Find It project manager Jobs in Cork, C

IT Support Engineer - Helpdesk
PFH Technology Group —Little Island, County Cork
- Full-time
- IT
Quick apply
Senior Manager, Martech Transformation
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- Marketing
- AWS
Senior Product Manager- TETRA Devices
Motorola Solutions —Cork, County Cork
- Full-time
- English
- Research
- Master's degree
12d
Asset Manager
Statkraft —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- English
- Communication skills
Quick apply
Senior Technical Program Manager Atlas Clusters
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- AWS
- Analysis skills
Project Manager
Turner & Townsend —Cork, County Cork
- Full-time
- Project management
- No degree
- Budgeting
Quick apply
14d
Senior Lead Scheduler - Connection Projects Southern Region
Eirgrid —Cork, County Cork
- Microsoft Excel
- Engineering
- Microsoft Office
Quick apply
13d
AI Governance Specialist
Logitech —Cork, County Cork
- Full-time
- Bachelor's degree
- In-person
- AI
- Work from home
11d
Localisation QA Engineer with English - Australian Market
Globe Technical Services Ltd —Cork, County Cork
- €42,000–€46,000 a year
- Full-time
- English
- Analysis skills
- Communication skills
- Relocation assistance
- Sick pay
Quick apply
Returns Manager
Europcar —Cork, County Cork
- Full-time
- Microsoft Office
- Analysis skills
- Project management
- Employee assistance program
- Sick pay
Engineering Manager, Server Networking Security (Rust)
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- AWS
- Mentoring
International Software Quality Engineer with French Canadian
LocalEyes —Cork, County Cork
- Monday to Friday
- Computer Science
- English
- Analysis skills
- Free parking
Quick apply
Software Engineer 3, Atlas Growth 2
MongoDB —Cork, County Cork
- On call
- Remote
- Azure
- Java
- AWS
Localisation QA Engineer with French - Canadian Market
GlobeTech —Cork, County Cork
- €42,000 a year
- Analysis skills
- Communication skills
- Python
- Relocation assistance
Quick apply
Mgr, Professional Services
NetApp —Cork, County Cork
- Hybrid work
- Bilingual
- Spanish
- Microsoft Excel
5d
Lead Site Reliability Engineer
Tricentis —Cork, County Cork
- Full-time
- Azure
- DevOps
- AWS
Senior Software Engineer, Forward Deployed AI Engineer
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- Oracle
- Java
Professional Services Engineer - French Speaker
NetApp —Cork, County Cork
- Hybrid work
- Azure
- Doctoral degree
- English
5d
SAP Supply Chain Consultant
Deloitte —Cork, County Cork
- €45,000 a year
- Full-time
- Communication skills
4d
Senior Manager, EMEA Payroll
MongoDB —Cork, County Cork
- Azure
- AWS
- Accounting

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IT Support Engineer - Helpdesk

PFH Technology Group -
Little Island, County Cork

Quick apply

Job details

Full-time | Temporary

Qualifications

Japanese
IT

Full job description

IT Support Engineer Level 1

PFH Technology Group are looking for an IT Support Engineer Level 1 to join our growing team.

Role Overview:
As an IT Support Engineer Level 1 you will be the first point of contact for our clients who are
experiencing IT issues. You will be troubleshooting, logging tickets, and providing technical support
for common hardware and software problems.

Location: Little Island, Cork
Contract Length: 12 Months

Key Responsibilities:

Provide premium quality phone, email and remote support for customer servers to

diagnose and resolve technical issues

Perform basic triage to ensure that the support calls are routed to the correct resolution

group

Reassign and schedule support calls with the extended field and onsite engineering teams
Communicate with customers on a regular basis via phone and email
Scheduling service, pre-sales, projects, training and leave for all engineers
Take an active part in team conference calls
Logging calls (tickets) and keeping records of customer queries
Analysing call logs so you can spot common trends and underlying problems.
Updating helpdesk documentation so that support information is available and current for

each customer

Testing and fixing faulty equipment
PC builds and installations
Execute any activities assigned
Monitor and control any activities assigned
Communicate activities updates to Service Delivery Manager and fellow Managed Services

team members (& Project Team members when applicable)

Complete timesheets daily

Candidate Profile:

An ability to communicate verbally and via email with all customers in simple and

understanding manner

An understanding of the business impact of ICT Systems and devices
An ability to follow through and close out all issues to customers’ satisfaction
An ability to assess each user’s IT knowledge levels
Being able to work under pressure
An ability to think logically
Ability to perform service desk admin functions to a high standard
Good analytical and problem-solving skills
Good interpersonal and customer care skills
Good accurate records keeping
Willingness to learn in a fast-paced environment
Professional and flexible attitude

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of
end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise
organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support
all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services
provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a
nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices
in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the
basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation,
race, religion, or any other legally protected status.
We are committed to ensuring that individuals with disabilities or access needs are provided with
reasonable accommodation during the recruitment process, to perform essential job functions, and
to access the full benefits of employment. Please contact us if you require accommodation at any
stage.

IND1

Quick apply

Refine Your Search

it project manager jobs in cork, c

IT Support Engineer - Helpdesk

Senior Manager, Martech Transformation

Senior Product Manager- TETRA Devices

Asset Manager

Senior Technical Program Manager Atlas Clusters

Project Manager

Senior Lead Scheduler - Connection Projects Southern Region

AI Governance Specialist

Localisation QA Engineer with English - Australian Market

Returns Manager

Engineering Manager, Server Networking Security (Rust)

International Software Quality Engineer with French Canadian

Software Engineer 3, Atlas Growth 2

Localisation QA Engineer with French - Canadian Market

Mgr, Professional Services

Lead Site Reliability Engineer

Senior Software Engineer, Forward Deployed AI Engineer

Professional Services Engineer - French Speaker

SAP Supply Chain Consultant

Senior Manager, EMEA Payroll

I want to receive the latest job alerts for it project manager in cork, c

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