Find Associate engineer Jobs in Dublin, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Associate Mechanical Engineer
EDC Engineering Design Consultants LTD. —Dublin, County Dublin
- Overtime
- Hybrid work
- Engineering
- Microsoft Office
- Master's degree
- Annual leave
- Work from home
Quick apply
Senior ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Free parking
Quick apply
Lead Security Engineer
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- DevOps
- AWS
- Analysis skills
4d
Senior Site Reliability & Maintenance Manager
Mondelēz International —Coolock, County Dublin
- Full-time
- Engineering
- Maintenance
- Bachelor's degree
Principal Mechanical Engineer
Tetra Tech —Dublin, County Dublin
- Part-time
- Manufacturing
- Leadership
- Communication skills
Data Center Security Manager, DUB South Security
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
8d
Join AECOM's growing Transportation Team in Ireland
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Leadership
6d
Associate Director
AtkinsRéalis —Dublin, County Dublin
- Full-time
- Hybrid work
- Leadership
- Communication skills
Site Representative
SYSTRA —Dublin, County Dublin
- Supervising experience
- No degree
- Contracts
14d
ISC E2E Value Stream Project Engineer
BD —Dublin, County Dublin
- Engineering
- Bachelor's degree
- In-person
Principal Cloud & Kubernetes Engineer
InterSystems —Dublin, County Dublin
- Azure
- DevOps
- AWS
5d
Commercial Graduate Solution Engineering Path - Spanish Market
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Sales
- Salesforce
- Annual leave
Associate Director - Landscape Architecture
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- AutoCAD
- English
- Microsoft Office
Mechanical Associate Director: Data Centres
AECOM —Dublin, County Dublin
- Full-time
- Leadership
Project Manager
Mott MacDonald —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Project management
- Business
SENIOR CIVIL ENGINEER / ASSOCIATE DESIGNATE – DUBLIN OFFICE
Malone O'Regan —Dublin, County Dublin
- Budgeting
- Communication skills
Commercial Graduate Sales Path - Polish Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- English
- Annual leave
Senior Cloud & Kubernetes Engineer
InterSystems —Dublin, County Dublin
- Azure
- DevOps
- AWS
5d
Associate Business Developer , Data Center Supply Solutions EMEA, Data Centre Supply Solutions
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Organisational skills
- Contracts
8d

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

Quick apply

Refine Your Search

associate engineer jobs in dublin, d

IT Support Engineer - Level 2

Associate Mechanical Engineer

Senior ICT Cloud & Security Engineer

Lead Security Engineer

Senior Site Reliability & Maintenance Manager

Principal Mechanical Engineer

Data Center Security Manager, DUB South Security

Join AECOM's growing Transportation Team in Ireland

Associate Director

Site Representative

ISC E2E Value Stream Project Engineer

Principal Cloud & Kubernetes Engineer

Commercial Graduate Solution Engineering Path - Spanish Market

Associate Director - Landscape Architecture

Mechanical Associate Director: Data Centres

Project Manager

SENIOR CIVIL ENGINEER / ASSOCIATE DESIGNATE – DUBLIN OFFICE

Commercial Graduate Sales Path - Polish Market

Senior Cloud & Kubernetes Engineer

Associate Business Developer , Data Center Supply Solutions EMEA, Data Centre Supply Solutions

I want to receive the latest job alerts for associate engineer in dublin, d

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