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Pensions Administration - Retirement

WTW -
Dublin, County Dublin

Apply Now

Job details

Full-time
10 days ago

Benefits

Annual leave

Qualifications

Communication skills

Full job description

Description

Join our Retirement line of business as a Pension Administration - Retirement and work in a hybrid role out of our Dublin office to help deliver top-tier pension administration services to over five million participants worldwide

This is an opportunity to join our Willis Towers Watson Life and Pensions Administration Team and to be part of a dynamic team working together to build on past performance and to achieve even greater success in the future. The purpose of this role is to independently manage an agreed portfolio of clients in relation to their insured group pension benefits.

High-performing institutions cultivate and grow talent, carefully balancing costs and rewards. From employee benefits to executive compensation, we take a rounded perspective, based on leading-edge thinking, data, analytics and software, unearthing new ways to motivate people, foster wellbeing and implement solutions that work.

The Role

You will be managing a portfolio of Tier 1 & Tier 2 group pension clients in relation to their insured group pension benefits.
Liaising with life assurance companies, clients, consultants and third parties
Acting as first point of contact for the client in respect of their group pension queries
Processing insured group pension annual renewals from pre-renewal to issuing final renewal documentation (Annual Member Benefit Statements & Trustee Annual Report)
Collate TAR backup and answer audit queries (if required)
Managing the workflow system
Liaising with the client and insurance company on:
- Leaving Service Option Statements
- Member Fund Switches
- Monthly Contributions
- New Entrants
- Refund of Contributions (Employer and Employee)
- Transfers In (exclusive of overseas transfers)
- Transfers Out (exclusive of overseas transfers)
- Standard Retirements
- Dealing with PAOs
Managing client correspondence (In and Out)
Complex consultant queries
Liaise with the WTW group risk administrator where required when processing scheme renewals / member claims
Processing death claims & liaising with the group risk administrator where required
Ensuring regulatory requirements, compliance deadlines and service level agreements are adhered to throughout daily processes
Manage confidential information
Adhering to all data protection requirements
Attend client meetings / conference calls as required
Training of new staff

Qualifications

What you'll bring

QFA qualified (Desirable)
Experience in a Life and Pensions Brokerage or Product Provider desirable
Excellent PC skills -Microsoft Packages
Be able to work with all levels of personnel
Excellent communication skills (written & verbal)
Ability to prioritise and work under time pressures
Good attention to detail.

What we offer
At WTW Ireland, your wellbeing comes first. Depending on your role, you'll receive 25 days of annual leave with the option to add 5 extra days—giving you plenty of time to rest and recharge. You'll also benefit from a €1,500 health insurance allowance, life assurance, future-focused pension contributions, hybrid working options, educational support and a dedicated volunteer day. Customise additional flexible benefits with extras like our share scheme, cycle-to-work programme, and enhanced optical cover. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [email protected]

Apply Now

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client administrator jobs in swords, d

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