Find Director of cloud technology Jobs in Dublin, D

Lean Six Sigma Digital Transformation Leader
Teleperformance —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate Director - Landscape Architecture - Dublin/Cork
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- AutoCAD
- Microsoft Office
- Master's degree
Machine Learning Engineer
DocuSign —Dublin, County Dublin
- Computer Science
- Java
- Master's degree
Director, Technical Account Management
Datadog —Dublin, County Dublin
- Azure
- AWS
- IT
- Employee stock purchase plan
Quick apply
Associate Director - Landscape Architecture
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- AutoCAD
- English
- Microsoft Office
Customer Sales Director
Fivetran —Dublin, County Dublin
- Hybrid work
- SQL
- Communication skills
- Annual leave
- Sick pay
Quick apply
10d
Data Protection Operations Manager
Sitecore —Dublin, County Dublin
- Full-time
- AI
- Marketing
Senior Engineer I&C
Exyte GmbH —Leixlip, County Kildare
- Engineering
- System design
- Bachelor's degree
9d
Senior Engineer I&C
Exentec —Leixlip, County Kildare
- Engineering
- System design
- Bachelor's degree
9d
Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Dublin, County Dublin
- Full-time
- Remote
- Oracle
- Sales
- Salesforce
Quick apply
Junior Technical Support (EMM Services/Sales Order Dispatch)
Renovotec Ltd —Swords, County Dublin
- €34,250 a year
- Full-time
- Windows
- Microsoft Office
- JavaScript
- Employee discount
Quick apply
Enterprise Architect
Ergo —Dublin, County Dublin
- Sales
11d
Project Coordinator
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Communication skills
Quick apply
3d
Commercial Sales Director (Benelux)
Fivetran —Dublin, County Dublin
- Sales
- SQL
- Communication skills
- Annual leave
- Sick pay
Quick apply
10d
Data Director - Azure Data Modernisation and Fabric
PwC —Dublin, County Dublin
- Full-time
- Azure
- AI
- Leadership
IM&A Go-to-Market Leader - Consulting Director
PwC —Dublin, County Dublin
- Full-time
- Business development
- Analysis skills
- Project management
CRM Developer
Glen Dimplex Europe Holdings Ltd —Cloghran, County Dublin
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
11d
Business Development Representative
Fivetran —Dublin, County Dublin
- Full-time
- Sales
- Research
- No degree
- Annual leave
- Sick pay
Quick apply
22h
Manager, Sales Development - German-speaker
Salesforce —Dublin, County Dublin
- Full-time
- Management
- Sales
- English

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Lean Six Sigma Digital Transformation Leader

Teleperformance -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Sales
Customer service
Lean
Process improvement
Microsoft Office
Profit and loss
Six Sigma
Analysis skills
Project management
Presentation skills
Bachelor's degree
Computer skills
Data visualisation
AI
Business
Leadership
Communication skills

Full job description

Overview

Job Title: Lean Six Sigma Digital Transformation (LSDT) Leader

Department: Operations

Management Responsibility for: NA

Travel Required: Yes / Infrequent

Reports to: Sr Director of Operations

Location: TP Office in East Point Business Park - Dublin, 5 days a week Onsite role

Contract Type: Full Time - Permanent

Grade: TBC

Job Summary / Overview

The Lean Six Sigma Digital Transformation Leader, who will be responsible for driving continuous improvement initiatives, leveraging data-driven insights, and embedding Lean Six Sigma methodologies, Digital Transformation across the organization. This role partners with business leaders to identify opportunities, streamline processes, enhance customer experience, and deliver measurable business outcomes.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Lead and manage Lean Six Sigma projects (DMAIC, Kaizen, etc.) to improve efficiency, quality, and performance across business functions.
Analyze complex datasets to generate actionable insights and present findings to senior leadership.
Translate business challenges into improvement opportunities supported by Lean Six Sigma methodologies.
Develop, implement, and monitor KPIs to track operational performance and project impact.
Mentor, coach, and train employees on Lean Six Sigma tools, techniques, and best practices.
Partner with cross-functional stakeholders to ensure alignment between improvement initiatives and strategic business goals.
Drive a culture of continuous improvement and data-driven decision-making.
Maintain project documentation, ensuring transparency, governance, and compliance with standards.
Ability to work with Cross functional, highly matrix organization in a client facing role.
Ability to lead, provide required steer to quality, process excellence analysts
Ability to train large group on Lean, FMEA, Six Sigma Methodologies and build lean six sigma DNA
Deliver business outcome driven high impact Lean Six Sigma Projects across (Metrics, Process, Automation)
Sound understanding of QPA, RPA, AI, AGI technologies and leverage them to deliver meaningful business impact to internal/external customers.
Define and execute Lean, six Sigma Digital Transformation roadmap across portfolio of accounts.
Ability to drive RCA, bridge plan, glide paths, conduct process capability studies (CPk)
Ability to understand and explain complex problem in layman language
Conduct Design Thinking Workshops
The above list is not exhaustive, and role will evolve in terms of scope, size and scale so ability to take higher responsibilities.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in a call centre or business-related field (e.g., management, sales)

Special credentials

Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience in supporting large portfolio teams (500+) as LSDT leader

Required Skills

Technical & Functional Skills

Comprehensive computer skills
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred
Technical support, Customer Service, Trust & Safety domain experience preferred

Qualifications & Skills

Lean Six Sigma – Green Belt & Black Belt required. Master Black Belt strongly preferred.
12+ years of experience in process improvement, operational excellence, or business transformation.
Proven ability to deliver measurable improvements in efficiency, quality, and cost reduction.
Strong analytical skills with experience in data visualization and reporting tools
Excellent leadership, coaching, and stakeholder management skills.
Strong communication & presentation skills with the ability to influence at all levels of the organization.
Project management expertise with the ability to handle multiple initiatives simultaneously.

Key Competencies

Continuous improvement using Lean Six Sigma methodology
Kaizen, FEMEA, ADKAR
Data-driven decision-making
Change management
Continuous improvement mindset
Collaboration and stakeholder influence
Superior analytical ability
Superior communication skills
Commercially astute (P&L, Revenue Generation, Cost Optimization)
Flexibility & Availability
Sound reasoning & judgement
Excellent leadership and management skills
Planning and organizing
Lead by example / integrity
Critical thinking & problem solving
Employee & Client satisfaction orientated
Self-motivated and can motivate others
Highly advanced team building skills
Strategic and commercial thinker
High levels of resilience and focus
Coaching & developing managers into leaders
Advanced facilitation & presentation skills
Advanced KPI, SLA, OLA, XLA knowledge and understanding
Staffing & Billing models
Risk & compliance

#LI-CW1

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Refine Your Search

director of cloud technology jobs in dublin, d

Lean Six Sigma Digital Transformation Leader

Associate Director - Landscape Architecture - Dublin/Cork

Machine Learning Engineer

Director, Technical Account Management

Associate Director - Landscape Architecture

Customer Sales Director

Data Protection Operations Manager

Senior Engineer I&C

Senior Engineer I&C

Senior Account Executive - AI Software Sales & professional services

Junior Technical Support (EMM Services/Sales Order Dispatch)

Enterprise Architect

Project Coordinator

Commercial Sales Director (Benelux)

Data Director - Azure Data Modernisation and Fabric

IM&A Go-to-Market Leader - Consulting Director

CRM Developer

Business Development Representative

Manager, Sales Development - German-speaker

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