Find Onsite support engineer Jobs in Dublin West, D

Japanese Speaking Technical Support Engineer
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- English
- Continuous improvement
Software Quality Assurance Analyst (Brightflag)
Wolters Kluwer —Dublin, County Dublin
- Full-time
- Remote
- Java
- SQL
- Communication skills
- Life insurance
7d
Electrical Contracts Manager
Johnson Controls —Dublin, County Dublin
- Full-time
- System design
- Contracts
- Construction experience
Site Reliability Engineer
Elwood Roberts —Dublin, County Dublin
- €400–€500 a day
- Full-time
- Scripting
- Communication skills
- Python
Quick apply
Senior Software Engineer / Web Developer (AEM)
PlayStation Global —Dublin, County Dublin
- €87,800–€131,800 a year
- Computer Science
- Java
- Master's degree
Quick apply
Transformation Engineer
Learnosity —Dublin, County Dublin
- Full-time
- Hybrid work
- AI
- Python
- Annual leave
- Sick pay
Quick apply
7d
Senior Network Engineer
Workhuman —Dublin, County Dublin
- Full-time
- Azure
- Analysis skills
- Mentoring
- Free parking
- Annual leave
Senior Android Developer - Nenagh based
Expleo —Dublin, County Dublin
- Azure
- Computer Science
- Java
SIM Engineer I
Cubic³ —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Java
2h
Asset Management Utilities Engineering Technician(Plumber)
DAA —Dublin, County Dublin
- Full-time
- Microsoft Office
- Plumbing
- No degree
Senior Engineer - Civils
Sisk —Blanchardstown, County Dublin
- Full-time
- Engineering
- Microsoft Office
- Bachelor's degree
- Annual leave
Project Engineer
Johnson Controls —Dublin, County Dublin
- Full-time
- English
- Continuous improvement
- HVAC
Network Infrastructure Construction Quality Program Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
8d
Sales Engineer Liquid Cooling
Tate Europe —DUBLIN 10, County Dublin
- Full-time
- Bachelor's degree
- No degree
- HVAC
Quick apply
AI Architect
Marsh —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Presentation skills
Staff DevOps Engineer
Ripple —Dublin, County Dublin
- Full-time
- DevOps
- Java
- AWS
Quick apply
9d
Senior TechOps Engineer
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Azure
- Computer Science
- Windows
Quick apply
14d
Lead Software Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- Computer Science
Automation / OT Consultant
NNIT A/S —Dublin, County Dublin
- Azure
- English
- Java
Senior Security Engineer
Cubic³ —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Windows

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Japanese Speaking Technical Support Engineer

Dell Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Customer service
English
Japanese
Continuous improvement
IT support
Unity
Communication skills

Full job description

(R286575) Japanese-Speaking Technical Support Engineer - 2 Openings

Location: Dublin or Cork (Onsite)

At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.

Join us to do the best work of your career and make a profound social impact as a Japanese-speaking Technical Support Engineer on our Technical Support Team in Cork or Dublin.

What you’ll achieve
As a Technical Support Engineer, you will resolve complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards and strategies to perfect our Support Services.

You will:

Resolve issues while working closely with multi-functional teams. Troubleshoot and resolve complex hardware and software issues using diagnostic tools and technical expertise
Act as a customer advocate, communicating clear action plans and driving timely escalations.
Collaborate cross‑functionally with field, engineering, and local Japan teams, including during critical events.
Manage case priorities, maintain accurate documentation, and ensure consistent, closed‑loop communication.
Contribute to knowledge creation, and support continuous improvement of support processes.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

Native‑level Japanese proficiency (spoken and written), plus strong English communication skills (spoken and written)
Ability to perform technical troubleshooting to identify issues and support resolution using diagnostic tools and technical knowledge
Ability to work under pressure with a strong customer focus and service mindset. Effective interpersonal and presentation skills for customer‑facing communication
Solid escalation judgment and ability to collaborate across teams to resolve issues. Solid previous experience in a customer service or customer‑facing support role
2+ years of Japanese customer support experience as an IT Infrastructure Support Engineer

Desirable Requirements

Relevant technical certifications such as ISM v5, PowerStore/Unity Associate
PowerEdge Associate (LPIC‑1 or VCP‑DCV preferred)

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: Apply today!

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Apply Now

Refine Your Search

onsite support engineer jobs in dublin west, d

Japanese Speaking Technical Support Engineer

Software Quality Assurance Analyst (Brightflag)

Electrical Contracts Manager

Site Reliability Engineer

Senior Software Engineer / Web Developer (AEM)

Transformation Engineer

Senior Network Engineer

Senior Android Developer - Nenagh based

SIM Engineer I

Asset Management Utilities Engineering Technician(Plumber)

Senior Engineer - Civils

Project Engineer

Network Infrastructure Construction Quality Program Manager

Sales Engineer Liquid Cooling

AI Architect

Staff DevOps Engineer

Senior TechOps Engineer

Lead Software Engineer

Automation / OT Consultant

Senior Security Engineer

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