GET TO KNOW US
At Brown Thomas Arnotts, we exist to imagine and create a sustainable future for our People, Customers and Communities. Our Values, Do the Right Thing, Go Above and Beyond and Drive Creativity and Innovation remain at the heart of everything we do. We are Reinventing Retail and the way we Work to enable our teams to be more agile, flexible and responsive to our customer’s needs
KNOW THE ROLE
(Mid week flexibility is essential)
The Stockroom & Goods In Department in Brown Thomas Cork serves as the central hub for our store operations, playing a pivotal role in maintaining the store's excellence. We expertly manage the reception, storage, and distribution of merchandise, ensuring a seamless and efficient flow of goods throughout the business. Our commitment to these processes contributes to the high-quality experience our customers have come to expect from Brown Thomas Arnotts.
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To check, price and prepare goods for distribution and ensure that any discrepancies are reported to the manager.
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To exercise care in handling merchandise.
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To maintain stockrooms/despatch area in an orderly, disciplined and commercial fashion and to keep neat and tidy at all times.
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To be aware of all store promotional activities, including window displays/advertising etc.
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To merchandise products in keeping with Brown Thomas standards.
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To maintain department layout in a customer friendly way having regard for safety issues.
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To honour all time commitments for the delivery of goods/post.
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To be aware and observe all Company policies and procedures (see Company handbook)
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To follow correct procedures for Dispatch room operation, documentation for all types of goods received, special orders and customer correspondence.
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To order and collect House Stationery.
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To maintain records of merchandise returned to suppliers and to answer any queries raised in this regards
KNOW WHAT WE'RE LOOKING FOR
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To offer the customer the highest level of customer service in keeping with Brown Thomas Arnotts standards.
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To offer friendly approach to customers both internal and external and a courteous manner in all areas of the store and on the telephone.
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To have a working knowledge of the store e.g. layout, facilities, merchandise and any department moves.
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To be aware and observe all Company policies and procedures (see Company handbook).
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To follow correct procedures for stockroom operation, documentation for all types of goods received, special orders and customer correspondence
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To order and collect House Stationery.
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To assist in the preparation and arrangement of stock for stocktaking purposes
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To comply with all store security procedures.
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To follow correct stockroom procedures and take the necessary steps to deal with discrepancies.
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It is your responsibility to protect company assets, fixtures and fittings and to be security conscious at all times.
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To have a working knowledge of the ‘Safety Statement”.
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Report discreetly to Management/Security any safety hazards or suspicious behaviour.
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To operate equipment, in accordance with formal training guidelines.
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To ensure all equipment is maintained and in proper working order.
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To ensure protective clothing and footwear are worn at all times while in the stockroom
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To assist with any other duties as required by your Manager i.e. to assist in completion of House Stationery requisitions and to dispose of stockroom rubbish in accordance with waste management plan.
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To establish and maintain a good working relationship with your colleagues.
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You may also be requested to carry out general stockroom duties as required by the Stockroom Manager/Store Management
KNOW WHAT’S IN IT FOR YOU
We believe that every team member should have the opportunity to a meaningful career that enhances professional and personal development. That is why; we foster a culture of belonging and inclusiveness, one that provides learning and purpose. We show respect for individual needs and circumstances and we enable our people to work in a way that best suits their unique lifestyles and their roles. We place trust in our teams to do the right thing for Brown Thomas Arnotts and keep our customers and team at the heart of our decision-making.
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Competitive Salary.
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Contributory Pension Scheme.
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Competitive annual leave entitlement.
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Team Member discount across the world’s most iconic brands.
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Recognition Days for Volunteering & Wellbeing.
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Wellbeing Initiatives.
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Extensive Learning & Development Offerings.
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Leading Talent Programmes.
KNOW HOW WE WORK
We Drive Creativity and Innovation: Creativity runs through our veins and fuels everything we do. We are an enterprising team that thinks outside the box to bring new ideas to life and to create unrivalled experiences designed for our customers and our world. Fostering a culture of innovation, we keep ahead of the rest while growing sustainably.
We Go Above and Beyond: As agents of change within our industry we set the standard, always leading, never imitating. We love to go where others haven't and thrive on sharing our knowledge and expertise. We work to surpass expectations, inspiring everyone who comes in to contact with our brands.
We Do the Right Thing: We respect our world and everyone we interact with. Acting with decency, honesty and transparency, we strive to ensure that everything we contemplate or do, contributes to a sustainable future. Embracing diversity and inclusivity we build trust among our customers, partners, and communities and with each other.
