Find Cloud systems engineer | Jobs in Cork, C

German-Speaking Technical Support Engineer - Elastic Cloud Storage
Dell Technologies —Cork, County Cork
- Weekend availability
- Customer service
- English
- Windows
11d
Senior AI/ML Engineer
Tigera —Cork, County Cork
- Writing skills
- AI
- Communication skills
Quick apply
Landscape Architect
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- AutoCAD
- English
- Microsoft Office
IT/OT Engineer
Ekco —Cork, County Cork
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Sales Executive (Hardware Solutions)
AMAX —Cork, County Cork
- €55,000–€65,000 a year
- Full-time
- Bachelor's degree
- In-person
- AI
Quick apply
Senior Product Security Engineer, Server
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- AWS
- C++
Digital Design Member of Technical Staff (MTS)
onsemi —Cork, County Cork
- Full-time
- Recruiting
- Communication skills
Implementation Engineer
Poppulo —Cork, County Cork
- €35,000–€50,000 a year
- Windows
- Communication skills
- Life insurance
Quick apply
4d
Senior Principal Digital IC Design Engineer
onsemi —Cork, County Cork
- Full-time
- Doctoral degree
- English
- Master's degree
- Work from home
Engineering Manager, Server Networking Security (Rust)
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- AWS
- Mentoring
5d
Manager, Support Engineering
Wiz, Inc. —Cork, County Cork
- Remote
- Azure
- Computer Science
- Engineering
Quick apply
UX Product Designer
Forcepoint International Technology Limited —Cork, County Cork
- Full-time
- Master's degree
- No degree
- AI
Quick apply
Staff Digital Design Engineer
onsemi —Cork, County Cork
- Full-time
- Recruiting
- Communication skills
Sr Principal Analog Design Engineer
onsemi —Cork, County Cork
- Full-time
- Recruiting
- Leadership
- Communication skills
Solutions Support Engineer
Wiz, Inc. —Cork, County Cork
- Weekend availability
- Remote
- Azure
- Java
- Master's degree
Quick apply
13h

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German-Speaking Technical Support Engineer - Elastic Cloud Storage

Dell Technologies -
Cork, County Cork

Apply Now

Job details

Full-time
11 days ago

Qualifications

FTP
NIS
System administration
NFS
Customer service
UNIX
English
Windows
Bash (Unix shell)
Docker
IT support
LDAP
Scripting
VMWare
Linux
TCP/IP
Communication skills
Python
German

Full job description

German-Speaking Technical Support Engineer - Elastic Cloud Storage

At Dell Technologies, world-class service doesn’t end when our customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – no matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we will analyze it, identify the cause, recommend a solution and document the problem.

Join us as a German-Speaking Technical Support Senior Engineer on our ECS team in Ireland to do the best work of your career and make a profound social impact.

What you'll achieve
As a Technical Support Engineer, you will be responsible for delivering front-line remote technical support and resolving complex IT issues across enterprise environments. You will work with European customers and highly skilled technical advisors on diagnosing hardware and software problems, driving resolution through advanced troubleshooting tools, and championing the customer experience as part of the Dell Global Service Desk.

You will:

Diagnose and resolve complex issues by applying systems analysis techniques, advanced troubleshooting tools, and diagnostic procedures across unique customer environments, escalating to senior resources when necessary.
Communicate and document effectively by maintaining closed-loop communication with internal and external stakeholders, managing your own caseload priorities, and setting clear expectations with customers throughout the resolution process.
Build and share knowledge by contributing technical solution articles to the knowledge database, reviewing content for accuracy, mentoring less experienced team members, and participating in eServices content creation such as chat, support forums, and self-service resources.
Develop subject matter expertise by continuously learning new technologies and products while coaching peers through presentations and informal training sessions.
Support a 24×7×365 operation with flexibility for shift work, weekends, holidays, and on-call responsibilities as required.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

University education (preferably a technical degree) or relevant Microsoft certifications, with 2+ years of experience in OS and system administration (UNIX/FreeBSD, Linux, Windows, VMware).
Strong knowledge of networking and file-serving protocols (TCP/IP, NFS, SMB, iSCSI, HTTP, FTP), directory services (LDAP, NIS, ADS), and experience with network packet capture and analysis including Layer 2/3 protocols.
Fluency in German and English with excellent communication, interpersonal, and customer service skills, plus the flexibility to work shifts in a high-pressure environment.
Ability to work independently, quickly learn new technologies, and apply analytical problem-solving across complex technical environments.

Desirable Requirements

Experience providing remote IT support, with scripting skills in Python or Bash, familiarity with Docker, and/or proficiency in a second European language.
Understanding of Dell/EMC products and their value to customers.

Who We Are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.

Visit our Culture Code page to learn more about how we work and lead.

Apply Now

Refine Your Search

cloud systems engineer | jobs in cork, c

German-Speaking Technical Support Engineer - Elastic Cloud Storage

Senior AI/ML Engineer

Landscape Architect

IT/OT Engineer

Sales Executive (Hardware Solutions)

Senior Product Security Engineer, Server

Digital Design Member of Technical Staff (MTS)

Implementation Engineer

Senior Principal Digital IC Design Engineer

Engineering Manager, Server Networking Security (Rust)

Manager, Support Engineering

UX Product Designer

Staff Digital Design Engineer

Sr Principal Analog Design Engineer

Solutions Support Engineer

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