Find Line manager Jobs in Balbriggan, D

Aftersales Manager VW SEAT CUPRA
Bright Motor Group —Swords, County Dublin
- €50,000–€75,000 a year
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee assistance program
- Sick pay
Quick apply
10d
Manufacturing Operator ( 6 Months Agency Contract )
Viatris —Damastown, County Dublin
- Overtime
- Leaving certificate
- Continuous improvement
- No degree
Cost Manager
Ramboll —Swords, County Dublin
- Engineering
- Analysis skills
- No degree
- Annual leave
Quick apply
2d
Clinical Trials Manager (12-month contract)
Zymeworks Inc. —Swords, County Dublin
- Full-time
- Hybrid work
- Bachelor's degree
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Senior Manager, Core Labelling Strategy
Viatris —Northern Cross, County Dublin
- Full-time
- Research
- Analysis skills
- Bachelor's degree
Jameson Bar and Restaurant Manager
Sandman Hotel Group —Portmarnock, County Dublin
- Full-time
- Leadership
- Resort
Planner
Ramboll —Swords, County Dublin
- Engineering
- Analysis skills
- No degree
- Annual leave
Quick apply
2d
Delivery & Installation Driver 7.5T
The Sofa Delivery Company —Swords, County Dublin
- €20.81 an hour
- Driving
- Time management
- Annual leave
Quick apply
11d
Relief Staff Nurse
Marian House —DUBLIN 11, County Dublin
- From €20 an hour
- Full-time
- English
- Bachelor's degree
- Patient care
- Annual leave
- Life insurance
Quick apply
Relief Domestic Assistant
Carechoice —Malahide, County Dublin
- Full-time
- Annual leave
- Employee assistance program
Quick apply
Packaging Graduate
Keelings —Saint Margaret's, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick apply
5d
Counter Manager - Boots Swords - 37.5 hoursAssistant Manager Counter Lead
Estee Lauder —Swords, County Dublin
- Communication skills
Part time NIGHT Staff Nurse
Marian House —DUBLIN 11, County Dublin
- €25 an hour
- Full-time
- English
- Bachelor's degree
- Patient care
- Annual leave
- Life insurance
Quick apply
Senior Regulatory Affairs Officer (12 Month FTC)
Viatris —Northern Cross, County Dublin
- Full-time
- Bachelor's degree
- Time management
Senior Spa Therapist
Sandman Hotel Group —Portmarnock, County Dublin
- Full-time
- Hotel
- Resort
- Free parking
- Referral programme
Healthcare Assistant
Carechoice —Malahide, County Dublin
- €14.79 an hour
- Weekend availability
- English
- No degree
- Communication skills
- Free parking
- Employee assistance program
Quick apply
Pre-Construction Design Lead
Ardmac —Swords, County Dublin
- Full-time
- AutoCAD
- Engineering
- Leadership
- Annual leave
Quick apply
12d
Senior HR Administrator
Keelings —Saint Margaret's, County Dublin
- Full-time
- English
- Microsoft Office
- Human resources
Quick apply
1d
Electrical Maintenance Technician - Evening Shift
Tayto Snacks —Ashbourne, County Meath
- Evening shift
- Microsoft Excel
- Microsoft Outlook
- Management
Quick apply
12d
International Traineeship Program - A&I - Key Account Manager UK / Ireland
Sika —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- Engineering
Quick apply
2d

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Aftersales Manager VW SEAT CUPRA

Bright Motor Group -
Swords, County Dublin

Quick apply

Job details

Permanent | Full-time
€50,000–€75,000 a year
10 days ago

Benefits

Bike to work scheme
Company pension
Employee assistance program
Sick pay
On-site parking

Qualifications

Customer service
Leadership
Communication skills
Time management

Full job description

About Us:

Bright Motor Group was founded in 1982 and is now one of Ireland’s leading Motor Retailers, representing some of the best-known vehicle brands including Ford, Hyundai, SEAT, Cupra, Volkswagen Commercial, Citroën, Suzuki, Peugeot, Opel, Leapmotor, DS and BYD.

With 9 showrooms situated at Airside near Swords, a further 5 at Navan Road and our Bray dealership, we are located close to the motorway network and easily accessible from all areas of Greater Dublin.

