer
&Open —DUBLIN 6W, County Dublin
- Hybrid work
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Counter Manager - Boots Blanchardstown
Sculpted By Aimee —Blanchardstown, County Dublin
- Full-time
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10d
Site Reliability Engineer - Foundation Team
Global-e —Dublin, County Dublin
- Full-time
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Principal Software Engineer
Global-e —Dublin, County Dublin
- Full-time
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Sr. Software Eng, Data Platforms
eBay Inc. —Dublin, County Dublin
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Network Development Manager, Network Fabric Engineering, Access Networks
Amazon Development Centre Ireland Limited —Dublin, County Dublin
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Senior Software Engineer - Logistics
Global-e —Dublin, County Dublin
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Senior National Account Manager
Primeline Group —Ashbourne, County Meath
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Senior Legal Counsel - 12 Month Fixed Term Contract
Sky —Dublin, County Dublin
- Hybrid work
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Legal Counsel
Travels Group —Swords, County Dublin
- Part-time
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Lead Program Security Engineer
Mastercard —Dublin, County Dublin
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Senior Account Manager, LCS, Central Eastern Europe (English, Ukrainian)
Google —Dublin, County Dublin
- €96,000–€98,000 a year
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3d
Brand Manager
Tayto Snacks —DUBLIN 15, County Dublin
- Hybrid work
- Microsoft Powerpoint
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Quick apply
6d
Account Manager, CEE, Polish
Meta —Dublin, County Dublin
- Google Suite
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2d
Engineering Manager - Ecommerce
Phorest —DUBLIN 1, County Dublin
- Remote
- Computer Science
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3d

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Customer Success Manager

Vusion
Dublin, County Dublin

Quick apply

Job details

Full-time

Qualifications

Internet of things

Full job description

Company Description

Are you ready to develop the future of retail?

As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce.

VusionGroup is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world.

Job Description

We build. We create impact.

Within the CSM department, you will be responsible for managing the services around our IoT & SaaS solutions in collaboration with internal teams and retail sector clients. Your missions will include:

Develop/maintain relationships to position Vusion as key service partner.
Monitoring service commitments: Ensuring that the services provided meet the contractual commitments in terms of support, maintenance, and asset management, in collaboration with stakeholders (support, sales, client project managers, experts, etc.).
Coordinating teams: Working with support teams, client project managers, and other stakeholders to ensure quality service and meet service contract commitments.
Defining SLA/SLR content and implementation: Defining and adjusting service level agreements in consultation with contract stakeholders.
Leading client steering committees: Organizing and leading meetings with clients to discuss performance and possible improvements.
Managing events impacting services: Ensuring that all events that could affect the service contract are taken into account throughout its lifecycle.
Developing improvement plans: Creating continuous improvement plans and associated actions.
Proactively proposing service evolutions: Suggesting proactive service improvements, costing them, and presenting them to the client in collaboration with the Key Account Manager (KAM).
Participating in contract setup and renewal: Actively participating in the setup and renewal of contracts in collaboration with sales and pre-sales teams to provide indicators and information to define the best strategy.

Qualifications

Qualifications we’re looking for.

Proven experience of 2-5 years in the same role of CSM
Ability to understand customer's needs and build trust-based relationships
Client Relationship & Retention: Strong ability to build trust, drive satisfaction, and secure renewals.
Growth Mindset: Skilled at spotting upsell/cross-sell opportunities and partnering with Sales.

Additional Information

We innovate. We help communities thrive.

Vusion has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.

We feel supported. You will too.

Vusion is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:

Pay: Competitive pay, shareholder equity and benefits
Schedule: A flexible, hybrid work schedule
Career Growth: E-learning opportunities and workshops, and global mobility potential

Not the right opportunity for you?
Share this job with a friend or search all careers at vusiongroup.com/careers.

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Refine Your Search

e commerce jobs in dublin, d

Customer Success Manager

SRE- Availability Engineer

Account Manager, CEE, Romanian

Software Development Manager, ICON

Senior Manager, Platform Engineering

Chief Operating Officer

Counter Manager - Boots Blanchardstown

Site Reliability Engineer - Foundation Team

Principal Software Engineer

Sr. Software Eng, Data Platforms

Network Development Manager, Network Fabric Engineering, Access Networks

Senior Software Engineer - Logistics

Senior National Account Manager

Senior Legal Counsel - 12 Month Fixed Term Contract

Legal Counsel

Lead Program Security Engineer

Senior Account Manager, LCS, Central Eastern Europe (English, Ukrainian)

Brand Manager

Account Manager, CEE, Polish

Engineering Manager - Ecommerce

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