Find Microsoft security engineer Jobs in Dublin, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Senior ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Free parking
Quick apply
Cloud Engineer
Version 1 —Dublin, County Dublin
- €65,000–€75,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
- Employee assistance program
- Employee discount
Quick apply
15h
Senior Software Development Engineer, AWS RDS SQL Server
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Oracle
- Computer Science
- Java
Software Developer
The Fidelis Partnership —Dublin, County Dublin
- Azure
- Customer service
- Bachelor's degree
22h
Electronics Technician 3 - Dublin, Ireland
M.C. Dean, Inc —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Founding Forward Deployed Engineer
BLP Digital AG —Dublin, County Dublin
- Full-time
- Remote
- Oracle
- English
- Master's degree
2d
Fire, Life and Safety system Commissioning Engineer, Commissioning
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Data & Analytics Engineer (Europe, 100% remote)
LimeFlight —Dublin, County Dublin
- Full-time
- Remote
- Azure
- English
- SQL
Quick apply
Product Lifecycle Mechanical Engineer, Data Center Mechanical Solutions
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Head of Digital & AI Design
Waystone —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Salesforce
- Agile
Quick apply
Senior Staff Engineer
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- Java
- AWS
AI Azure Architect, Manager - Data & AI
PwC —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- AWS
GRC Pre-Sales Consultant / Solutions Engineer – DACH market, EMEA
Vanta —Dublin, County Dublin
- Full-time
- Azure
- Sales
- Windows
- Annual leave
Head of Architecture and Engineering Operations
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Computer Science
Cloud Engineer, VP
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- Azure
- AWS
2d
GRC Pre-Sales Consultant / Solutions Engineer – French Market, EMEA
Vanta —Dublin, County Dublin
- Full-time
- Azure
- Sales
- Windows
- Annual leave
Senior Manager Data Architecture and AI
Aptiv plc —Dublin, County Dublin
- Azure
- Computer Science
- Java
- Gym membership
Director, Web Platform & Technology
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- AWS
- Agile
2d
Lead, Engineering
MongoDB —Dublin, County Dublin
- On call
- Hybrid work
- Azure
- Java
- AWS
11d

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

Quick apply

Refine Your Search

microsoft security engineer jobs in dublin, d

IT Support Engineer - Level 2

Senior ICT Cloud & Security Engineer

Cloud Engineer

Senior Software Development Engineer, AWS RDS SQL Server

Software Developer

Electronics Technician 3 - Dublin, Ireland

Founding Forward Deployed Engineer

Fire, Life and Safety system Commissioning Engineer, Commissioning

Senior Data & Analytics Engineer (Europe, 100% remote)

Product Lifecycle Mechanical Engineer, Data Center Mechanical Solutions

Head of Digital & AI Design

Senior Staff Engineer

AI Azure Architect, Manager - Data & AI

GRC Pre-Sales Consultant / Solutions Engineer – DACH market, EMEA

Head of Architecture and Engineering Operations

Cloud Engineer, VP

GRC Pre-Sales Consultant / Solutions Engineer – French Market, EMEA

Senior Manager Data Architecture and AI

Director, Web Platform & Technology

Lead, Engineering

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