Find Senior software engineer, forward deployed ai engineer Jobs in Douglas, C

Technical Support Engineer - Elastic Cloud Storage
Dell Technologies —Cork, County Cork
- Weekend availability
- Customer service
- English
- Windows
10d
Graduate Engineer
Climeaction —Cork, County Cork
- €40,000 a year
- Full-time
- AutoCAD
- Microsoft Excel
- Engineering
- Annual leave
Quick apply
Sr. Customer Support Engineer (Spanish Speaker)
Logitech —Cork, County Cork
- Full-time
- Spanish
- Azure
- Customer service
- Work from home
Manager, Site Reliability Engineering - Storage Layer Service
MongoDB —Cork, County Cork
- Hybrid work
- Microsoft Excel
- Azure
- AWS
Senior / Intermediate Mechanical Engineer
EDC Engineering Design Consultants LTD. —Cork, County Cork
- Overtime
- Hybrid work
- Microsoft Office
- Master's degree
- Leadership
- Annual leave
- Work from home
Quick apply
Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply
Senior Product Security Engineer, Cloud
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- Java
- AWS
4d
FPGA Emulation Engineer - Senior Staff - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Senior Associate Electrical Engineer
Tetra Tech —Cork, County Cork
- Call to connect
- Project management
- Mentoring
- Manufacturing
Project Civil Engineer – Cork
PUNCH Consulting Engineers —Cork, County Cork
- Holidays
- Hybrid work
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Annual leave
Technical Staff Digital Design Engineer
Microchip Technology —Cork, County Cork
- Full-time
- Engineering
- System design
- Bachelor's degree
Security HW Design Verification Engineer, Senior - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Engineering
- Master's degree
- Employee stock purchase plan
4d
Senior Engineer
Tetra Tech —Ballincollig, County Cork
- Hybrid work
- Master's degree
- Contracts
- Communication skills
Electrical Project Engineer
Tetra Tech —Cork, County Cork
- Holidays
- AutoCAD
- Microsoft Office
- No degree
Project Manager REF: 2617c
Fingleton White —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- English
- Microsoft Office
- Employee assistance program
Quick apply
Senior Project Engineer
Tetra Tech —Ballincollig, County Cork
- Hybrid work
- Master's degree
- Project management
- Contracts
Senior Site Engineer
Vision Contracting —Cork, County Cork
- Full-time
- AutoCAD
- Bachelor's degree
- In-person
- Annual leave
- Employee assistance program
Quick apply
Senior Analog IC Designer
MBRYONICS —Cork, County Cork
- Full-time
- Doctoral degree
- Master's degree
- Analysis skills
Senior Principal Analog / Mixed-Signal Design Engineer
Analog Devices —Cork, County Cork
- Day shift
- Master's degree
- Electrical Engineering
2024 Graduate Architectural Technologist – Cork
DPS Group —Cork, County Cork
- Organisational skills
- IT
- Communication skills

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Technical Support Engineer - Elastic Cloud Storage

Dell Technologies -
Cork, County Cork

Apply Now

Job details

Full-time
10 days ago

Qualifications

FTP
NIS
System administration
NFS
Customer service
UNIX
English
Windows
Bash (Unix shell)
Docker
IT support
LDAP
Scripting
VMWare
Linux
TCP/IP
Communication skills
Python

Full job description

Technical Support Engineer - Elastic Cloud Storage

At Dell Technologies, world-class service doesn’t end when our customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – no matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we will analyze it, identify the cause, recommend a solution and document the problem.

Join us as a Technical Support Senior Engineer on our ECS team in Ireland to do the best work of your career and make a profound social impact.

What you'll achieve
As a Technical Support Engineer, you will be responsible for delivering front-line remote technical support and resolving complex IT issues across enterprise environments. You will work with European customers and highly skilled technical advisors on diagnosing hardware and software problems, driving resolution through advanced troubleshooting tools, and championing the customer experience as part of the Dell Global Service Desk.

You will:

Diagnose and resolve complex issues by applying systems analysis techniques, advanced troubleshooting tools, and diagnostic procedures across unique customer environments, escalating to senior resources when necessary.
Communicate and document effectively by maintaining closed-loop communication with internal and external stakeholders, managing your own caseload priorities, and setting clear expectations with customers throughout the resolution process.
Build and share knowledge by contributing technical solution articles to the knowledge database, reviewing content for accuracy, mentoring less experienced team members, and participating in eServices content creation such as chat, support forums, and self-service resources.
Develop subject matter expertise by continuously learning new technologies and products while coaching peers through presentations and informal training sessions.
Support a 24×7×365 operation with flexibility for shift work, weekends, holidays, and on-call responsibilities as required.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

University education (preferably a technical degree) or relevant Microsoft certifications, with 2+ years of experience in OS and system administration (UNIX/FreeBSD, Linux, Windows, VMware).
Strong knowledge of networking and file-serving protocols (TCP/IP, NFS, SMB, iSCSI, HTTP, FTP), directory services (LDAP, NIS, ADS), and experience with network packet capture and analysis including Layer 2/3 protocols.
Fluency in English with excellent communication, interpersonal, and customer service skills, plus the flexibility to work shifts in a high-pressure environment.
Ability to work independently, quickly learn new technologies, and apply analytical problem-solving across complex technical environments.

Desirable Requirements

Experience providing remote IT support, with scripting skills in Python or Bash, familiarity with Docker, and/or proficiency in a second European language.
Understanding of Dell/EMC products and their value to customers.

Who We Are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.

Visit our Culture Code page to learn more about how we work and lead.

Apply Now

Refine Your Search

senior software engineer, forward deployed ai engineer jobs in douglas, c

Technical Support Engineer - Elastic Cloud Storage

Graduate Engineer

Sr. Customer Support Engineer (Spanish Speaker)

Manager, Site Reliability Engineering - Storage Layer Service

Senior / Intermediate Mechanical Engineer

Level 2 Engineer

Senior Product Security Engineer, Cloud

FPGA Emulation Engineer - Senior Staff - Cork, Ireland

Senior Associate Electrical Engineer

Project Civil Engineer – Cork

Technical Staff Digital Design Engineer

Security HW Design Verification Engineer, Senior - Cork, Ireland

Senior Engineer

Electrical Project Engineer

Project Manager REF: 2617c

Senior Project Engineer

Senior Site Engineer

Senior Analog IC Designer

Senior Principal Analog / Mixed-Signal Design Engineer

2024 Graduate Architectural Technologist – Cork

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