Find Administration executive Jobs in Dublin 2, D

Operations Manager (Insurance & Pensions)
Kota —Dublin, County Dublin
- Full-time
- Hybrid work
- Leadership
8d
Director of Spectrum and Market Framework
ComReg —North Wall, County Dublin
- €183,771.00–€183,771.62 a year
- Full-time
- Hybrid work
- Master's degree
- Continuous improvement
- Business
- Annual leave
- Employee assistance program
Quick apply
Head of Risk, Compliance and Assurance (AP Grade)
Irish Medical Council —Dublin, County Dublin
- €83,113 a year
- Full-time
- Hybrid work
- Continuous improvement
- Business
- Leadership
- Annual leave
- Employee assistance program
Quick apply
14d
Senior Contract Administrator
Turner & Townsend —Dublin, County Dublin
- Full-time
- Contracts
- Annual leave
Quick apply
Senior Vice President, Transfer Agency Oversight
HarbourVest Partners —Dublin, County Dublin
- Bachelor's degree
- No degree
- Leadership
Senior Project Manager – Fund Managers
LGT Capital Partners —Dublin, County Dublin
- Full-time
- English
- Analysis skills
- Project management
Director, Employee Benefits Consulting
WTW —Dublin, County Dublin
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
Project Controls Manager
AECOM —Dublin, County Dublin
- Full-time
- Project management
Real Estate Team Assistant
CRH International —Dublin, County Dublin
- Full-time
- Microsoft Outlook
- Microsoft Office
Quick apply
Group Head of Quality & Patient Safety
Blackrock Health —Dublin, County Dublin
- Full-time
- Management
- Clinic
- Acute care experience
- Employee assistance program
Quick apply
Sales Executive
The Address Connolly —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Sales
- Hotel
Quick apply
8d
Vice President, PI Capability Strategy
Optum —Dublin, County Dublin
- Full-time
- Engineering
- Bachelor's degree
- No degree
Risk Identification Lead Analyst, Senior Vice President
Citi —Dublin, County Dublin
- €109,920–€164,880 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Research
Chief Finance Officer
Circle VHA —Dublin, County Dublin
- €85,200–€119,300 a year
- Full-time
- Hybrid work
- Project management
- Leadership
- Communication skills
Quick apply
17h
Business Manager Disability 100435
Health Service Executive —North Dublin, County Dublin
- €61,219–€79,583 a year
- Clinic
- Organisational skills
- Business
3d
Marketing Manager
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- AWS
- Communication skills
11d
Corporate Governance & Finance Compliance Specialist (EMEA Supply)
Decathlon UK —DUBLIN 11, County Dublin
- €45,000 a year
- Bachelor's degree
- In-person
- Business
- Free parking
- Profit sharing
6d
Talent Acquisition Lead - EMEA
Citco —Dublin, County Dublin
- Full-time
- Supervising experience
- Human resources
- Recruiting
3d
Golf Events Executive- Maternity Leave cover
Fairmont Carton House —Maynooth, County Kildare
- Full-time
- Project management
- No degree
- Organisational skills
- Free parking
- Employee assistance program
Quick apply
Transversal Global Process Owner - Exchange Traded Fund
BNP Paribas —Dublin, County Dublin
- Full-time
- Business
- Leadership
- Annual leave

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Operations Manager (Insurance & Pensions)

Kota -
Dublin, County Dublin

Apply Now

Job details

Full-time
8 days ago

Qualifications

Slack
Leadership
Workday

Full job description

Location: Dublin or London | Hybrid (2 days on-site per week)

Type: Fixed-term contract, 12 months initially

Reports to: COO

About Kota

Kota is reimagining insurance and retirement benefits for the modern workforce. Through two flagship products - Kota Platform, the first fully integrated benefits platform, and Kota Embed, our embedded insurance solution - we make benefits more accessible, more valued, and genuinely global.

We power benefits for tens of thousands of employees at some of Europe's most forward-thinking companies, including Carwow, Tines, Zoe, and Remote. Founded in 2022, we have raised over €20M from leading investors including EQT Ventures, Eurazeo, Northzone, and Frontline, alongside founders and executives from Workday, Remote, Personio, OpenAI, and others.

The role

Benefit Operations (known internally as BenOps) is the largest operational team in Kota. We sit at the intersection of customer experience, provider relationships, and product delivery - making sure that everything we promise actually happens. This is a management role leading a team of four.

