Find Hr technology manager Jobs in Dublin, D

Service Desk Engineer
Medica —Dublin, County Dublin
- Full-time
- Azure
- Windows
- Scripting
Quick apply
4d
Indirect Tax Manager
ES Talent Management —Dublin, County Dublin
- €70,000–€80,000 a year
- Full-time
- Hybrid work
- ERP systems
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
10d
Human Resources Generalist
Newcode.ai —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Human resources
Quick apply
Content & Channels Manager
Primark —DUBLIN 1, County Dublin
- Leadership
- Communication skills
- Analytics
Claims Assessor - Income Protection
Irish Life Financial Services Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
6d
Talent Acquisition Partner
Perrigo —DUBLIN 2, County Dublin
- Hybrid work
- Recruiting
9d
AI Azure Architect, Manager - Data & AI
PwC —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- AWS
UKI People Consulting - HR Technology and Transformation (HRT&T), Manager
EY —DUBLIN 2, County Dublin
Payroll Associate
Guidewire Software —Dublin, County Dublin
- Full-time
- Microsoft Excel
- English
- Continuous improvement
Field Marketing Manager - UKI
Rippling —DUBLIN 2, County Dublin
- Full-time
- In-person
- Marketing
11d
Customer Success Manager
Pluralsight —Dublin, County Dublin
- Full-time
- In-person
- Annual leave
P&C Project Specialist TA & Payroll (Fixed Term Contract - 12+ months)
Primark —DUBLIN 1, County Dublin
- Analytics
Power Platform Architect, Senior Manager (Data & AI)
PwC —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- AWS
Senior HR Consultant
Tata Consultancy Services —Dublin, County Dublin
- Call to connect
- Communication skills
VP, BPO (Business Process Outsourcing) - French & English Speaking
Sidetrade —Dublin, County Dublin
- Hybrid work
- Customer service
- English
- No degree
- Annual leave
- Life insurance
Quick apply
Enterprise Business Development Representative
Sidetrade —Dublin, County Dublin
- €35,000–€50,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Bachelor's degree
- Annual leave
- Life insurance
Quick apply
HR Support Officer
Synergy Security Solutions —Dublin, County Dublin
- €35,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Enterprise Business Development Representative (French Speaking)
Sidetrade —Dublin, County Dublin
- €35,000–€56,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Bachelor's degree
- Annual leave
- Life insurance
Quick apply
Senior Manager – Workforce Tax - Dublin
PwC —Dublin, County Dublin
- Full-time
- Accounting
- Leadership
- Communication skills
Field Service Technician
Endress+Hauser Ireland —Kill, County Kildare
- Full-time
- Customer service
- Continuous improvement
- In-person

I want to receive the latest job alerts for hr technology manager in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

hr technology manager jobs near dublin, d

Software Architect jobs in Dublin, County Dublin

Customer Success Manager jobs in Dublin, County Dublin

Business Development Representative jobs in Dublin, County Dublin

Training Manager jobs in Dublin, County Dublin

Service Desk Engineer jobs in Dublin, County Dublin

Vice President jobs in Dublin, County Dublin

Claims Assessor jobs in Dublin, County Dublin

Tax Manager jobs in Dublin, County Dublin

Software Developer Work Placement jobs in Dublin, County Dublin

Software Architect jobs in Galway, County Galway

Software Architect jobs in Limerick, County Limerick

Google Architect jobs in Dublin, County Dublin

Visa Sponsorship, Software Developer,frontend jobs in Dublin, County Dublin

Software Architect jobs in Remote

Customer Success Manager jobs in Limerick, County Limerick

Customer Success Manager jobs in Bray, County Wicklow

Customer Success Manager jobs in Cork, County Cork

Ai Project Manager jobs in Dublin, County Dublin

Store Store Manager jobs in Waterford, County Waterford

Office Manager jobs in Cork, County Cork

Service Desk Engineer

Medica
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
4 days ago

Qualifications

Telephony
Azure
Operating systems
Windows
DHCP
IT support
Scripting
DNS
SharePoint
ServiceNow
TCP/IP
PowerShell
Active Directory
Intune
VPN

Full job description

Position Overview

The Service Desk Engineer is responsible for delivering high-quality 1st and 2nd line technical support to Medica Ireland, ensuring excellent customer service and timely resolution of incidents and service requests.

The role supports and maintains end-user technology, Microsoft 365 services, Microsoft Entra ID, endpoint devices, IT asset management processes, and user lifecycle management activities. The successful candidate will act as a key point of contact for employees, radiologists, radiographers, clients, and third-party suppliers, ensuring IT services are delivered in line with agreed SLAs and industry best practice.

Key Responsibilities

Service Desk and Technical Support

Provide prompt, professional, and customer-focused support for incidents, requests, and queries.

