Find Senior machine learning software development engineer, ai ops Jobs in Ireland

Automation & AI Engineer
Planet —Galway, County Galway
- Full-time
- Hybrid work
- Hospitality
- Business
- Python
15h
Principal Data Scientist
iCIMS Talent Acquisition —DUBLIN 2, County Dublin
- Full-time
- Computer Science
- Research
- Master's degree
- Annual leave
- Life insurance
Senior Firmware Engineer
Analog Devices —Limerick, County Limerick
- Full-time
- Master's degree
- Analysis skills
- C++
Staff Software Engineer - Databases, Tempo | Ireland | Remote
Grafana Labs —Remote
- €117,600–€141,120 a year
- On call
- Remote
- Master's degree
- SQL
- C++
- Annual leave
11d
Senior SDK Hardware Simulator Engineer
Innatera Nanosystems —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- C++
Quick apply
Software Development Manager, ICON
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Team management
- Mentoring
Senior Site Reliability Engineer - Ireland
Heidi —Dublin, County Dublin
- Full-time
- Hybrid work
- DevOps
- AWS
- Mentoring
- Work from home
Project Engineering Management, Sr Staff Engineer
Synopsys —Dublin, County Dublin
- Microsoft Excel
- Engineering
- Master's degree
Content Platform Engineering Intern
Johnson Controls —Cork, County Cork
- Full-time
- Computer Science
- Project management
- Scripting
7d
Senior Data Engineer
Optum —Dublin, County Dublin
- Full-time
- Azure
- DevOps
- System design
Senior Observability Engineer
Rent the Runway —Galway, County Galway
- On call
- DevOps
- Annual leave
EDA flow and Logic Synthesis Engineer (Senior Engineer)
Synopsys —Dublin, County Dublin
- Master's degree
- Bachelor's degree
- No degree
Vice President, PI Capability Strategy
Optum —Dublin, County Dublin
- Full-time
- Engineering
- Bachelor's degree
- No degree
Senior Applied Scientist, AWS Security
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Doctoral degree
- Research
- Master's degree
10d
Senior Mobile Engineer
Nory —Dublin, County Dublin
- Full-time
- Hybrid work
- Hospitality
- Restaurant management
- English
- Annual leave
- Work from home
Staff Software Engineer - Client Apps
Dolby —Dublin, County Dublin
- System design
- JavaScript
- Software development
Senior AI Security Automation Engineer
State Street —Kilkenny, County Kilkenny
- Full-time
- Azure
- Computer Science
- Master's degree
16h
Platform Engineering Team Lead
EcoOnline —Dublin, County Dublin
- Hybrid work
- AWS
- Mentoring
- AI
- Annual leave
Senior Data Engineer
The Irish Times —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Doctoral degree
- Computer Science
- Gym membership
Quick apply
Junior Automation / Mechatronic Engineer
Analog Devices —Limerick, County Limerick
- Full-time
- Java
- SQL
- Analysis skills

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Automation & AI Engineer

Planet -
Galway, County Galway

Apply Now

Job details

Full-time
15 hours ago

Qualifications

Jira
Hospitality
IT support
Business
Python
PowerShell
Analytics

Full job description

remote type

Hybrid

locations

Galway - Ireland

time type

Full time

posted on

Posted Yesterday

job requisition id

JR11881

About Us

Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.

In recent years, we have experienced significant growth, expanding our services and global presence.

With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.

Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.

Role Overview:

This role drives automation, self-healing, and AI across Planet’s digital workplace. Day to day, you will build proactive remediations in Nexthink, tune the IT virtual assistant, and automate workflows across the endpoint, identity, and collaboration estate - shifting support left, deflecting tickets, and improving the digital employee experience.

What you will do:

Self-healing & DEX — Build proactive remediations and self-healing in Nexthink; monitor and improve digital employee experience (DEX) scores.

Virtual assistant — Tune and extend the IT virtual assistant / chatbot - intents, flows, and integrations - to deflect and resolve contacts.

Automation engineering — Automate repetitive operational tasks and remediations with PowerShell, Python, and the Microsoft Graph API.

Workflow orchestration — Build workflows and integrations (Power Automate, Logic Apps, ITSM automation) across the digital workplace.

AIOps & proactive ops — Use telemetry and analytics to detect and resolve issues before they impact users.

Ticket deflection — Identify high-volume, repetitive demand and automate it to reduce tickets and manual effort.

Governance & safety — Ensure automations and AI are secure, governed, and compliant with PCI DSS and Planet policy.

Collaboration — Partner with L1-L3 teams to turn recurring problems into automated fixes and shift-left content.

Measurement & improvement — Measure automation impact (deflection, MTTR, DEX) and continuously improve.

Success Measures

Measurable ticket deflection and reduced manual effort through Nexthink self-healing and virtual-assistant tuning, with improving digital employee experience (DEX) scores across the estate.

Who you are:

Hands-on experience with Nexthink (or a similar DEX platform) - remote actions, self-healing, and analytics.

Experience tuning a virtual assistant / chatbot for IT support (intents, flows, integrations).

Strong scripting and automation - PowerShell and Python.

Experience with the Microsoft Graph API and workflow tools (Power Automate, Logic Apps).

Understanding of AIOps and proactive, data-driven operations.

Good working knowledge of the endpoint, identity, and M365 estate that automations act on.

Experience integrating with ITSM tooling (Jira Service Management) for automated workflows.

Awareness of security and governance for automation and AI in a regulated environment.

Analytical mindset with a focus on measurable outcomes.

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

About Us

Company Background

Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.

Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.

With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.

Apply Now

Refine Your Search

senior machine learning software development engineer, ai ops jobs in ireland

Automation & AI Engineer

Principal Data Scientist

Senior Firmware Engineer

Staff Software Engineer - Databases, Tempo | Ireland | Remote

Senior SDK Hardware Simulator Engineer

Software Development Manager, ICON

Senior Site Reliability Engineer - Ireland

Project Engineering Management, Sr Staff Engineer

Content Platform Engineering Intern

Senior Data Engineer

Senior Observability Engineer

EDA flow and Logic Synthesis Engineer (Senior Engineer)

Vice President, PI Capability Strategy

Senior Applied Scientist, AWS Security

Senior Mobile Engineer

Staff Software Engineer - Client Apps

Senior AI Security Automation Engineer

Platform Engineering Team Lead

Senior Data Engineer

Junior Automation / Mechatronic Engineer

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