Arthur Cox LLP is one of Ireland’s leading law firms. We are an “all-island” firm with offices in Dublin and Belfast. We also have offices in London, New York, and San Francisco. Our practice encompasses all aspects of corporate and business law.
With 600 legal staff and a total headcount of nearly 900, we provide a comprehensive service to an international client base ranging from multinational organisations, banks, and financial institutions and established global leaders to government agencies and new players in emerging industry sectors.
Our story has been defined by our progressive outlook. For over 100 years, we have led the way in the legal field in Ireland. For our clients, we work to deliver the best service and support. With an independent, entrepreneurial spirit of innovation leading the way.
Department: IT
Location: Dublin (hybrid)
Reports to: Head of Innovation & AI
Contract Type: Permanent, Full-time
Background:
The legal sector has entered a period of significant change driven by artificial intelligence, automation, data, new client expectations and evolving models of legal service delivery. Arthur Cox has a strong history of innovation and is committed to ensuring that technology is adopted in a practical, responsible and commercially valuable way across the firm.
The Innovation & AI team plays a central role in this agenda. Part of the firm’s Legal Tech & Innovation Services Group, the team helps the firm identify, assess, implement and scale the technologies and working practices that will support the future delivery of legal services. It owns the AI and legal technology product portfolio across its full lifecycle - from horizon scanning and opportunity assessment, through pilots, business cases, implementation and adoption, to ongoing optimisation and retirement - and leads the AI Enablement pillar of the firm’s AI strategy, including the adoption and effective use of tools such as Microsoft Copilot, Legora and AI agents. The team works closely with lawyers, Innovation Lawyers, Knowledge, Risk & Compliance, IT and firm leadership to ensure that AI and legal technology are deployed in a way that improves client service, enhances lawyer effectiveness, manages risk and supports the firm’s strategic priorities.
About the role:
We are looking to recruit a talented and experienced manager with a track record of driving innovation and delivering technology-enabled transformation in a business organisation. This is an ideal opportunity for someone who wants to combine business process design, change management and technology - with a strong and growing emphasis on AI - to transform how the legal profession delivers legal services.
Reporting to the Head of Innovation & AI, you will take end-to-end ownership of the delivery of assigned products, tools and initiatives across their full lifecycle: from identifying and assessing opportunities, through building the business case, running pilots and securing approval, to implementation, adoption, training and ongoing optimisation. You will play a leading role in delivering the firm’s AI Enablement agenda, including the continued rollout and effective use of platforms such as Microsoft Copilot, Legora and AI agents, and you will line-manage and develop an Innovation Analyst.
This is an ideal opportunity for someone who wants to grow a career in a fast-paced and demanding professional services environment where process redesign and AI will drive major disruption over the next decade.
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Take ownership for the delivery of assigned AI and legal technology products and initiatives across their full lifecycle - including horizon scanning, opportunity assessment, product shortlisting, vendor engagement, proof of concept and pilot design, go / no-go recommendations, implementation, adoption, usage monitoring, benefits tracking, optimisation and product retirement.
- Lead delivery of key elements of the AI Enablement pillar, including the adoption and effective use of Microsoft Copilot, Legora and AI agents, ensuring initiatives are delivered against a clear plan with defined priorities, governance, adoption measures and success criteria.
- Work with practice group leadership, partners and business services teams to identify and assess opportunities to apply AI, legal technology, automation, data and process improvement to change how legal services are delivered, with a strong emphasis on process redesign and process optimisation.
- Build the case for change and investment, developing clear business cases (including ROI) and securing approval and buy-in from senior stakeholders - which will require strong influencing skills.
- Plan, manage and execute projects and workstreams, including governance, scoping, planning, budgeting, resourcing and delivery.
- Manage, coach and develop junior members of the team; setting objectives, overseeing the quality of work and supporting their professional growth.
- Champion and promote the firm’s legal technology and AI solutions across the firm, becoming an SME on key products and driving practical adoption through training, demonstrations, communications and hands-on support.
- Partner with Innovation Lawyers and practice groups to identify high-value use cases and assist with embedding AI and legal technology into legal workflows in a way that is relevant, safe and sustainable.