Own tickets from initial logging through to closure, ensuring regular communication and updates to users.

Diagnose and resolve hardware, software, networking, Microsoft 365, printing, telephony, and application issues.

Escalate incidents appropriately while retaining ownership until resolution.

Meet agreed Service Level Agreements and Key Performance Indicators.

Identify recurring issues and contribute to repeat problem analysis, root cause analysis, and permanent resolution activities.

Create and maintain knowledge articles, user support guides, and technical documentation.

Microsoft 365 and Identity Management

Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive and related services.

Manage Microsoft Entra ID user accounts, groups, licences, roles, and access permissions.

Support Multi-Factor Authentication, Conditional Access, Self-Service Password Reset, and identity-related services.

Assist with Microsoft Intune and endpoint management activities where required.

Support user access reviews and security governance activities.

User Lifecycle Management

Manage Joiner, Mover and Leaver processes in accordance with documented procedures.

Provision, modify, and decommission user accounts across business systems.

Ensure appropriate access rights are assigned, changed, and removed in a timely manner.

Maintain audit records relating to user access, onboarding, role changes, and leavers.

Work closely with HR, line managers, and system owners to ensure accurate and compliant user onboarding and offboarding.

Asset Management

Maintain accurate IT asset records within the Asset Management platform.

Manage the lifecycle of IT assets from procurement through deployment, support, return, and disposal.

Track equipment allocations, returns, replacements, and disposals.

Participate in regular asset audits and reconciliation activities.

Ensure hardware and software inventories remain accurate and compliant.

Support procurement activities and liaise with third-party suppliers where required.

Infrastructure and Application Support

Support desktop, laptop, mobile device, peripheral and workstation deployments.

Deploy and maintain operating systems, software packages, standard builds, and security updates.

Assist in maintaining servers, storage, networking, cloud services, and backup verification activities where required.

Support system monitoring, routine maintenance, and operational checks.

Assist with technical troubleshooting relating to RIS, PACS and other clinical or operational applications.
Participate in system upgrades, migrations, technical projects, and service transition activities

Security, Compliance and Governance

Follow established IT security policies, procedures, standards, and audit requirements.

Assist with patch management, vulnerability remediation, and endpoint security activities.

Support user access reviews, security monitoring, and compliance evidence gathering.

Identify potential security risks and escalate appropriately.

Maintain compliance with data protection, confidentiality, information security and healthcare governance requirements.

Documentation and Continuous Improvement

Maintain accurate technical documentation, procedures, records, and support guides.

Contribute to process improvements, service improvements, and operational efficiencies.

Identify opportunities for automation, standardisation, and self-service capabilities.

Participate in regular team meetings, service reviews, and improvement initiatives.

Support the development and maintenance of IT Service Management processes aligned to ITIL best practice.

Essential

Minimum 2 years' experience in a Service Desk, IT Support, or End User Computing role.

Experience supporting Microsoft 365 environments.

Experience administering Microsoft Entra ID, previously Azure Active Directory.

Experience managing Joiner, Mover and Leaver processes.

Experience maintaining IT asset registers and supporting asset audits.

Experience working with IT Service Management platforms such as Freshservice, ServiceNow or ManageEngine.

Strong troubleshooting skills across desktop, laptop, mobile and peripheral technologies.
Knowledge of Windows 10/11 operating systems.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP and VPN technologies

Desirable

Experience with Microsoft Intune and Endpoint Manager.

Experience supporting Microsoft Teams Voice and collaboration technologies.

Knowledge of Active Directory and Group Policy.

Familiarity with PowerShell scripting and automation.

Experience working within a healthcare, regulated, audited, or highly secure environment.

ITIL Foundation certification.
Microsoft certifications such as Microsoft 365 Fundamentals, Azure Fundamentals, Modern Desktop Administrator, or Endpoint Administrator

Quick apply

Refine Your Search

hr technology manager jobs in dublin, d

Service Desk Engineer

Indirect Tax Manager

Human Resources Generalist

Content & Channels Manager

Claims Assessor - Income Protection

Talent Acquisition Partner

AI Azure Architect, Manager - Data & AI

UKI People Consulting - HR Technology and Transformation (HRT&T), Manager

Payroll Associate

Field Marketing Manager - UKI

Customer Success Manager

P&C Project Specialist TA & Payroll (Fixed Term Contract - 12+ months)

Power Platform Architect, Senior Manager (Data & AI)

Senior HR Consultant

VP, BPO (Business Process Outsourcing) - French & English Speaking

Enterprise Business Development Representative

HR Support Officer

Enterprise Business Development Representative (French Speaking)

Senior Manager – Workforce Tax - Dublin

Field Service Technician

I want to receive the latest job alerts for hr technology manager in dublin, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected