Find Multi skilled Jobs in Dublin, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Facilities Coordinator
JLL —Dublin, County Dublin
- Hospitality
- English
- Presentation skills
20h
Facilities Coordinator
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Hospitality
- English
- Presentation skills
Quick apply
17h
Multi Skilled Tradesman/woman
Capital Construction —Dublin, County Dublin
- €20–€45 an hour
- Full-time
- No degree
Quick apply
7h
Senior Developer Advocate
MongoDB —Dublin, County Dublin
- Full-time
- Azure
- English
- Java
EMEA Account Sourcing Manager
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Account Sourcing Manager EMEA (Procurement)
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- English
- Microsoft Office
- Continuous improvement
Quick apply
Account Sourcing Manager EMEA (Procurement)
JLL —Dublin, County Dublin
- English
- Microsoft Office
- Continuous improvement
Director of Marketing, EMEA
Rippling —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Sales
- Human resources
- Communication skills
10d
Associate Director - Landscape Architecture
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- AutoCAD
- English
- Microsoft Office
ServiceNow Platform Architect
Aptiv plc —Dublin, County Dublin
- Azure
- Computer Science
- DevOps
- Gym membership
Project Manager
Vision Contracting —Dublin, County Dublin
- Full-time
- No degree
- In-person
- Leadership
- Annual leave
- Employee assistance program
Quick apply
Engineering Technician ( Maintenance & Reliability ) - DAYS
Embecta —Dún Laoghaire, County Dublin
- Full-time
- Engineering
- Maintenance
- Analysis skills
5h
Senior HRIS Manager
Aptiv plc —Dublin, County Dublin
- Microsoft Excel
- Bachelor's degree
- Human resources
7d
VMware Architect - SDDC
Triangle Computer Services —Dublin, County Dublin
- Windows
- Scripting
- Leadership
Customer Success Architect, Sales Cloud/ Platform - Additional European Languages
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Sales
- Salesforce
Learning & Delivery Specialist
Primark —DUBLIN 1, County Dublin
- Research
- Presentation skills
6d
Land Development Manager
DPS Group —Dublin, County Dublin
- Engineering
- English
- Bachelor's degree
Success Architect - Industries cloud
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Communication skills
Contracts Manager
Vision Contracting —Dublin, County Dublin
- Full-time
- No degree
- In-person
- Construction Management
Quick apply

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

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Refine Your Search

multi skilled jobs in dublin, d

IT Support Engineer - Level 2

Facilities Coordinator

Facilities Coordinator

Multi Skilled Tradesman/woman

Senior Developer Advocate

EMEA Account Sourcing Manager

Account Sourcing Manager EMEA (Procurement)

Account Sourcing Manager EMEA (Procurement)

Director of Marketing, EMEA

Associate Director - Landscape Architecture

ServiceNow Platform Architect

Project Manager

Engineering Technician ( Maintenance & Reliability ) - DAYS

Senior HRIS Manager

VMware Architect - SDDC

Customer Success Architect, Sales Cloud/ Platform - Additional European Languages

Learning & Delivery Specialist

Land Development Manager

Success Architect - Industries cloud

Contracts Manager

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