Find Director of internal audit Jobs in Dublin, D

Project & Change Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Principal, Global Feasibility (pre-award strategy) - Sponsor-dedicated - EMEA
サイネオス・ヘルス —Dublin, County Dublin
- Doctoral degree
- Research
- Master's degree
Director Global Regulatory Compliance (Process Excellence)
Viatris —Northern Cross, County Dublin
- Full-time
VT Provider Operations
Circit Limited —Dublin, County Dublin
- Full-time
- Remote
- Azure
- DevOps
- SQL
Quick apply
Crop Protection Manager
Keelings —Saint Margaret's, County Dublin
- Full-time
- Microsoft Excel
- English
- Leadership
Quick apply
Group Financial Controller
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- No degree
- Accounting
- Leadership
Quick apply
Senior Associate (Corporate Governance & Company Secretarial)
PwC —Dublin, County Dublin
- Full-time
- Recruiting
- Organisational skills
- Communication skills
Financial Accountant
Football Association of Ireland —DUBLIN 15, County Dublin
- Hybrid work
- Microsoft Excel
- Finance
- Accounting
- Free parking
- Employee assistance program
Quick apply
9d
Commercial Director
Mercury Engineering —Dublin, County Dublin
- Construction experience
Haemovigilance Officer
Beacon Hospital —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- IT
Quick apply
Account Executive - Commercial Lines, Broking (Dublin)
Arachas —Sandyford, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Communication skills
Contracts Manager
Cunningham Contracts —DUBLIN 22, County Dublin
- Full-time
- Contracts
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
12d
Global Compliance and Reporting Solutions Associate Director - FAAS
Grant Thornton —Dublin, County Dublin
- Full-time
- Project management
- Leadership
- Communication skills
Analyst – Drone and Counter-Drone Advisory
DRONIVKA —Blackrock, County Dublin
- €29,000–€37,000 a year
- Full-time
- English
Quick apply
3d
Medical Staff Office Administrator (Consultants)
Beacon Hospital —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Interim Chief Operations Officer/Príomhoifigeach Oibríochtaí Eatramhach
Incorporated Orthopaedic Hospital Of Ireland —Dublin, County Dublin
- Full-time
- No degree
- Rehabilitation centre
- Leadership
9d
Financial Accountant
Coastline Gaming —Dublin, County Dublin
- Full-time
- Microsoft Excel
- QuickBooks
- AI
Quick apply
CNM3 ; Emergency Department
Beacon Hospital —Dublin, County Dublin
- Full-time
- Nursing
- Presentation skills
- Acute care experience
- Annual leave
Quick apply
Quality Operations Lead
Perrigo —DUBLIN 2, County Dublin
- Hybrid work
- Master's degree
11d
HSEQ Manager
J.P. Ryan Ltd. —Dublin Port, County Dublin
- Full-time
- Construction experience
- Leadership
- Communication skills
Quick apply
3d

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Project & Change Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Project management
Bachelor's degree
Project management software
Microsoft Project
Leadership
Financial acumen
Communication skills

Full job description

Overview:

Job Title: Project & Change Delivery Manager

Department: Operations

Management Responsibility for: Individual Contributor Role

Travel Required: Yes / Infrequent

Reports to: Sr Director Operations & Service Delivery

Location: TP Office in East Point Business Park - Dublin, 5 days a week Onsite role

Contract Type: Full Time - Permanent

Grade: TBC

Job Summary / Overview

Project & Change Delivery Manager plans, executes, and closes projects, ensuring they are delivered on time, within budget, and according to specifications. They define project goals, manage resources and teams, mitigate risks, and maintain clear communication with stakeholders throughout the project lifecycle. They are ultimately responsible for the successful outcome of the project and change delivery.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Planning & Scheduling: Defining project scope, goals, milestones, and timelines.
Resource & Budget Management: Allocating resources efficiently and controlling costs to stay within budget.
Team Leadership: Assembling, directing, and motivating project teams
Risk Management: Identifying, monitoring, and mitigating potential project risks.
Communication & Reporting: Keeping stakeholders, clients, and upper management informed of progress.
Quality Assurance: Ensuring deliverables meet expected standards and project goals.
Project manage multiple small to medium scale projects from scoping through to Implementation and roll out
Partner with cross-functional partners internally and externally (such as Markets, Policy, Quality, Training and WFM) to enable outsourcing operations that help improve our community experience and support
Identify potential risks or issues with project implementations, and proactively drive communication with internal and external stakeholders during projects
Translate business requirements into implementation plans, furthering our mission of protecting and supporting our client community
Play an active role by contributing to improving policies, products, processes and support system solutions
SOW Compliance, Facilities Coordination, SOW Audit Compliance, Projectization, Inventory Management
Client Syncs - Upcoming Projects, Task Management, Escalation Report
Change Management – Attend CAB meeting, Drive Changes & updates process, Business Review Management, Weekly/Monthly/Quarterly Review Management
Agenda Coordination, Changes & Updates Reporting, Non-Conformance Task Management
Other duties as assigned.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in BPO

Work Experience

Graduated, PMP certified, Financial Acumen
Prior BPO Projects, Transitions (Lift & shift, New Program Launches) experience
5+ years Project Management, Program Management and Change delivery experience, with expertise in process management, operations-based projects and a strong track record in implementation of these projects
Proven ability to manage multiple projects concurrently through successful implementation in an operational environment
Proven ability to optimize Scope, Quality, Time & Cost aspects of Projects
Ability to work in a fast-paced environment with minimal guidance
Experience working with internal/ external stakeholders in multiple geographic regions
ADKAR Model for Change Management: Focuses on individual transitions: Awareness, Desire, Knowledge, Ability, and Reinforcement
Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience of supporting large Operations (500+) with strong focus on engagement and work culture

Required Skills

Technical & Functional Skills

PMP, Prince2 certified
Technical support, Customer Service, Trust & Safety domain experience preferred
Organization & Planning: Strong project management methodologies (e.g., Agile, Waterfall).
Communication: Excellent interpersonal skills to manage diverse teams and client expectations.
Problem-Solving: Ability to handle unexpected issues and adapt to changes.
Tools: Proficiency in project management software (e.g. MS Project, Jira)
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred

This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer.

[This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.]

Apply Now

Refine Your Search

director of internal audit jobs in dublin, d

Project & Change Delivery Manager

Principal, Global Feasibility (pre-award strategy) - Sponsor-dedicated - EMEA

Director Global Regulatory Compliance (Process Excellence)

VT Provider Operations

Crop Protection Manager

Group Financial Controller

Senior Associate (Corporate Governance & Company Secretarial)

Financial Accountant

Commercial Director

Haemovigilance Officer

Account Executive - Commercial Lines, Broking (Dublin)

Contracts Manager

Global Compliance and Reporting Solutions Associate Director - FAAS

Analyst – Drone and Counter-Drone Advisory

Medical Staff Office Administrator (Consultants)

Interim Chief Operations Officer/Príomhoifigeach Oibríochtaí Eatramhach

Financial Accountant

CNM3 ; Emergency Department

Quality Operations Lead

HSEQ Manager

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