Find Machine learning software development engineer, ai ops integration Jobs in Ireland

AI OPS & Automation Analyst
Planet —Galway, County Galway
- Full-time
- Hybrid work
- Hospitality
- Business
- Python
2d
Senior Machine Learning Engineer, Developer Advocacy | Ireland | Remote
Grafana Labs —Remote
- €104,000–€124,800 a year
- Remote
- No degree
- Communication skills
- Annual leave
22h
Software Principal Engineer
Dell Technologies —Cork, County Cork
- Full-time
- System design
- Java
- C++
Senior AI Engineer
Citco —Dublin, County Dublin
- Full-time
- AWS
- AI
- Communication skills
Principal Engineer, Grid Insights Lead
Analog Devices —Glasnevin, County Dublin
- Full-time
- Computer Science
- Master's degree
- C++
Staff Systems Engineer (AI and DSP) - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Engineering
- System design
- Employee stock purchase plan
Process Automation Lead - Arachas Location
Ardonagh Europe —Dublin, County Dublin
- Hybrid work
- Computer Science
- Salesforce
- Java
Principal Data Scientist
iCIMS Talent Acquisition —DUBLIN 2, County Dublin
- Full-time
- Computer Science
- Research
- Master's degree
- Annual leave
- Life insurance
Process Automation Lead - Arachas Location
Arachas —Sandyford, County Dublin
- Hybrid work
- Computer Science
- Salesforce
- Java
Senior Product Engineer - Insights
Nory —Dublin, County Dublin
- Full-time
- Remote
- Hospitality
- Restaurant management
- AWS
- Annual leave
- Work from home
Technical Program Manager
Guidewire Software —Dublin, County Dublin
- Full-time
- Google Suite
- AWS
- Analysis skills
Senior Data Engineer — Lab Data Pipelines & Data Mesh (12 month FTC)
AstraZeneca —Dublin, County Dublin
- Computer Science
- Engineering
- Master's degree
5d
Junior Automation / Mechatronic Engineer
Analog Devices —Limerick, County Limerick
- Full-time
- Java
- SQL
- Analysis skills
Senior Software Engineer
Learnosity —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
- Annual leave
- Employee assistance program
Quick apply
6d
Sr. Software Eng, Data Platforms
eBay Inc. —Dublin, County Dublin
- Full-time
- System design
- Java
- AI
Senior AI/ML Robotics Simulation Engineer
Analog Devices —Limerick, County Limerick
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Staff Software Engineer - Client Apps
Dolby —Dublin, County Dublin
- System design
- JavaScript
- Software development
Senior Data Analytics Engineer
Spanish Point Technologies —Clontarf, County Dublin
- Spanish
- Azure
- Computer Science
SOFTWARE ENGINEER
Nitrexo —Midleton, County Cork
- Full-time
- SQL
- AWS
- JavaScript
- Annual leave
Senior Software Engineer, Cloud Security
Iambic Therapeutics, Inc —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- AWS
- Bachelor's degree
14d

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AI OPS & Automation Analyst

Planet -
Galway, County Galway

Apply Now

Job details

Full-time
2 days ago

Qualifications

Jira
Hospitality
IT support
Business
Python
PowerShell
Analytics

Full job description

remote type

Hybrid

locations

Galway - Ireland

time type

Full time

posted on

Posted Yesterday

job requisition id

JR11881

About Us

Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.

In recent years, we have experienced significant growth, expanding our services and global presence.

With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.

Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.

Role Overview:

This role drives automation, self-healing, and AI across Planet’s digital workplace. Day to day, you will build proactive remediations in Nexthink, tune the IT virtual assistant, and automate workflows across the endpoint, identity, and collaboration estate - shifting support left, deflecting tickets, and improving the digital employee experience.

What you will do:

Self-healing & DEX — Build proactive remediations and self-healing in Nexthink; monitor and improve digital employee experience (DEX) scores.

Virtual assistant — Tune and extend the IT virtual assistant / chatbot - intents, flows, and integrations - to deflect and resolve contacts.

Automation engineering — Automate repetitive operational tasks and remediations with PowerShell, Python, and the Microsoft Graph API.

Workflow orchestration — Build workflows and integrations (Power Automate, Logic Apps, ITSM automation) across the digital workplace.

AIOps & proactive ops — Use telemetry and analytics to detect and resolve issues before they impact users.

Ticket deflection — Identify high-volume, repetitive demand and automate it to reduce tickets and manual effort.

Governance & safety — Ensure automations and AI are secure, governed, and compliant with PCI DSS and Planet policy.

Collaboration — Partner with L1-L3 teams to turn recurring problems into automated fixes and shift-left content.

Measurement & improvement — Measure automation impact (deflection, MTTR, DEX) and continuously improve.

Success Measures

Measurable ticket deflection and reduced manual effort through Nexthink self-healing and virtual-assistant tuning, with improving digital employee experience (DEX) scores across the estate.

Who you are:

Hands-on experience with Nexthink (or a similar DEX platform) - remote actions, self-healing, and analytics.

Experience tuning a virtual assistant / chatbot for IT support (intents, flows, integrations).

Strong scripting and automation - PowerShell and Python.

Experience with the Microsoft Graph API and workflow tools (Power Automate, Logic Apps).

Understanding of AIOps and proactive, data-driven operations.

Good working knowledge of the endpoint, identity, and M365 estate that automations act on.

Experience integrating with ITSM tooling (Jira Service Management) for automated workflows.

Awareness of security and governance for automation and AI in a regulated environment.

Analytical mindset with a focus on measurable outcomes.

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

About Us

Company Background

Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.

Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.

With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.

Apply Now

Refine Your Search

machine learning software development engineer, ai ops integration jobs in ireland

AI OPS & Automation Analyst

Senior Machine Learning Engineer, Developer Advocacy | Ireland | Remote

Software Principal Engineer

Senior AI Engineer

Principal Engineer, Grid Insights Lead

Staff Systems Engineer (AI and DSP) - Cork, Ireland

Process Automation Lead - Arachas Location

Principal Data Scientist

Process Automation Lead - Arachas Location

Senior Product Engineer - Insights

Technical Program Manager

Senior Data Engineer — Lab Data Pipelines & Data Mesh (12 month FTC)

Junior Automation / Mechatronic Engineer

Senior Software Engineer

Sr. Software Eng, Data Platforms

Senior AI/ML Robotics Simulation Engineer

Staff Software Engineer - Client Apps

Senior Data Analytics Engineer

SOFTWARE ENGINEER

Senior Software Engineer, Cloud Security

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