Find Manager service architect Jobs in Dublin, D

Strategic Operations Manager, Egregious Harms, Service Delivery, Trust and Safety
Google —Dublin, County Dublin
- €138,000–€142,000 a year
- Full-time
- Bachelor's degree
- No degree
- AI
7h
Senior and Project Landscape Architect Opportunities Nationwide with our Dublin and Cork Offices
Cunnane Stratton Reynolds —Dublin, County Dublin
- AutoCAD
- Construction experience
Senior Network Development Engineer, GCNA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- C++
- Bachelor's degree
Staff AI Designer
Intercom —Dublin, County Dublin
- Hybrid work
- Annual leave
- Work from home
Mechanical & Electrical Project Manager
ORS —Dublin, County Dublin
- €70,000–€75,000 a year
- Full-time
- Remote
- Mentoring
- Construction experience
- Leadership
- Annual leave
Quick apply
Design Manager - Infrastructure
Turner & Townsend —Dublin, County Dublin
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
Quick apply
Director, Technical Program Management
Mastercard —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Senior Developer, Agentic AI Engineering
Workday —Dublin, County Dublin
- €86,400–€129,600 a year
- Full-time
- Computer Science
- Java
- Master's degree
Oracle Cloud Financials Solution Architect, Hybrid
Deloitte —Dublin, County Dublin
- €90,000 a year
- Full-time
- Hybrid work
- Oracle
- Business development
- Leadership
12d
Principal Engineer (Highways & Active Travel)
SYSTRA —Dublin, County Dublin
- Project management
- Construction experience
- In-person
- Work from home
AWS Engineer
ResMed —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- AWS
- Referral programme
12d
Software Engineer - Frontend/Full Stack
PlayStation Global —Dublin, County Dublin
- €69,500–€104,300 a year
- Hybrid work
- Computer Science
- Java
- AWS
- Wellness program
- Annual leave
Success Architect - Industries cloud
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Communication skills
Solutions Architect (Insurance) - Fully Remote
CoverGo —Dublin, County Dublin
- Full-time
- Remote
- English
- AWS
- Analysis skills
Quick apply
AI Engineer
CR2 —Dublin, County Dublin
- Hybrid work
- Computer Science
- Java
- SQL
Quick apply
Engineering Manager, Security
Dolby —Dublin, County Dublin
- Computer Science
- Research
- Master's degree
Principal Software Development Architect
Mastercard —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- Java
Senior AWS Engineer
ResMed —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- DevOps
- Referral programme
12d
Manager, Engineering (Backend Development)
Sonatus —Dublin, County Dublin
- Computer Science
- Engineering
- Java
- Annual leave
- Life insurance
Quick apply
Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Dublin, County Dublin
- Full-time
- Remote
- Oracle
- Sales
- Salesforce
Quick apply

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Strategic Operations Manager, Egregious Harms, Service Delivery, Trust and Safety

Google -
Dublin, County Dublin

Apply Now

Job details

Full-time
€138,000–€142,000 a year
7 hours ago

Qualifications

Bachelor's degree
Google Ads
SaaS
AI

Full job description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
7 years of experience in Solutions Consulting, Program Management, or Vendor Operations within a technical environment (BPO, AI, or SaaS).
Experience leading cross-organizational transformations, moving global workforces away from manual processes towards automated, hybrid, or AI-driven solutions.

Preferred qualifications:

Experience managing high-complexity, global programs with an understanding of how upstream technical changes create downstream operational impacts.
Demonstrated expertise building or managing complex models, navigating strategic sourcing, and designing processes that scale across multiple product areas or global sites.
Proven understanding of AI/ML concepts (Human-in-the-Loop, precision/recall, model drift) with the ability to confidently evaluate vendor technical architecture and shape product integration roadmaps.
Ability to influence senior, cross-functional leadership and drive alignment across teams with deeply competing priorities or ambiguous goals.
Excellent problem-solving and critical thinking skills with attention-to-detail in an ever-changing environment.

About the job

Trust and Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

As a senior Strategic Operations Manager, you will drive the overarching strategy and execution of high-complexity programs that bridge traditional vendor operations with next-generation, AI-driven solutions. In this role, you will transition our external footprint from tactical execution to a highly optimized, tech-forward Solutions Architecture function.

You will act as a principal strategic advisor to senior Trust and Safety stakeholders and cross-functional leadership, defining how we leverage external partners, AI-assisted workflows, and automation models to solve our most ambiguous, global content moderation challenges. You will think globally, anticipate industry breakthroughs, and architect resilient, hybrid sourcing ecosystems that balance high-efficiency machine learning with expert human-in-the-loop (HITL) precision.

“This role will be exposed to graphic, controversial or upsetting content.”At Google we work hard to earn our users’ trust every day. Trust and Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €138000 - €142000 (EUR) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

Define the long-term roadmap and technical architecture for T&S operations, evaluating ambiguous, unprecedented policy and product shifts, and design the optimal global mix of automated classifiers, high-latency Large Language Model (LLMs), and expert human infrastructure.
Navigate complex organization boundaries and align senior stakeholders (Engineering, Product, Policy, Legal) with competing objectives, serving as a trusted advisor to key decision-makers, advocating for global program needs, and lead multiple cross-functional workstreams to a unified goal.
Own end-to-end delivery and resource allocation for highly complex, multi-million dollar vendor migrations and solution deployments.
Drive the global transformation of Google’s vendor ecosystem from traditional staff augmentation to outcome-based managed services, leading high-impact Proof-of-Concepts for emerging AI data operations and establish new capability benchmarks for our worldwide partners.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Apply Now

Refine Your Search

manager service architect jobs in dublin, d

Strategic Operations Manager, Egregious Harms, Service Delivery, Trust and Safety

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