Find Front office manager Jobs in Dublin, D

Guest Service Agent (GSA) - Front Office Receptionist
Hampton by Hilton Dublin City Centre —Dublin, County Dublin
- Part-time
- Bar
- Customer service
- Hotel
- Employee discount
Quick apply
8d
Implementation Manager
Rippling —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Google Suite
- Salesforce
- English
1d
Business Analyst - Financial Risk, AVP
State Street —DUBLIN 2, County Dublin
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Head of Client Service
Fund Recs —Dublin, County Dublin
- Full-time
- Leadership
- Annual leave
- Employee assistance program
Quick apply
Revenue Operations Manager, Post Sales (EMEA)
Vanta —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Salesforce
- Analysis skills
- Annual leave
Staff Product Designer - Design Systems - 100% Remote - EMEA
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Research
- Bachelor's degree
- JavaScript
- Annual leave
- Work from home
Quick apply
Salesforce Administrator
Trulioo —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Salesforce
- Analysis skills
- Annual leave
12d
Media Coordinator
Gravity Media —Swords, County Dublin
- Full-time
- Microsoft Office
- Computer skills
Quick apply
4d
Learning Media Developer, Data Center Learning
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- JavaScript
8d
Front Office Supervisor - Full Time - Anantara The Marker Dublin
Minor Hotels Europe & Americas —Dublin, County Dublin
- €34,000 a year
- Hotel
- Leadership
- Employee assistance program
- Referral programme
Quick apply
Global Financial Crimes Manager
Bank of America —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Employee assistance program
Client Services Accountant
Apex Group —Dublin, County Dublin
- Full-time
- Presentation skills
- No degree
- Mentoring
V.I.E. Custody Administrator
Société Générale —Dublin, County Dublin
- Microsoft Excel
- Engineering
- English
1d
Reception Supervisor
Dalata —DUBLIN 2, County Dublin
- Full-time
- Hotel
- No degree
- Organisational skills
- Employee assistance program
Quick apply
4d
Sales Administrator
Louis Fitzgerald Group —DUBLIN 1, County Dublin
- Weekend availability
- Hospitality
- Sales
- Customer service
Quick apply
2d
Assistant restaurant Manager
Gourmet Food Parlour —Dublin, County Dublin
- Full-time
- Hospitality
- Management
- Customer service
- Employee assistance program
Quick apply
Deputy Manager
Castore —Dublin, County Dublin
- Sales
- Leadership
- Communication skills
Quick apply
Enterprise Account Executive (EMEA)
Trulioo —Dublin, County Dublin
- Full-time
- Remote
- Communication skills
- Annual leave
Full Time Housekeeping Supervisor
Royal Marine Hotel —Dún Laoghaire, County Dublin
- €16.50 an hour
- Full-time
- English
- Hotel
- Supervising experience
- Free parking
- Referral programme
Quick apply
Implementation Manager (German)
Rippling —DUBLIN 2, County Dublin
- Full-time
- Google Suite
- Salesforce
- English
5d

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Guest Service Agent (GSA) - Front Office Receptionist

Hampton by Hilton Dublin City Centre
Dublin, County Dublin

Quick apply

Job details

Permanent | Part-time
8 days ago

Benefits

Bike to work scheme
Employee discount

Qualifications

Customer service
Hotel experience
Office experience

Full job description

Job Summary:

The Guest Service Agent (GSA) – Receptionist is the face of the Hampton by Hilton, delivering exceptional customer service and ensuring an outstanding guest experience from check-in to check-out. This role involves assisting guests with their needs, resolving inquiries, and maintaining smooth front desk operations, while promoting Hilton’s loyalty program and supporting management directives.

Key Responsibilities:

Guest Services

Greet and welcome guests with a friendly and professional demeanour.
Perform check-in and check-out procedures efficiently, ensuring all guest preferences and special requests are noted and addressed.
Provide information about hotel amenities, local attractions, and dining options.
Handle guest inquiries, complaints, and special requests in a timely and effective manner, ensuring satisfaction.
Enrol guests in the Hilton Honors program, explaining the benefits and helping them get the most value from their membership.
To ensure all guest requests are met in a timely manner.
To comply with security and key procedures.
To constantly liaise with colleagues to ensure all guest requests are attended to.
To take part in and promote any special promotions.
To participate in the up-sell program throughout the hotel.

Front Desk Operations

Manage reservations, cancellations, and modifications using hotel property management systems (PMS).
Process payments accurately, including cash, credit card, and room charges.
Coordinate with other departments, such as housekeeping and maintenance, to ensure seamless service delivery.

Bar Service

Serve drinks at the bar in accordance with licensing laws and hotel policies.
Provide excellent customer service to guests at the bar, ensuring a friendly and welcoming atmosphere.
Maintain cleanliness and organization of the bar area, restocking supplies as needed.
Problem-Solving and Emergency Handling
Address guest concerns and resolve issues to maintain a positive experience.
Respond promptly to emergencies or safety concerns, following established protocols.

Other Responsibilities

Complete tasks and duties as directed by the Line Manager to ensure efficient hotel operations.
Uphold Hilton’s service standards to deliver a consistent and high-quality guest experience.
Follow all company policies, including those related to data security, cash handling, and confidentiality.

The above list is not exhaustive and may be added to in the future.

Job Types: Part-time, Permanent

Benefits:

Bike to work scheme
Employee discount

Application question(s):

Do you live in a commutable area from the hotel?
Are you available and entitled to work up to 40 hours per week with no restrictions?

Experience:

hotel front office: 2 years (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

front office manager jobs in dublin, d

Guest Service Agent (GSA) - Front Office Receptionist

Implementation Manager

Business Analyst - Financial Risk, AVP

Head of Client Service

Revenue Operations Manager, Post Sales (EMEA)

Staff Product Designer - Design Systems - 100% Remote - EMEA

Salesforce Administrator

Media Coordinator

Learning Media Developer, Data Center Learning

Front Office Supervisor - Full Time - Anantara The Marker Dublin

Global Financial Crimes Manager

Client Services Accountant

V.I.E. Custody Administrator

Reception Supervisor

Sales Administrator

Assistant restaurant Manager

Deputy Manager

Enterprise Account Executive (EMEA)

Full Time Housekeeping Supervisor

Implementation Manager (German)

I want to receive the latest job alerts for front office manager in dublin, d

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