Find Procurement co Jobs in Dublin, D

Defects Liaison Officer
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Hybrid work
Quick apply
3d
Quantity Surveyor
BMD & Co Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Construction Management
- Employee assistance program
Quick apply
7d
VacancyTitle: Senior Hydraulic Modeller - Wastewater
Nicholas O'Dwyer —Dublin, County Dublin
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Business
- Annual leave
- Employee assistance program
Senior Data Engineer
The Irish Times —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Doctoral degree
- Computer Science
- Gym membership
Quick apply
Senior Quantity Surveyor
Amey Ltd —DUBLIN 1, County Dublin
- Communication skills
- Negotiation
- Annual leave
Quick apply
Registered Architect
RIAI —Dublin, County Dublin
- No degree
- Communication skills
Government Tech Director - Government & Public Sector (G&PS) - Advisory
PwC —Dublin, County Dublin
- Full-time
- Master's degree
- Leadership
- Communication skills
Project Coordinator
Mercury Engineering —Dublin, County Dublin
- Communication skills
CSA Engineer
Mercury Engineering —Dublin, County Dublin
- Construction experience
Transport Senior Manager - Government & Public Sector (G&PS) - Advisory
PwC —Dublin, County Dublin
- Full-time
- Business development
- Bachelor's degree
- Communication skills
Senior Mechanical Project Engineer
Leo Lynch —Dublin, County Dublin
- Full-time
- Analysis skills
- Project management
- Construction experience
Quick apply
Government & Public Sector | Manager | Advisory
PwC —Dublin, County Dublin
- Full-time
- Business development
- Communication skills
Mechanical Engineer
Fohntech Group —DUBLIN 15, County Dublin
- Full-time
- Mechanical knowledge
MEICA Project Manager Swords
Glanua —Leixlip, County Kildare
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
Senior CSA Design Engineer
Mercury Engineering —Blanchardstown, County Dublin
- Construction experience
Project Director
Cunningham Contracts —DUBLIN 22, County Dublin
- Full-time
- No degree
- Construction experience
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Civil Project Manager Kildare
Glanua —Leixlip, County Kildare
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
Contracts Manager
Cunningham Contracts —DUBLIN 22, County Dublin
- Full-time
- Contracts
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Senior Mechanical Engineer
Mercury Engineering —Dublin, County Dublin
- Construction experience
Junior Electrical Engineer
Mercury Engineering —Dublin, County Dublin
- Electrical Engineering
- Communication skills

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Defects Liaison Officer

Tuath Housing Association -
Dublin, County Dublin

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Job details

Permanent | Full-time
3 days ago

Full job description

Job Description: Defects Liaison Officer

Responsible To: Responsive Repairs Team Leader

Responsible For: N/A

Location: Dublin with hybrid working

Contract: Full Time Permanent

As Defects Liaison Officer you are responsible for overseeing the resolution of defects for all newly managed homes, acting as the primary contact during the defects liability period (DLP) when these homes come into management. The aim is to ensure a positive customer experience and provide an excellent defect resolution service for new Tuath Housing customers.

The following list is typical of the level of duties which the post holder is expected to perform or be responsible for. It is not necessarily exhaustive and other duties of a similar type and level may be expected from time to time. The post holder will be responsible for a combination of the objectives described below and annual KPIs dependent upon the requirements of the organisation.

KEY RESPONSIBILITIES (Functional):

Acting as liaison with external stakeholders, Customers and Tuath Development Team during the contractual defects period.
Working effectively with the Development Team and Contractors to address queries and issues.
Tracking and analysing defect data to help Tuath identify trends, process improvement opportunities and improve future design.
To support the Responsive Repairs team to resolve day to day defect issues
Liaise with contractors, subcontractors, and project managers to ensure timely and effective resolution of defects
To produce regular reports for defect contractors to record defect progress and close jobs on our systems
To monitor and action defects, liaising with Customers and contractors.
Work with Property surveyors and clerk of works to resolve latent defects and process warranty claims when required
Help develop and improve our customer communication channels.
Ensuring that the customer's journey in relation handovers is responsive, professional, and provides satisfaction
Continuously Improve defect management practices to enhance overall project quality and efficiency
Follow up on outstanding works and ensure customer satisfaction upon completion.
Organise and, at times, attend site inspections to better understand reported repairs and build strong customer relationships
Confidently triage repair requests to appoint the correct contractors and arrange follow-up works promptly, ensuring customers are regularly updated
To liaise directly with team members, contractors, and stakeholders to co-ordinate the scheduling of repairs work
To ensure all health and safety and compliance requirements are prepared in advance and ordered / authorised.
Identify and manage risks associated with the repairs process for defect properties including compliance, customer and financial risks to the business
Ensuring the delivery of an excellent customer service to all process stakeholders
Make decisions with reference to policy as necessary to find a positive conclusion
To respond promptly to queries relating to defects
To provide weekly progress reports
To ensure that all procurement activities are carried out in accordance with the organisations procurement policies.

KEY RESPONSIBIITIES (Organisational):

Provide input into the Operational plans.
Adopt a collaborative and supportive approach, maintaining up to date professional knowledge and providing advice and assistance to colleagues as required.
Provide statistical data, information, and testimonials for annual report.
In all aspects of the company's work, promote effective communications, excellence in customer service, and a focus on continuous improvement.
Be pro-active in the development and maintaining of strong networks and relationships with colleagues and in other organisations and agencies, to ensure excellence in service delivery.

Health and Safety Responsibility

To conduct all activities in a manner which is safe to yourself and others. To be aware and to act in accordance with Tuath's Health and Safety Policy.
Ensure all appropriate health and safety risk assessments are in place and making sure colleagues
are aware of and adhere to any specific instructions and use personal protective equipment where
required.
Ensure that team members are aware of any risks associated with their role, adhere to any specific
instructions, and use personal protective equipment where required.

This job description is not definitive or restrictive and will be subject to periodic review.

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Refine Your Search

procurement co jobs in dublin, d

Defects Liaison Officer

Quantity Surveyor

VacancyTitle: Senior Hydraulic Modeller - Wastewater

Senior Data Engineer

Senior Quantity Surveyor

Registered Architect

Government Tech Director - Government & Public Sector (G&PS) - Advisory

Project Coordinator

CSA Engineer

Transport Senior Manager - Government & Public Sector (G&PS) - Advisory

Senior Mechanical Project Engineer

Government & Public Sector | Manager | Advisory

Mechanical Engineer

MEICA Project Manager Swords

Senior CSA Design Engineer

Project Director

Civil Project Manager Kildare

Contracts Manager

Senior Mechanical Engineer

Junior Electrical Engineer

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