Find Engineer incident response Jobs in Dublin, D

Lead ServiceNow Engineer
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Azure
- DevOps
- AWS
Cloud Security Engineer
Intercom —Dublin, County Dublin
- On call
- Hybrid work
- AWS
- Software development
- AI
- Annual leave
- Work from home
13d
Full Stack Engineer
Flutter Entertainment —Dublin, County Dublin
- Master's degree
- AWS
- AI
Staff Software Engineer, AI Reliability Engineering
Anthropic —Dublin, County Dublin
- €235,000–€295,000 a year
- Bachelor's degree
- AI
- Communication skills
Site Reliability Engineer
DOCOsoft —Clonskeagh, County Dublin
- Full-time
- Hybrid work
- Azure
- Scripting
- Communication skills
- Annual leave
Quick apply
7d
Customer Success Manager
Expel —Dublin, County Dublin
- €57,100–€82,800 a year
- On call
- Remote
- Bachelor's degree
Quick apply
7d
Sr. SDE, Workforce Solutions (WS)
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- System design
- Java
Mobile Core Network Engineer
Telnyx —Dublin, County Dublin
- On call
- AWS
- Scripting
- Linux
Quick apply
Staff Site Reliability Engineer
Replit —Dublin, County Dublin
- Full-time
- Remote
- Mentoring
- Communication skills
- Python
- Life insurance
Site Reliability Engineer - Foundation Team
Global-e —Dublin, County Dublin
- Full-time
- DevOps
- AWS
- Budgeting
Quick apply
Senior Software Development Engineer
Solventum —Dublin, County Dublin
- Full-time
- Hybrid work
- DevOps
- SQL
- AWS
- Relocation assistance
Field Operations Lead
Indra Group UK & Ireland —Dublin, County Dublin
- Weekend availability
- Hybrid work
- Microsoft Office
- Analysis skills
- Recruiting
Quick apply
10d
Data Platform Engineer (Remote)
Paymentology —Dublin, County Dublin
- Full-time
- Remote
- SQL
- AWS
- Python
Production Engineer (Kubernetes)
Crusoe —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- Linux
Quick apply
Manager, Software Engineering (Dublin)
Rakuten Global —Dublin, County Dublin
- Weekend availability
- Remote
- System design
- C++
- Project management
Principal Engineer, Cloud Engineering
iCims —DUBLIN 2, County Dublin
- Full-time
- Azure
- AWS
- Scripting
- Annual leave
- Life insurance
Senior TechOps Engineer
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Azure
- Computer Science
- Windows
Quick apply
1d
Application Security Engineer
Intercom —Dublin, County Dublin
- On call
- Hybrid work
- Windows
- Software development
- AI
- Annual leave
- Work from home
Principal Security Engineer, AWS Security
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Python
14d
Service Delivery & Operations Manager
Paymentology —Dublin, County Dublin
- Full-time
- Remote
- Azure
- AWS
- Analysis skills

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Lead ServiceNow Engineer

Kohlberg Kravis Roberts & Co.
Dublin, County Dublin

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Job details

Qualifications

Jira
Data modelling
Azure
DevOps
Google Cloud Platform
AWS
JavaScript
REST
Scripting
ServiceNow
Agile
Communication skills
PowerShell

Full job description

COMPANY OVERVIEW

KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR’s insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR’s investments may include the activities of its sponsored funds and insurance subsidiaries.

Role Summary

We are seeking a Staff Engineer to oversee the design, implementation, and management of our Atlassian Jira and ServiceNow (SNOW) platforms, with a strong focus on system integration and CMDB governance. This role will be pivotal in building seamless workflows across technology and operations teams, improving service management, change control, and cross-platform automation.

Key Responsibilities

Serve as the technical owner for Atlassian Jira, Jira Service Management, and ServiceNow platforms.
Design and implement roadmap for robust integrations between SNOW, Jira, and CMDB using APIs, webhooks, and integration tools (e.g., Mulesoft, Workato, native).
Ensure data consistency and integrity across platforms—especially for incidents, changes, and asset inventory (CMDB).
Partner with teams across Engineering, IT Ops, Compliance, and Enterprise Systems to build and optimize workflows.
Define best practices for workflow automation, issue templates, permissions, escalation paths, and custom fields in Jira and SNOW.
Lead platform upgrades, configuration audits, patching, and performance tuning.
Manage vendor relationships for tool licensing, support escalations, and roadmap alignment.
Maintain platform security, audit trails, and user access controls in coordination with InfoSec.

Qualifications

10+ years of experience in enterprise systems engineering, with hands-on ownership of Jira and ServiceNow platforms.
Proven experience designing integrations between Jira-SNOW and SNOW-CMDB.
Strong understanding of ITIL, service management, incident/change/problem workflows.
Deep technical skills with scripting (JavaScript, PowerShell), REST APIs, and integration platforms.
Experience working with Agile/DevOps teams and enterprise tooling ecosystems.
Knowledge of configuration management, asset discovery, and infrastructure mapping is a plus.
Strong communication and stakeholder engagement skills.

Good to Have

Experience with CMDB data modeling and lifecycle management.
Atlassian or ServiceNow certifications (ACP, CSA, CIS, etc.).
Exposure to environments like AWS, Azure, or GCP with infrastructure integration to CMDB.

#LI-ONSITE

KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.

KKR will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email [email protected]. Emails sent for unrelated issues, such as following up on an application, will not receive a response.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.kkr.com/careers because of your disability. You can request reasonable accommodations by sending an email to [email protected]. Only emails left for this purpose will be returned.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. This notice applies only to applicants and employees who work or will work in Massachusetts, in accordance with applicable state law.

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Refine Your Search

engineer incident response jobs in dublin, d

Lead ServiceNow Engineer

Cloud Security Engineer

Full Stack Engineer

Staff Software Engineer, AI Reliability Engineering

Site Reliability Engineer

Customer Success Manager

Sr. SDE, Workforce Solutions (WS)

Mobile Core Network Engineer

Staff Site Reliability Engineer

Site Reliability Engineer - Foundation Team

Senior Software Development Engineer

Field Operations Lead

Data Platform Engineer (Remote)

Production Engineer (Kubernetes)

Manager, Software Engineering (Dublin)

Principal Engineer, Cloud Engineering

Senior TechOps Engineer

Application Security Engineer

Principal Security Engineer, AWS Security

Service Delivery & Operations Manager

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