As a result of our ongoing expansion and business growth, we are seeking to strengthen our team by appointing positive and motivated individuals to take the business to the next level and achieve the strategic goals that we have set.

Bright Motor Group is currently recruiting an Aftersales Manager at our Campus in Swords. This is an exciting opportunity for a driven, customer-focused professional to build a rewarding career with one of Ireland’s leading motor retailer groups.

The Aftersales Manager (VW & SEAT CUPRA) is a senior operational leadership role with full accountability for the commercial, operational, customer experience, people leadership and compliance performance of the aftersales operation . The role is designed as a combined strategic and operational leadership position with broad commercial accountability.

The position is accountable for delivering sustainable profit contribution, high customer satisfaction, disciplined operational control and development of a high-performing team. This role carries responsibility for achieving business targets while exercising discretion and initiative to adapt plans, resources and processes in line with business needs.

Role responsibilities:

Oversee the day-to-day running of the aftersales department across VW Commercial and SEAT CUPRA.
Ensure workshop loading, productivity, efficiency and labour sales targets are achieved.
Monitor and improve departmental KPIs including recovery rates, technician utilisation, customer retention, NPS and profitability.
Implement effective scheduling by using the workshop planner and workflow processes to maximise workshop capacity.
Maintain excellent standards of cleanliness, health & safety, and operational compliance.
Ensure all manufacturer standards and franchise requirements are consistently met.
Control resources and utilise assets to achieve qualitative and quantitative targets.
Ensure payment for repairs and servicing of vehicles is collected as per company policy.
Ensure staff adhere to correct uniform and maintain a high standard of dress including proper usage of PPE.
Deliver outstanding customer service and maintain high customer satisfaction levels.
Consistently Achieve NPS Targets
Resolve customer concerns and escalations professionally and efficiently.
Promote customer retention initiatives and aftersales marketing campaigns.
Improve customer service experience, creating engaged customers and facilitating organic growth.
Ensure service procedures, policies and standards and implemented and maintained.
Ensure all the teams are familiar and trained on the Dealer Management System and utilisation in accordance with process and standards.
Ensure service advisors maintain excellent communication throughout the customer journey.
Lead, motivate, train and develop service advisors, technicians, workshop controllers, parts personnel, and support staff.
Conduct regular performance reviews, coaching and mentoring sessions.
Identify training and development needs within the aftersales team.
Support the apprenticeship program in line with company standards.
Foster a positive, performance culture with strong teamwork and accountability.

The ideal candidate will have:

Valid full driving licence (essential).
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Attention to detail and a commitment to providing excellent service.
Flexible and adaptable to changing priorities and workloads.
Strong organisational and time-management skills.
Strong understanding of vehicle preparation standards.
Self-motivated, professional, and customer focused

What we offer in return:

Highly Competitive Remuneration Package
Career progression opportunities within Bright Motor Group.
Supportive team environment and modern dealership facilities.
Provision of a demo vehicle.
21 days basic holiday.
Company Pension.
Employee Assistance Programme.
Staff discount.
Staff referral scheme.

Benefits:

Bike to work scheme
Company pension
Employee assistance program
On-site parking
Sick pay

Job Types: Permanent, Full-time

Pay: €50,000.00-€75,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

line manager jobs in balbriggan, d

Aftersales Manager VW SEAT CUPRA

Manufacturing Operator ( 6 Months Agency Contract )

Cost Manager

Clinical Trials Manager (12-month contract)

Senior Manager, Core Labelling Strategy

Jameson Bar and Restaurant Manager

Planner

Delivery & Installation Driver 7.5T

Relief Staff Nurse

Relief Domestic Assistant

Packaging Graduate

Counter Manager - Boots Swords - 37.5 hoursAssistant Manager Counter Lead

Part time NIGHT Staff Nurse

Senior Regulatory Affairs Officer (12 Month FTC)

Senior Spa Therapist

Healthcare Assistant

Pre-Construction Design Lead

Senior HR Administrator

Electrical Maintenance Technician - Evening Shift

International Traineeship Program - A&I - Key Account Manager UK / Ireland

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