- Work closely with colleagues in IT, Risk & Compliance and data owners to ensure that solutions are introduced and used in accordance with firm policies, regulatory requirements, professional obligations and client expectations.
- Support client-facing activity, including the preparation and delivery of pitches, tenders and client briefings where the firm’s AI, innovation or legal technology capability forms part of the proposition.
- Provide insight on legal market and technology trends, and investigate potential new solutions and technologies, to ensure the team better addresses the challenges faced by lawyers.
- Champion and foster a culture of responsible innovation, excellence and continuous improvement within the Innovation & AI team and the firm more broadly.
Essential Technical Skills:
- Bachelor’s degree or higher required.
- A minimum of 8 years’ applicable experience, with at least 3 years at manager level including direct supervisory responsibility.
- Extensive project management and project delivery experience, ideally in a large consulting organisation, law firm or financial services company. A strong understanding of formal project management methodologies is important.
- Experience in deploying business applications into an organisation, including business analysis and requirements gathering, testing, change management and ongoing adoption.
- Experience in driving process review and process re-engineering projects to deliver process efficiency.
- Experience in screening the technology landscape to quickly identify appropriate solutions to a particular problem.
- An understanding of how Generative AI works, and experience in applying Generative AI tools (e.g. Microsoft Copilot) to achieve useful outcomes in a business context.
Strong working knowledge of MS Office is essential.
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Preferred Technical Skills:
- Experience with configuring and managing SaaS platforms.
- Certifications in Project Management (e.g. PRINCE2, PMP), Process Re-engineering (e.g. Lean Six Sigma), agile delivery methods (e.g. Certified Scrum Master) or Change Management methodologies.
- Familiarity with the challenges affecting law firms and the changing legal services market.
- Familiarity with the legal tech landscape.
Essential Soft Skills:
- Team player and people manager with a track record of working in, and leading within, a highly collaborative environment with a diverse group of stakeholders.
- Ability to establish credibility with a diverse group of demanding senior stakeholders, including at partner level.
- Strong leadership capability, with the ability to set direction, manage competing priorities, establish delivery discipline and achieve outcomes through others.
- Innate curiosity and willingness to learn about the legal business and technology environment, with a strong interest in AI and its practical application.
- Ability to distinguish genuine value from hype and to translate emerging AI and technology developments into practical, well-governed initiatives with defined business outcomes.
- Strong influencing and negotiation skills, often needing to influence to get things done rather than direct.
- Excellent critical thinking and problem-solving skills, with a can-do attitude.
- Excellent written and verbal communication skills, with an ability to communicate with colleagues at all levels.
- Financially literate, with the ability to manage budgets, assess investment cases and link spend to measurable value.
- Excellent judgement and risk awareness, balancing innovation and commercial opportunity with information security, data governance, regulatory requirements and professional obligations.
- Ability to work well under pressure and to deliver outcomes under tight deadlines.
- Drive to deliver excellence and to maintain a client-centred approach to all projects.
- Flexible and adaptable to a changing and evolving business and technology environment.
- Creative and innovative.
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Competitive salary
- Discretionary bonuses
- 25 days annual leave
- Leading hybrid working policy
- Immediate pension scheme
- Wide-ranging opportunities for involvement in internal committees
- Comprehensive health and wellness benefits including full gym and wellness programmes
Arthur Cox is one of Ireland’s leading law firms and provides a comprehensive service to an international client base ranging from multinational organisations, banks and financial institutions, established global leaders to government agencies and new players in emerging industry sectors. Our story has been defined by our progressive outlook. For over 100 years, the firm has led the way in the legal field in Ireland, delivering the best service and support for our clients. With an independent, entrepreneurial spirit of innovation leading the way.
Arthur Cox LLP is an equal opportunities employer. We value diversity and encourage applications from all sections of society. Please advise if you have any additional requirements, we will happily assist. Any information disclosed by you in this regard will be kept strictly confidential and shared within the firm only as necessary and with your consent.
Reasonable accommodations provided for the purposes of your interview or which you may require during your employment will not be taken into account in hiring decisions.