You will spend roughly half your time on strategy and improvement: redesigning how BenOps works, identifying automation opportunities, and partnering with product and engineering to build better processes. The remaining time is split between managing and developing the team, and staying close enough to complex cases to know when something is going wrong before it escalates.

This is not a pure execution role. We need someone who can hold a team together, drive change at pace, and still roll up their sleeves on a complex provider query or customer escalation when it matters. You will have high visibility with the COO and broader leadership team, and real scope to shape how BenOps functions long-term - with the potential for this role to convert to a permanent position.

What you will do

Lead and manage the BenOps team. Manage a team of four specialists: distribute workload, monitor capacity through peak periods, and support the team's development. You will own team performance and be accountable for output quality.
Own error and issue management. You are the front line when things go wrong. Escalated customer queries, provider errors, recurring issues in the system - these land with you. You investigate, resolve, and make sure the same problem does not happen twice.
Drive process improvement and automation. Map existing workflows, identify where they break, and work with product, engineering, and integrations to fix them. We use AI tools extensively and expect this person to be curious about what can be automated.
Oversee new business administration. Set up new employer schemes, facilitate application processing between employers, employees, and insurance providers, and keep CRM and internal systems accurate.
Support scheme renewals and policy event administration. Process policy changes - joiners, leavers, dependants, amendments - across the full provider landscape, coordinating with insurers and internal teams.
Act as a first line of investigation for support queries. BenOps sits inside our support function. You and the team handle benefit and policy-related queries from customers, own issue resolution, and liaise with providers on escalations. Intercom, Slack workflows, and Asana are daily tools.
Partner across the business. Work closely with integrations, sales, other teams operations, and customer success on new product launches, expansions, and provider relationships.
Lead strategic projects. Identify and drive business-critical initiatives that will accelerate BenOps capability - whether that is a process rebuild, a new provider integration, or a compliance improvement.

What we are looking for

Qualified
It is essential that you are minimum APA qualified in Pension, Health and Life insurance. Ideally you have achieved QFA status
Management experience
You have led a team before, even a small one. You know how to distribute work, give feedback, and maintain quality under pressure.
Industry background
You have worked in a broker, insurance provider, pension provider, or fintech handling complex benefit products. You know how the provider landscape works and how to get things done within it.
Operational depth
You have managed multiple complex workstreams at once, built or improved processes, and kept quality high in a fast-moving environment.
Customer-first
You are comfortable with a role that has a support component. When a customer has a problem, you treat it as your problem until it is resolved.
AI-curious.
We use AI tools daily at Kota and expect everyone to engage with them. You do not need to be technical, but you should be genuinely interested in working more efficiently.
Comfortable with ambiguity.
Things change. Processes are still being built. That energises you rather than frustrates you.

This is a particularly good fit if

You have worked somewhere fast-moving and have had to build or rebuild processes under pressure. You are a manager who is still comfortable doing the work yourself when the situation demands it. You want senior leadership exposure at a fintech in a growth stage, and you are open to a 12-month commitment that could become something longer.

Our values

Have Integrity. We care deeply about our why and will not jeopardise our how.
Care Deeply. Our products are our story - we look at the details and go the extra mile for customers.
Own Your Ship. Ask why, do the work, get the data, solve the problem, be an owner.
Raise the Bar. We continuously push past good enough. Expect more, move faster, never stop raising standards.
Play to Win. We exist because we said no to the norm. We do this every day.

Apply Now

Refine Your Search

administration executive jobs in dublin 2, d

Operations Manager (Insurance & Pensions)

Director of Spectrum and Market Framework

Head of Risk, Compliance and Assurance (AP Grade)

Senior Contract Administrator

Senior Vice President, Transfer Agency Oversight

Senior Project Manager – Fund Managers

Director, Employee Benefits Consulting

Project Controls Manager

Real Estate Team Assistant

Group Head of Quality & Patient Safety

Sales Executive

Vice President, PI Capability Strategy

Risk Identification Lead Analyst, Senior Vice President

Chief Finance Officer

Business Manager Disability 100435

Marketing Manager

Corporate Governance & Finance Compliance Specialist (EMEA Supply)

Talent Acquisition Lead - EMEA

Golf Events Executive- Maternity Leave cover

Transversal Global Process Owner - Exchange Traded Fund

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